Tenant Reviews for 12200 Overbrook Ln

So....we signed our lease with mansions of shadowbriar for a January 2014 move in. We saw the reviews but the price for rent was something we just couldn't refuse. We moved in our unit and I was disappointed by the condition of my bathtub, the low quality of the "wood" floors, and the thin floors and walls. Then....the roaches started appearing when our neighbors downstairs moved. Yet, we pushed through because who could beat $760 a month on this side of town. When it came time to resign, we decided to sign again because we would not be able to find time to apartment hunt with mine and my husbands schedule. We resigned even though our rent went from $760 to $840 a month. Then,.....the roaches REALLY started to show up and show out. We were so embarrassed to have anyone over. Every time we would call the office, sometimes they would conveniently "forget" to put us on the list and sometimes they would come in our unit. They would fake spray some powder and the roaches would tap dance on that. the only time we had relief was when this one couple moved in downstairs. I believe that was because we both were calling the office regularly. Management constantly changes. The quality people they have been leasing to is going down hill. It went from quiet to random people hanging outside all the time at all times of night. Our new neighbors have HPD at their house regularly. The dishwasher is some trash, the toilet runs all the time. The bath tub is molded have rust stains. We are one week from moving into a new apartment complex that is ten times better and paying the same amount we pay now with cable included. Do yourself a favor and don't lease here unless you are out of options. I hope they do a deep clean and fix what needs to be fixed. If they did and kept steady helpful management, this place would be decent.

very dirty area don't car for residents bad maintain the backyard on the back of each apartment all the time dirty and there no grass like you live in the jungle and in safe I don't recumended to live in this complex

Do NOT move into these apartments! At first sight the complex seems well kept & very nice, especially for the rate of rent; but do not be deceived by the outward appearance. Positives: Very spacious living quarters. Updated appliances, carpet, doors, etc. Negatives: SAFETY! This is not a gated community which allows residents direct access to the street, & pedestrians direct access to your building. I've personally witnessed robberies, threatening of gun violence and domestic violence since moving here. It hasn't even been a year. RESIDENTS: To me it seems as if there is a decrease in standard to be met for potential residents. My newest neighbors which stay directly beneath me are extremely ------, loud, trashy and rude. Weed and cigarette smoking in the main corridor of the building; random men hanging out on the steps; a rock is kept in the door to allow access for their "visitors" to have free access to our building; their living room window was punched out by women trying to attack another person in their apartment (this occurred 2 months ago and the window has not been fixed); young people sitting on top of cars, using profanity and playing loud music in the middle of the day and at night; at LEAST 5-7 occupants in ONE apartment. I've complained several times to the leasing office in which they finally sent a lease violation out. But since then nothing has changed and I am only instructed to call police EVERY TIME they do something. MAINTENANCE: Seriously, you have to place at LEAST 4 requests in and call with complaints just to get maintence to come fix the issue AND also pest control. Pest control came ONE MONTH after I complained about an outbreak of ants in my closet. Due to their lack of attentiveness I had to handle the issue myself. When we moved in there were several broken objects in the apartment, and several walls were not repainted. They still remain unpainted til this day. Maintenance and/or pest control also left a large stain on our living room wall while filling a request which has yet to be painted over. It seems as though their main concern is receiving your rent money monthly. They show no sympathy or urgency to accommodate their tenants. This is NOT a safe environment for families, children, or single women who live alone or with a roommate (as I do). I am extremely anxious to leave this property when my lease expires.

I moved here when there was new management that took over. It appeared things were going well but the last few months there had been anot her change in the management team in the front office. After the heavy rain my roof began to leak. Water stains on the ceiling. I'm up stairs so I get he rain first. Well they were contacted and assured me it would be taken care of. Next rain storm the water leaking started again this time leaking on my living room furniture. I contacted them and was rudely told to file on my rentals insurance that's what I have it for and they would go the contractor out when he can get out. Unacceptable for the amount of rent I pay. Now the nasty attitude I was given when I asked for assistance was down right uncalled for. I never got nasty with her and I'm the one dealing with the issues. I asked for assistance to move my sofa out the way to place bu keys. She told me she would have maintenance come with a bucket but they would be instructed not to move any furniture in the event they get hurt. Really and please note the never showed up either. Not a place you want to move if have request. The old staff where helpful and very nice. Sad that I have 8 months left to deal with the nasty attitude. Hopefully nothing else breaks down so I don't have to speak with them

Do not move here. Not worth the money. Apartment: The apartments are older, but spacious. However, when it floods, the water is coming in. Time for updates. Staff: Hard to get in contact with. Not organized. Never there on time. Maintenance: You will have to request service multiple times. Probably won't be done right. Property: Not kept up properly. Trashy. Parking: You will get towed, with a decal. They tow people for senseless stuff: backed in, parked over the white line, etc. they are in conspiracy with tow people. Overall, not worth the price you pay. You pay for trash, which is not kept up. I could go on and on.

If you are thinking about moving into these apartments STOP!! This is a terrible place to live, the ladies in the office are very rude and unprofessional.If you need something fixed in your unit it will not get fixed until two weeks later.The landscaping is terribe,it's always trash in the parking lots.The property is very ------ and it's a lot of robbiers going on that management fails to inform you on.I can go on and on about this sorry place.I'm so glad that I have moved away from this hell hole.

I have reported puddles in my apartment when it rains, and there hasn't even been an attempt to investigate it. Today, I woke up to enough water to splash in within the carpet from the window to my bed. Recently water was spraying out of my shower wall. It was eventually fixed after weeks, but they have never come and recaulked so I have mildew constantly. If you put anything near a wall, there are dark spots from moisture inside the wall. I have to call maintenance 5 times for anything, and they usually still never come. The office does not follow up on maintenance requests and seems to have no record keeping of previous requests. My whole apartment smells moldy. I did not want to resign my lease, but my husband wasn't ready to move immediately and they stated that our month to month would be $2200. I thought that was surely a typo, several office staff assured me that it was correct. The floor plans are nice, and I loved my kitchen. But don't live here. My husband's car stereo was stolen from the parking lot. The tree outside of our window has a gang tag on it now. There've been 3 murders on our street since I've lived here. Look elsewhere. Other problems: Washer & Dryer came a week late. Stove wasn't fixed for weeks. Hot water heater flooded entry way and computer room. Guest bathroom shower does hot water, but not warm. I have a cracked fireplace that hasn't been fixed since the day I moved in. I had moldy vents that took a year to replace and that's just because I refused to sign the lease until they were changed. There is no night drop box for rent, and the online payment option is unreliable. They have posted eviction-type notices on my door for less than $10 when they weren't able to accurately estimate the water bill. Dog mess on a good percentage of the grass between street parking & sidewalk. Have your guests watch their step. Small infestations of millipedes and cluster flies due to of poor state of building. Pros: They did fix my AC immediately when the motor in that went out.

They simply refuse to respond to any maintenance requests. It's not worth the money, when you can spend just a little bit more for better service and quality. We can't wait to move.

Omg! This place has been the absolute worse I have ever lived . There was a large rat living in my home for over a month! They did NOTHING, if your late on rent by one day they will pad lock your door and they will come into your home and take valuable things like computers and flatscreen ltv's that's way they always given away tv's if you move in. This place is nasty and they don't have any amenities! People cars have been broken into. And there has been a murder in the parking lot women was on fire in a car..........

Overall the apartments are ok. Never have much trouble until something needs to be fixed! The maintenence is horrid. Definitely not worth the money to live here. You have to call numerous times to fix things. They will make you stay home and wait for them to come but then they never show up. The staff is okay but don't expect Them to do anymore than what they are paid to do.