12411 Antoine Dr, Houston, TX, 77067

My god where do i start i dont give this place any stars Lorena the manager is rude and nasty when she talked to her residence in the wintertime my heater was not working and I kept calling the office she would not make the maintenance man come and fix my heater when I moved in this place and open up the closet door I see nothing but roaches everyday is been roaches and I called the office to let the manager know and she still haven't done anything about it this place needs to be torn down and rebuilt there are a lot of undocumented illegal -------- living here you could never get in touch with the corporate office there's never no parking spots trash is always on the ground if they get rid of Lorena and put it in somebody else maybe this would be a better apartment complex but until then we get what we get I give this place five black stars

Parking lot had trash. Greeted by leasing girl. 2 minutes later 2 upset residents came in office. Manager was rude no manners. Bad language exchanged between them. It seems like she doesn't know how deal with upset residents. Leasing girl said she just got hired and almost in tears scared of managers reaction with residents. She mentioned she is always angry rude and disrespectful... Leasing asked manager if she can tour with me and manager told her to get out of her office and figure out by herself. and closed door on leasing girl. I will not want to live in this community seeing how rude manager disrespect her own staff. and, specially after witnessing how manager which I was told her name is Lorena couldn't handle the situation. I decided not to tour. Felt uncomfortable and unwelcomed. As I was walking back to my vehicle I asked a resident and asked her how long she lived there and if she liked the community, she said they unhappy. Maintenance and Manager choose to see who they service. Manager has preferences to certain residents. They get attended immediately. Sometimes they have to wait to be serviced and maintenance is just hanging around the park talking to other residents and not working. Manager always yelling at the children This make it feel like its not a family oriented nor do they treat residents fair and consistent. Manager is -------- and --------- complained feeling discriminated. I will not recommend this community. Thank god for what I saw, it made my decision easier. Not to live In this community. Wonder who owners are and if they know how rude this lady Lorena is. Lorena is putting her owner or apartment complex in shame. SMH

The worst place to live in maintenance Raul and Jessy are lazy and always hiding from the manager just not to work, Lorena the manager is a bad manager don't ever wants to make the maintenance guys do the repairs and she won't take care of them the repairs on the pictures are about 3 yeara old and they never finished them.

These are the WORST apartments that I have EVER lived in in my entire life! I don't even know where to start! First off the parking here is horrible. You have all these people parking in the front who don't even live here then when you get home you don't have a spot; and even if you do get a spot you have to sit for 30 minutes honking trying to get someone to move their car cause they blocked you! Second of all the office manage is a joke! Lorena in particular is a -----! she has a bad attitude and it seems like she's only nice to the people of her kind(--------). Every time I call the office I just pray she doesn't answer the phone cause every time I talk to her she makes me want to just slap the ---- out of her! Anytime you ask them to come fix something you won't see them for weeks later, if that! I have been calling for months now about my stove being messed up and the lazy --- maintenance guy came in pushed the stove top and said its working... As soon as he left it stopped. Here it is 4 months later and it still doesn't work. There is mold behind every wall in here! We found some one day and called them to come fix it and all he did was put something over it! You never get any peace about here! The neighbors upstairs are loud from the time they wake up to they go to bed all you hear is a earthquake up there.. I called about that to but they didn't do anything about it. The lock broke on my door a few months back and of course they couldn't replace that either! There's nothing but RUDE, annoying --- people over here! Worst of all these apartments have roaches everywhere. You can't even walk around barefoot without roaches crawling all over the floor. No matter how much they "say they spray" they don't go away! They are on the stove, on the fridge, the counters, the walls, the ceilings, the furniture, the floors, EVERYWHERE! I walked in the kitchen one night and they were 11 roaches on the floor, 4 on the stove, and and 3 on the counter! This is ongoing! I can't stand it! They sure want you to pay all this money for these cheap --- apartments but can't fix nothing. Then they wanna do some remodeling on the outside of the FRONT of the apartments so they will look good when driving by but that back looks like ---- and they didn't do ANYTHING to the inside! On top of that, I call to see when my lease is up and Lorena ----- --- didn't even bother to tell me that my lease was extended out a extra month! Dumb -----! They will do anything to suck you in. I definitely would not recommend ANYONE MOVE HERE! This was the worse decision I ever made. You definitely get what you pay for! Can't wait to move from this hole!

Im glad i moved from those apts roaches,open sewer urine an human fecies ,parking alot floods horrible year, Lorena manager haves a problem when you call about maintence but she wants you pay rent on time,she lied about her apts how nice they was,full of crap ,she was rude an all about money ,the gate always stuck her maintence was lazy fix appliaces an leave there trash Lorena is not what she is i wouldnt move there if i got offer free rent!!!!!!!!!!!

Lived there for 4 years and there were the worst years of my life, the manager named lorena is a two face lady when you first get in she's real kind and then when.you ask for some maintenance she seem alil bit like saitan, lots of roaches , leaks, carpet was stain Ina different color was not change, roof were Fallin I'm telling you worst place to live, plus lorena keep her dog outside barking all night then she would tell the children to go hime.because she was going to walk her dog, her best friend confess that they scam.people when there contract is over and they move out she promised them their deposit at the end she keeps it telling the tenants that they left the apartment dirty they do that to everybody, plus everyone that works there are illegal including her, what a joke....

I am so unhappy since I moved in. Going on my year Manager so called Lorena so sweet when she has u filling up the application, but once in she is nasty and rude. I pay my rent a few days before its the 1st. But the moment i put in a service request it takes long for them to fix, and no wonder. Maintenance stays on same property and he is always sitting in park area sitting doing nothing. My neighbors complain about maintenance since I moved in lots of negative comments. I will recommend this place if they would get rid of Lorena she is rude even with good paying renters. Management let go of the other assistant she knew how to take care of residents. She was well mannered and fair to everyone. A people person. But who would want to put up with Nasty Manager.thats the reason she left.

I looked at this apartment at the end of June 2012, I did notice roaches and it wasn't very clean but the mgr assured me it would be cleaned, and they exterminate weekly. When I moved in July it was still a good bit of roaches and a lot of stains on the carpet. The manager was shocked that I found so much wrong with the apartment. In Sept, the ceiling was leaking yellow water from the area in the kitchen where the washing and dryer goes from the upstairs neighbor. It took them forever to fix this and the carpet is still nasty. Now my son's room is leaking water near the vent and has moles, stained carpet and awful smell. The maintenance man is not very good and is nasty too. I do not know if the mgmt feel that the tenants are low class , poor or immigrants who have no hygiene or class but I lived in a house for ten years until i came into hard trouble and had to move into an apartment. Do not move here, not clean and someone purposely stole/broke my antennae off my car and dented the back end of my car.