Tenant Reviews for 10155 BAMMEL N HOU RD

I thought about renting an apartment at this location but I have come to the conclusion that this is a place that I would not recommend residency to anyone based on facts surrounding my visiting. I am just a visitor who visits my grandchildren and notice that there are a lot of problems that goes on unaddressed with my particular family. If there were more politeness and respect given from the onsite staff to the residents, then word of mouth to potiential residents from residents who live on this site would remark that this community would be a happy place to live. There are times when my grandchildren's parent would complain to the rental office when things were needing to be fixed or replaced and was told "a request has been sent to maintenance"...but still things go undone or unfinished for weeks at a time. If the parent continued to contact the rental office about these things then lease violations of any kind seems to fall from thin air. All of a sudden the office staff want to follow their manuals about what it takes to get you moved off the property because you have now gotten on their nerves solely because you want your apartment to look and feel like it did when you moved in. I mean...granted it will have some wear and tear from everyday living, but things like replacing mini blinds, extermination, air conditioning, leaking faucets, broken windows/doors, and as one resident noted with Apartment Ratings...packages left in the office should not be considered a hassel to the office staff but simply be a part of their jobs and want their residents to want to stay. Residents are people who help the apartment community to operate, so management should address the issues from their residents within a reasonable amount of time and with courtesy. I'm in the business profession myself and if I treated and talked to any customers the way this particular staff does, then I'm sure I would be replaced in a heart beat.

THESE APARTMENTS ARE HORRIBLE. THE WHOLE STAFF NEEDS TO BE CHANGED BECAUSE THE NEW STAFF DOESNT KNOW WHAT THEY ARE DOING....RUTH ISN'T NEW BUT SHE THE MAIN ONE WHO DOESNT KNOW WHAT SHE IS DOING....SHE QUICK TO SAY SOMETHIN ABOUT WHAT HAPPENS BUT NEVER IS IN THE OFFICE BUT BE IN THE MALL DURING WORK HOURS. SHE DOES NOT, I REPEAT, DOES NOT DO HER JOB. IT WAS WAAAAAAAYYYY BETTER BEFORE RUTH GOT HERE. I HAVE ALSO WITNESSED RUTH TALK A LOT ---- ABOUT A LOT OF THE RESIDENTS THAT HAVE BEEN IN THE OFFICE....SHE WALKS AROUND WIT NO SHOES ON WHICH IS VERY UNPROFFESIONAL. WHEN THE LADY THAT IS OVER HER, HER BOSS, COMES TO THE APARTMENTS SHE TRIES TO CLEAN UP THE OFFICE AND GET IT TOGETHER BUT AS SOON AS SHE LEAVES IT GOES RIGHT BACK TO THE UNPROFFESIONAL ENVIROMENT IT WAS BEFORE HER BOSS GOT THERE. I COULD WRITE A BOOK ABOUT HOW POOR RUTH MANAGMENT IS BUT IM DONE FOR NOW !

I been here for a year and I am going to renew for one more year.As for the Office staff they are great And very helpful but then again I always pay my rent on time.I don't give them a reason too send me notice's I have my priorities straight. It really is a nice and peaceful place to live.

I would not recommend this trash place to anyone!!!Trash cans are always overflowed, staff in office are rude&VERY disrespectful&racist!! they gossip in office with residents all-day.people smoke weed outside drug dealing around apartments!!!parking is poor.NOT A FAMILY ENVIRONMENT!!!

Great staff, great neighbors, no issues.. Dont understand the negative posting on here ... I think people writting negative postings must b getting evicted... People in office keep it real... Them ladies have a job to do just like the guys outside. People need to take pride if whete we live and hellp them by putting trash where it belongs, stop sending your babies to throw out. The trash... This may not be the best property in town but it is around this area.. Dont listen to all the crazy. Things on here and b a judge for yourself..