Tenant Reviews for 11700 Bissonnet St

My earlier post stated I lived here from 2010 - 2010...that's inaccurate. I've been here from 2009 - 2011. I contacted the City of Houston just now to get information of the outcome of the issues in my apartment and was told that management stated I never called about my issues with a leaky a/c, the water damage, stuff growing on the walls or the carpet. I was told to contact the office again because they have NOT taken action since yesterday when the inspectors came to see when they planned on coming to fix my problems. I was told by the leasing agent that she specifically remembers putting in my work order herself (was off yesterday when the inspectors came). I CANNOT believe they would stoop so low to lie like that. I called them on three separate occassions within 2 weeks to fix my issues. I even tried calling on a Sunday to leave another voice message but they had voice mail turned off. If you look at the pictures, why would I not call to have those issues fixed? That's just plain ridiculous.

IVE HAD ISSUES WITH MY AC NOT WORKING SINCE I BEEN IN THIS HELL HOLE!!! THE MANAGER AND EMPLOYEES ARE VERY RUDE AND HAVE ATTITUDES LIKE YOU WOULDNT BELIEVE...MY AC IS OUT FOR THE 9TH TIME AND I CALLED TO SPEAK TO AN OWNER OR CORPORATION AND THE MANAGER GOT STRAIGHT HOOD WITH ME AND TOLD ME SHE CANT GIVE THAT INFORMATION..THE STAFF SUCKS AND ALSO THE MAINTANCE PLEASE DONT MOVE HERE!! RUN AWAY

The manager is so rude to the fact that my car was towed and my wife went In to get some assistance to get it released and there starts the attitude of ...quote " I can't do anything until they send me the pictures so I can review it but then I ask who was her Boss she said god......WTF ......

THE OWNERS AND MANAGEMENT ARE SO HORRIBLE MS.ANDRIA THE PROPERTY MANAGER IS VERY RUDE WATCH OUT I WOULD RECOMMEND MY DOG TO LEASE HERE. THE MAINTENCE WILL NOT FIX ANYTHING HERE UNLESS YOU PAY THEM UNDER THE TABLE

This apartment is pretty awful. Been here for almost two years and it's just a haven for ------ hooligans. As long as you don't mess with them, they don't mess with you. I don't like the whole reserved parking space rule and had my car towed once. I was just parking it for like a second to put groceries in the house, and bam its gone! The management has changed a couple of times but for the most part they are lazy and ------. Roaches infest our apartment and there is no getting rid of them, we've tried everything. The management takes forever to respond to maintenance issues. Your car has a 50/50 chance of getting broken into.

I went in the office to get the number to the owners of the apartments. The manager asked for my i.d., she said that it was information that she could not give with a bad attitude. She looked at me as if i was crazy! I let her know that it was public information. Why bother with this ------,ignorant idiot! All I wanted was information, and I was treated like an criminal! I work with the public everyday, and never treated any like this! I recommend you do not make this your place of residence. Unless you want to be mistreated and disrespected.

I have lived here a while, and EVERY TIME I come into the office, the staff are all very professional, yet SWEET- not to mention- all the snacks and goodies that are available to me on my way in, AND on my way out. The manager, Mr. Reginald remembers my name. It is a great feeling to know that I am not just another resident-(and I dont go into the office all of the time!) I Love Great Customer Service, and people who really care. Warm handshakes, and honest smiles. Maintenance? They are quick to respond- I know all of the maintenance staff by first name- they greet me as well. They are THE GREATEST STAFF! This place is GREAT- and I will recommend to anyone!

I have lived here for over a year and will keep signing leases! I love my apartment, I have great neighbors. My rent is a great price and I save a lot of money being so close to everything I need! I would refer anyone I know to live here! I love that I can have my cute cuddly big dog live with me without hiding it! They worked with me and let me pay out my pet deposit.

I moved in around August of last year and I have nothing bad to say about this place so far. I love my apartment and I got a good deal! Everyone in the office is super friendly and they even remembered me by name :) This may sound crazy but at my last apt they only knew me by my apt # so when they remembered my name it made me feel special. I have not seen anyone just hanging around outside I guess that could be because they do have patrol which is a plus. The gates seem to always be working which also helps. After reading the previous ratings it makes it hard to believe that they are talking about the same place. Maybe they had a change in the office staff but whatever the change was seems to have been a good one. You just have to come see and judge for yourself...I think you will be pleasantly surprised.

This place is aweful. The new manager Melissa is as ------ and unprofessional as they come. She does not know how to talk to people or treat them with respect.They have so called security that spends more time harrassing and robbing the residents and thier guests than they do deterring crime. The apartments are overrun with roaches no matter how clean you keep your apartment. The patios and storage areas are not enclosed and are fair game for anyone to break into which has happened on multiple occassions. What good is storage if you can't store anything in it? Oh and the gang activity and drug activity is out of control. Just watch channel 2 news from this morning when they had a swat standoff and shooting. Would you want your kids living here? We are getting out even if it means breaking our lease. Run and get as far away as you can like we are.