Tenant Reviews for 10901 MIST LN

I’d give one star if I could We lived at stone mist for 6 years and were there for 2-3 different management changes and I’m serious when I say, DONT MOVE HERE. We had literal hell the entire time we stayed there. Shootings, mold, bathroom mirror randomly fell down, 18+ work orders in ONE year for the AC. They even started getting roaches around the facility in the last year before we moved which wasnt an issue before. We finally got out of there and now a year later they are trying to drain $3000 from my families pocket and we are having to fight back because I genuinely wouldn’t even spend $3000 on the entire complex. Horrible staff and even worse place. Dont do it.

This apartment would have been perfect if not for the management. The leasing office staff is unprofessional, unaccommodating, and intentionally misleads their tenants. For example, when my dog was attacked by another dog on property (10 yards from the mailbox), they refused to help us identify the attacker. They also refused to help the local police precinct. They even told us that there WAS a camera on property, and then told the police that there WASN'T a camera on property. Obviously they just wanted to protect their own interests as opposed to helping tenants who ALWAYS paid rent on time and did not cause commotions in the complex. When it came time for us to move out, they refused to allow us to temporarily park small moving pods that together would have fit in 1 parking spot, despite there being plenty of parking. They also did not have a system for returning our keys outside of their limited business hours, which is not realistic for most of the world. The final straw was the move out charges they sent one month after our move-out date, charging us for damages to appliances that were there when we moved in and for petty cleaning charges. Their staff specifically told me not to worry about documenting damages but obviously that was a lie because they turned around, kept our deposit and pet deposit, and charged us almost $200 additional. I do NOT recommend this apartment complex or this company to anyone.

It's been 7 days my garbage disposal and AC not working in unit 4210. I gave them online service request and went in the office several times to request maintenance but they said that they're busy. I can't wash the dishes, because of non functioning garbage disposal, i'm having fruit flys on my dishes and suffering in hot texas weather.

Everyone here is very nice and friendly. My only complaint is people who play music in their cars as they are parking but I suppose that happens everywhere. I like that they pick up my trash everyday from my door and they also keep everything so clean and pretty.

I love my apartment here. Close to work and all the stores I go to. Next door to my son's school too! The pool is beautiful, I can work out anytime I want and use the WiFi at the pool and while I'm working out

I've lived here for 7 years and have enjoyed my time here. It is conveniently located so I don't have far to go to the grocery store, eating out, or even the mall. What I like about it most is the outside is always been very pretty and not many people know we are back here. I feel like I found a hidden gem!

When I first moved in the apartments it was great - Ashley was wonderful to work with. Then a new management company comes along - ADARA - and they suck big time. Ashley isn't here anymore and I don't blame her. The ------- that work in the office now are horrible. They have no personality and very very RUDE. Rudest people ever to work with. They don't know how to smile and greet you nicely. They just glare at you.

I first moved in 2016 there was another manager there that I liked. She left later that year and Ashley was the main manager. You have to watch her because she is always adding on charges to the water bill and never knows her math when it comes to late fees. You have to be on top of all of that. I moved to a downstairs apartment during my pregnancy after my lease was up. She refused to change the carpet which looked terrible. When the lease came up you better no I was happy! she was giving me the run around on verifiying my new property. Eventually I asked the new manager too. I still left on good terms always paid my rent and made sure I had no balances before I left. I cleaned the place really nice. Well I moved in the new place last July, I get a collector hounding me a few days ago because they docked me 490.00 for property damages! so I called Ashley to get the pictures. There is no damage what so ever! a few specks of food on the counter and it look like she went behind me and did that because we made sure to clean everything. Now I am contacting my attorney. Do not move here! she is nosy and will lie she is irresponsible. She is nice to --------- but funny acting to black people. She does not appreciate good tenants. She sent me pictures and not one had property damage! beware thats all Im telling you, Thank me later!

I do not believe it is an exaggeration to say that this is the worst apartment complex I have ever lived in. The response time for maintenance requests is unacceptable and the poor attitude and lack of helpfulness from the office staff was appaling. I think it took around 6 months from the time I moved in for them to finally give me a working dryer. I lived with raccoons and their babies in the crawl space above the apartment for over 5 months, they would crawl all over my patio and broke plants. They did not fix all of the holes for varmints to get in, so subsequently squirrels moved in. The office made no move to rectify the problem while I lived there. The electrical outlets started malfunctioning and there were two spots on the ceiling that were probably from the animals living up there and going to the bathroom. Also, the sound of animals scratching and crawling around above you is creepy, especially when the mother animal is dragging one of the babies around. There were numerous other service issues and believe that I did not have a serivce call handled on the first call. Paying nearly $1300 a month in rent should provide a level of customer service that was never received.

I live on thr 1st floor as I am handicap and need direct access to my apartment. The tenant above me, Josh Lile stomps around like an elephant at all hours of the night. To top it off he's constantly yelling at something to be quiet.