Tenant Reviews for 13328 WESTHEIMER RD

Hollie is the only good thing in staff the manager and rest seem mad. Mantainemce is good. Community is not safe breaking every other day my friend lost expensive stuff from inside his apartment. For the price the place is not good at all

I would not recommend living here. It is unsafe. The management team for this complex is not for the tenants, they are all about rent. I truly think that half of the people living there is under someone else name, because the cars never move to go to work, only a hand full of cars leave to go to work in the morning. Night time is worst and very dark. Cars sit at the gate and follow you in, and broken cars in the back is being sold off the apartment premise, who does that. When you go in to talk to the manager she is always so busy or not there, The assistant manager is very rude and they care less what your problem is. I got the hell out because I have never live in the ------ and when I say ------ it is ------. Folk smoke weed all the time on the outside and the inside you can smell it through the walls, people play loud music, trash sitting out on the porch and it is not even trash day, I could go on but it is not even a waste of someone hard earn money to live in that type of situation

I want to give a fair review. I have been a resident at Parkway Flats for about 6 months. When I first moved in, it was great. It was only a few people in my building. No one on the sides or above me. When people started to move in is when things started to be a problem for me. The walls are EXTREMELY thin. You can hear you neighbors breathing! Above me I can hear everything they do, and I do mean everything if you get my drift. I can hear them thinking up there my goodness. They also have a dog that is constantly running around and barking. Beside me they are arguing, playing loud music, running in and out all day letting the door slam. There are stains in the hallway that have been here since the day I moved in, long overdue for a power wash. Parking is a joke, good luck if you don't want to pay the extra $40 for covered and don't get me started on visitor parking, its limited spaces, and little to no lighting. Dark and sketchy and several cars have been broken into. I'm paying well over a grand a month in rent and should not have to deal with these things. Apartments are cheaply made and they want top dollar in rent. It's not worth the money in my opinion. Oh and did I mention I've saw several thumb size roachs in my apt.

Update: 5.14.18 So it has now been 3 months since my first review. You would think a property management company would take heed on a suggestion. So on Saturday, May 12th my Ford Mustang was towed from the property. I was parked along the fence away from the buildings which wasn't covered and not labeled "Resident Parking" and my car was towed. Yes I know I should have got clarification on if this was appropriate spot but since I have been here many times I have parked in this area to avoid my car from being broken into again since the poor lighting. The visitor parking as I mention still hasn't been provided with more to brighter lights. Tonight I took pictures so you can see for yourself. Clearly the management company doesn't care for anyone's safety, the $230 I had to pay to the tow company, it's residents and/or guest. Lincoln Property Management and Park Flats please get it together. � 2.13.18 Tonight while visiting a friends place. My vehicle was broken into. A debit card, small amount of cash/coins, cd's and miscellaneous items were taken. I feel violated to say the least. I understand crime doesn't have an address but better lights should be provided for the residents and visitors. It's enough that the visitor parking, is a good distances from the buildings for the units located in the very back of the community. The lighting is non existent which makes this area very vulnerable for vechiles to be targeted and maybe even people to be robbed. I know the community is brand so hopefully this brings attention to the managment to make some changes. I know I don't feel safe visiting my friends place in the future with these pre existing safety issues.

unsafe place, the staff doesnt take care about us. parking lot is impossible and unsafe. dark areas, I am not going to make a renewal. It is the worst decision to leave here. I am totally dissapointed.

I suggest to the management to get rid of the trash door pick up service (which they charge an additional 27$/month) because it is producing the adverse effect of what it was intended to do: instead of it providing convenience, order, and cleanliness, it actually is messy, makes the place smelly and ugly looking. Ref to the picture which is what you will come back or come out to every time of any day of the week. Not only do the tenants not abide by the policy of placing trash out at designated times of the day/week, in the provided bins, they don't even seal the bags which becomes magnet to insects and reeks of filth (with dirty biohazard on the stairs: dirty cotton buds, hair, dirty diapers ... etc.). The tenancy contract stipulates a penalty for not abiding by the trash rules but the management is slack and doesn't enforce it, despite a zillion complaints with proof pictures. Ultimately, the quality of the tenants will continue deteriorating (it already is guetto as you can read in other reviews) and this place won't be worth your money. I don't think we're staying here for long. In a nutshell: expensive and not good value for money at all. UPDATE: rent went up to 1800$/month excluding parking, trash, and pet monthly fees. Want to know what you get for that? Check out the pictures.

After 3 months leaving here, my current problems: - It was a little bit of noise from upstairs neighbors. - Valet Trash Service is suck. Someone tried to put their trash in my trash can after it was emptied out. - Too many strangers in this apartment. - There is no available parking space if you come back home late, although you have parking permits. And too many vehicles without parking permits parked in parking spaces designated for those with permits. Two week ago, I came back home late and no available parking space, even for visitor parking. I had no choice and parked in covered parking, then my car was towed away (I believe many people have same problem like me.) I came talk to manager to ask for refund and solve this problem. However, she denied my request and ran away from apartment's responsibility. 1. She said that another visitor parking lot under construction, and she has sent warming email. - I have NO CHOICE to park in covered parking. Why did she let vehicles without parking permits parked in parking spaces designated for those with permits? Why did she not tow away those cars? 2. She said that it is trickier for covered parking than general parking, and it is friendly community so visitors are welcome. She told me that I can buy covered parking. - Oh yeah, because you have to pay more for covered parking, but I am not living here for free, I should have my general parking for my car with permit. I am so disappointed for this answer. They just care about money, and force you to buy covered parking. Once you signed the lease you are done. And it is not safe when everybody can come and park here so easy. Why did they provide parking permits for residents? What is purpose of it? I asked her what I will do if it happened again tomorrow? 3. She said that I can park somewhere else. It is normal when you are living in any apartment. - Really! It is not normal for me. I can't say anything after this answer. If I knew it, I never want to live here. Very disappointed. 4. She said sorry, she can't do anything. - I am sorry too, you just lost a resident and my 5-star review. However, the leasing agents are so nice and understandable. I give 1 star because of them.