Tenant Reviews for 12200 Overbrook Ln

So I ignored what all the reviews said and thought they were just complaining. But all of this is true and then some. My car was towed while I was moving in and the leasing office would not refund me even thought the did not tell me to the day i picked up my keys that I would need a parking permit. And the towing company is owned by the apartment manager. They will tell you that they clean the foyer once a week I have been here for 6 month they have cleaned it 2 times both times because I would not calling. On one ocassion there was blood in the foyer and it still took 2 days to clean. ROACHES, ROACHES ROACHES!!!!!There everywhere and they sent someone to exterminate he acts as like if he bends downs that it going to kill him. And I do not believe that he was an actual exterminator I think they just gave him a shirt and some spray. I had to instruct him on some places to spray they exterminated over 10 times and I still had roaches everywhere I could not cook they would jump into pots. I had to get a outside exterminator to get rid of the problem. Oh and they try to blame it on your apartment being dirty or if you live close to the trash can. RATS!!!!! I came home one night and a rats was infront of the foyer door I had to sleep inside my car to morning. -----!!!!NOTHING BUT A HEADACHE, TALKING TO HER IS LIKE TALKING TO THE WALL SHE JUST DOESNT CARE EVEN THOUGH SHE PLAYS LIKE SHE DOES. And now my air is out and has been for a month......I will be out of here in March not matter what the floor plan is nice but you have to way pro: with cons: great floor plan however you water and electric bill will be sky high the foyer smells like pee,---,fritos and onions there are drug dealers they never fix things in a appropiate time frame and roach, rats and cloudy water.

Ok, so I was the fool for ignoring all the reviews I regret that I should have listened. 1) Roaches everywhere- as the guy in the office about it and he said that only people who have dirty apartments experience roaches LIES!! The pest control is a joke I had to purchase my own bug cleaning systems to reduce the roach problem----and I have a housekeeper who cleans once a week so my apartment is far from dirty! 2) Maintenance- to get anything fixed you have to call 1000 times. No one ever comes, I have requests that are 2 months old and I am still waiting---if you notice that is a common theme amongst all the threads; that s because it s the truth. 3) Towing- wonder why there are at least 2-3 tow trucks lined up along the street? That s because they will tow at the drop of a dime, inspection sticker expired-car gets towed friend comes to visit and parks anywhere on the property; car get s towed! Trust me!!! 4) Walls- the walls are sooooooo thin. If you don t believe and you decided to visit the property go with a friend have the friend stand outside and talk loudly and see how easily sound travels try it for yourself if you don t believe me .living by the pool area is the worst cause you can hear kids in the pool and the sound travels all over you apartment! 5) Rude Managers- Katie one of the apartment managers is the rudest person I have ever met. She once told me to get out of her office because I was getting on her nerves . I was so blind to this when I went to sign my lease I notice her being rude to another tenant. If you don t believe me pretend you are a resident already call and ask for her and tell her you are having an issue and see how she talks to you .or better yet pay attention how she speaks to other tenants if you ever make the mistake to come down and view the property. Finally, please don t get taking in by the upgrades to the kitchen or the floors it is very tempting but DON T DO IT! Yes, the floor plan is open and the upgraded apartments have hardwood floors and some of the appliances are new, that is all they have to offer and it is not worth your piece of mind ..

I have been here only 3 weeks and I hate it so much I am at the verge of breaking my lease. Its almost hilarious how incompetent of should I say inconsiderate the office staff are. I can honestly say that they are the main thing wrong with this apartment. Its been one thing after another from AC going out, stove going out, refrigerator going out, daily pee in front of my door on carpet by who or what, I have bowl in two places that I have water draining from the roof. Did I mention I have been here only 3 weeks. Don't come near this apartment .

I have been a resident here for about a year and a 1/2 and i have never had any problems with the staff, i personally know a few of the employees that work at mansions and they have always been courteous and extremely professional. A few actually live on property and are just as nice in the office as in everyday life. This property is pleasantly quiet and i have only seen the cops here once,as far as my neighbors and i we all have mutual feeling about the Mansions....Love it!

This place just gets worse by the day. I have had to call SEVERAL times just to get something fixed. I have received calls several times about my rent being late and I always pay on time which is annoying and aggrevating but when I go into the leasing office they find it after I sit and make them look. I am scared to leave my apartment at night because people are out smoking and doing other things. Trash is all over the property. I'm glad I haven't had any roach issues like other tenants have complained about. Broken glass is always on the street from people breaking into them so I refuse to have guest over for them to park in the street and let that happen to them. I always see the police or hear helicopters the list just goes on and on I am just counting down the days for my lease to be up.

The Mansions are horrible the management is unprofessional rude and they are theives. I was late with my rent one month and the came in my unit and took everything all my tvs, stero's dvd players down to my curling iron and Iron, alarm clocks etc. The place is a dump and you can't get anything fix in a timely manner and the parking sucks. If you are looking for a place to live do not stop there keep looking. The unit I live in had Mold and they were not concern about cleaning it out. The air condition unit leak in the guest bathroom and maintenace would only patch it not fully fixing the problem. My advise to anyone out there that is even thinking about living here do not do it.

I recently left the Mansions and I was in unit 4. The deal is, I absolutely LUUUUUVED my Unit. It was absolutely beautiful. When I realized that my unit had bugs, I constantly called and had them to exterminate my apartment. You really have to stay on them because the office is very incompetent. The only MAJOR problem that I had with my unit is my darn upstairs neighbor. I complained about the noise over 17 times and management could care less. I have personally not experienced any issues with crime on the property. HOWEVER, my problems came with the management. The office manager is so incredibly ignorant and unprofessional. I really do believe that someone felt sorry for her so they put her in that position. I called her in reference to the many many complaints of noise from my upstairs neighbors and about a notice of me leaving.Anytime you call and make a service request, you better write the persons name down that you speak to because at any extent and cost, they will lie and say that they have no clue as to what you are talking about. My advise comes from a series of experiences. If you choose to lease here, do it because you like the home, as far as the staff( I literally mean the 3 people that work in the office) do not trust them. They lie and are deceitful. Put them in their place 1 time and let them know what you will put up with and what you will not.

A MURDER IN THE PARKING LOT !... SOME OF THIS HORRIFIC THINGS I HAVE PERSONALLY EXPERIENCED ARE PIMPS AND DRUGS BUZZING MY UNIT ''NO SECURUTY MEASURES EXIST FOR TENANTS EXCEPT FOR THE ONE YOU CAN PROVIDE YOURSELF!!!! PLEASE IM GIVING YOU MY ADVISE THAT PLACE ISNT SAFETY PLACE TO LIVE!!! BE AWARE OF ALL THIS CRAP THAT I PERSONALLY EXPERINCED.... (KEEP LOOKING) DNT EVEN STOP BY! GOD BLESS YOU BE SAFE....

Since I've lived there (less than two years) there have been so much chnage with regard to office personnel, its hard to imagine. myu sense is that many of them have become as disillusioned as I have with some of the practices. Yes, it is mostly quiet. But with no gates or fencing, over a five month period, three persons were either murdered and brought there or murdered there and taken somewhere else to dispose of their bodies. So quiet isn't the end-all/ be-all you might hope for. the front doors as quite secure with the new key-pads and foyers before you get to your apartment, but the rear sliding door set-up is a joke! I remember when these were very nice, but thats been some time now, and so much of the interiors have deteriorated to the point that much of it needs some serious revamping. These could be very nice... but if they were, they'd no doubt be more expensive.... but I think it would be worth it. Like I said... several pluses and minuses.

Lived here for one year and couldn't wait for my lease to expire less than half way into it. There are some goods like the counter tops, garden tubs and loads of windows but there are a lot of bads. Lets start with the actual unit. Very drafty due to old windows and it skyrocketed my electricity bill when I needed to use the heat or ac the unit never wanted to turn off at all. There were also roaches that seemed to not go away despite best efforts. I would also see rats scurrying on the roof of the unit behind mine. Also every night I would go to bed with the sound of sirens outside. The others are absolutely right when it comes to the crime it's insane the amount of violent crime that happened within my year there, you will also regularly see glass next to cars because of them being constantly broken into since there is no secured parking. As a result it is now a street with lots of police but they seem to just pull people over instead of fixing any of the other issues. The staff changed over frequently as well and seemed to get ruder with every change. A couple of goods to go with a whole lot of bads. Overpriced, Poor Staff, Unsafe, Loud all trump how nice the counter tops are