Tenant Reviews for 11950 FM 1960 RD W

I have nothing but good things to say about this community and the staff. My experience here has been very pleasant. Management does an excellent job maintaining the property and the apartments. The interior looks just as good as the exterior.

I lived here for 2 years, only reason I moved is because my roommate and I decided to part ways. The property is very quiet. The only issue I had was the residents that would just pile trash in front of the dumpster. It's not hard to just lift your arm a little and place trash inside the dumpster. The office staff is nice, although I didn't care much for Teresa and Francesca. Melissa and Dee are awesome. I would definitely recommend these apartments to others.

Manager is unfriendly and wants little association with tenants. She is a new manager here and does not have a clue how to deal with seniors. She is getting rid of office employees one by one and putting in her own people. The previous employees were efficient, friendly, and easy to work with but apparently that is a threat to this manager who is power hungry. This used to be a nice place to live but this manager is unbearable and cold.

I have been ay this resisdence since 2011. ..I have had no major maintenance problem besides the normal changes of air filter and a garage disposal ...my one and only concern is the traffic that accumulates from kids waiting on school buses in the morning with no adult supervision. .

I have been living at the Mansions at Hastings Green for over 4 years and I love it here. The manager Iris is very nice and she goes above & beyond to help us. I had a situation & needed to down size to 1 bedroom. She helped me and made it possible. The grounds are always kept clean and maintenance is great. I see other ratings about roaches. I have never had a problem with roaches. It is very affordable and I do not plan on moving.

Over all have enjoyed my stay here. The staff is very friendly and maintenance request are all was completed promptly. In addition they always give a courtesy call when packages are in the office. The grounds are well kept and any problems are addressed immediately.

My husband and I have been here since October of 2013. The leasing agent in the main office is a real sweetheart and kept us very informed about the upcoming availability of the apartment that we desired (3 bedroom, 2 bath, main floor, garage and nice view from patio). We interviewed in March and was informed in July that our new home would be ready for us October 7th. There was an initial issue with cockroaches. But the office and exterminator were very efficient to eliminate the problem and we have been roach-free for 3 months! The apartments are lovely with crown molding in the main living areas, open concept kitchen, dining and living rooms, built-in desk, double sink in bathroom, garden tub and patio or balcony for having morning coffee!

ive lived here since oct 2013 and they are by far the best apartments ive ever lived in ! office staff are very nice and respectful ; everytime i called because of a little problem it is always fixed that day or the next morning . well definitely recommend the Mansions at Hastings Green :)

I must say I was surprised to see all the negative reviews on these apartments especially since I have been a tenant for three years now and love the property. It is very quiet of course the children play and occasionally make noise but that's what children do but never in a disrespectful manner they have an excellent bible study that is conveniently located on the grounds. And the manager ( Mrs. Melissa Reilly) is absolutely wonderful, helpful, patient and kind and always available to help assist my needs and others. I have never had roaches so if you do it's probably because you need to clean.

As you can see, you can't trust every review. You also can't expect honest and ethical management.