Tenant Reviews for 11501 W RD

I stayed in Sugar Creek for 1 yr Mrs Angela and Sanai was nice their manager seemed fake glad I never had to deal with her, but it's nice looking in the inside , but I did have roaches before I moved in and I tried hard but still wasn't able to get them all gone, but down to a minimum Its a lot of teenagers that stand outside and smoke drugs and sell drugs. It's a lot of felons that live-in over there thats not on the lease.

I HAVE LIVED HERE AT SUGAR CREK SINCE MAY AND I WAS VERY HAPPY WITH THE TREATMENT THAT I RECEIVED WHEN FILING MY APPLICATION. THE STAFF WAS VERY NICE WEN I FILLED OUT MY APPLICATION. I HAVE ENJOYED MY STAY AT SUGAR CREEK APARTMENTS. MS ANGELA IS A SWEET HEART. SHE WORKS WITH YOU AND DOES EVERYTHING SHE CAN TO MAKE SURE THING ARE GOING RIGHT FOR YOU, AND WEN YOU NEED SOMEONE TO TALK TO SHE ALWAYS HAS A EAR TO LISTEN EVEN IF IT IS NOT ABOUT THE APARTMENTS. SHE IS A VERY KIND GODLY PERSON AND THAT IS WHAT MAKES HER SO SPECIAL. SHE DOES EVERYTHING IN HER POWER TO KEEP THE APARTMENTS SAFE FOR THE FAMILIES.

Hi My name is Mj and I have been watching SugarCreek for an year prior to moving in and I will and must say that I am very inpressedwith their zero tolerance for Drugs , violence etc. I have grandkids and family living here as well and I feel safe regards to my environment for my family as well as others . the community is very particular as to whom they allow to move in so as not to disrupt the unity and cooperation of all residents in keeping their family in a safe and clean environment . The location is awesome regards to taking leisure walks and enjoying your community in general. I sit on my patio and have my quite time meditating on life.My neighbors are respectful of others , the kids have a place to go when they come home after school, with Mr. Adams the activity director that help the kids and adults with things such as school work , scholarships for college foe those in that category, recreation for the whole cummunity if you desire to participate , a business center , and secure indoor gym and washerteria for the residents ,that require an code . the maintenance crew is pleasant to deal with and on task regards to work orders being done on time , Now to the crem- dela -crem the office staff is AWESOME< GREAT , SINCERE , COMPASSIONATE , and will not allow their residents to suffer unnessary harrasement by anyone or anything that will take away from the cummuinty as a whole they are not looking to make money as their first priority but looking to build longterm relatinoships with families. and that in itself is what success in in life as a whole no matter what. Ms. Angela is very thorough in verifying paper work and information as to applicants ,that was a winner for me , Kelly is Angela's apprentice and is demonstrating here skills proficiently in completing and verifying and weeding out the undesirables from nesting here. I feel secure knowing that I have two active officers living on site that interact with the residents. David Murral is a good guy , oh that one of our officers onsite , he has his family here too and wants a safe environment for his family as well. I am glad and happy ,content with making this my home as long as this staff is in place . I hope and PRAY that nobody comes and offer them another job anywhere because when they leave I know I will too. I trust them and TRUST is not available and is lacking on a great scale in this world . They REALLY need a RAISE for keeping this cummunity in tact and running smoothly as it is!!!!!! Thanks for letting me share my inner thoughts , Sincerly, M.J

First of all let me just say that the management staff & the customer service at Sugar Creek Apartments are superb. I just moved into my new apartment and I have never experienced any management team that works so hard to correct EVERY THING!!! I am the kind of person that is VERY picky and I have been know to nick pick also! But matter how many times I requested every little thing to be completed, they did it! The apartment grounds are very well kept, neat, clean. The inside of the apartments are really nice too! I feel like I am at home and I could live here for years!!

Manger is very harassing. They offen enter property with out notice.

I am a new tenant at Sugar Creek and so far my expieriance has been wonderful. Reading all of the other reviews did make me very cautious in my decision to move to this complex, however when I came in to view the property I was immediately greeted and welcomed by the friendly staff Chynai and Angela. I love where my apartment is located and I couldn't be happier with it. I have only had one minor maintenance issue since moving it, and it was fixed within a very timely manner after having called the office to report it. I have a strong feeling that the bad reviews of this property are from disgruntled former tenants who probably broke the terms of there lease and were forced to move. All I know is that my children and I love our new home and I would recommend this property to anyone of my friends.

Reading some of the reviews its funny how people say things only cause they are mad are they got put out for whatever reason. Some of the reviews are correct and some are not. Lets clear up some of this up. Yes there are children that walk around; but what apartment complex do you know that children don't walk around. I can say around 8:30 children are in there apartment. Roaches Is on thing i don't have a problem with. if you tell the office that you have a roaches they will send pest control to your unit. I can tell you from my experience living here at Sugar Creek. I have been on this property for the last 9 1/2 years. it is a very nice place to live..Within the last year they have put down speed bumps for the children safety and now they are repainting. Im only moving because its that time for me..... I would recommend that you would stay here....The school bus drop off and pick up children right in the front of the apartment complex.....

you've got to be kidding!! brag about your staff???? don't make me laugh!!

I like it here. We moved into a one-bedroom of March 2010, and upgraded to a three-bedroom that following May, to better accommodate our growing family. I will say this, there are a lot of tenants living here that do not deserve to. I want better residents around here. What I like about Sugar Creek, firstly, is how committed to the community the managers and staff are. They, every month, post out a calendar to every door, featuring the month's community services. This includes Homework help for the kids, a cook-out, raffles, etc. I do have a problem with roaches in my kitchen. I would like to see some better pest control. There is not much green around here, virtually no plant life at all. It is very urban at Sugar Creek, and it's unsettling to see as many unsupervised children and teenagers as I do. I've had to shoo them away from the corner where I live a few times. The noise is occasionally unbearable. Like I said, we need better tenants. There are families living here, too, just trying to make it work. Those families, I think, rely a lot on living inside their homes and ignoring what is outside. I recommend Sugar Creek to anyone who is hard on their luck with a growing family, and who wants to put in that effort to making a better life. If there were more of those people living here, the standard and quality of living would definitely rise.

The Sugar Creek Apartments are some the nicest apartments I have lived in since arriving in Houston (H-Town). I moved to H-Town after Hurricane Katrina and I lived in the other apartments for six years and two months before moving here. I have only lived here three months thus far. This community is none like I have ever experienced and very safe. The staff consist of: Angela Mason (Assistant Manger), Shera Chynai Angel (Leasing Consultant), Edmundo Sanchez (Maintenance Supervisor), Carlos Cortez (Assistant Maintenance), and Dilma Celeya (Housekeeper). All of these individuals are very helpful, polite and courteous beyond measure. They all have sweet humble spirits and treats you like family upon your first encounter. The minor maintenance issues were resolved quickly (thirty minutes). The families here seem to very nice and quiet people. The children here polite and courteous. When I first moved in they offered their assistance with bring in my groceries. Being that I am a person with a disability and very independent, it is refreshing to see kids with home training in this day and times.