Tenant Reviews for 10000 Hammerly Blvd

SCAM!!! I applied to Hunters Chase Apartments after speaking with one of their leasing agents about a specific unit I wanted. After applying online, they sent me a denial email the next day saying my ESA animal was not allowed there. After digging deeper, I found out they were FALSE advertising on their website about a unit that was not yet available. They told me it was out of their hands that the tenant wanted to extend their stay, but they had a more expensive similar unit for a couple hundred dollars more. They would not match the price either. I asked to be refunded my application fee since I can't afford their move expensive option and they told me it was nonrefundable and they can't do anything for me. I now see why their prices are so low....so they can scam people and take their money!!! DO NOT RENT HERE!!!!

This is the worst apartment complex to move in. The management is horrible and the head lady in the office is mean and does not care about any of your concerns. They currently keep turning my air off which I recorded the maintenance man doing multiple times and the only thing he can say is talk to the office which I have kids and it's cold outside. Maintenance hardly fix things so if your are looking for a great apartment complex for you and your family trust me HUNTERS CHASE APARTMENTS IS NOT IT...keep driving by!!

The office staff are great and truly care about the residents. Every time I have a maintenance issue they are quick to respond and get the job done. Now all I need is a new dishwasher and i will definitely be happy.

Convienantly located, quick access to I10 and 290 which I love since I do work out of the greater houston area. My daughter has gone to Northbrook high since her freshman year which is why we stay but it's easily accessible. Good office staff and maintanace, maintenance could step up a bit but seems like they are doing their best. Love that they have nightly security and are cleaning up the property.

Witnessed car's being stolen, Woke up to gun shots near my window 1 AM. Roach Hotel! Teens smoking pot in Laundry room after hours and setting fire to paper at play ground, Play ground unsafe, wood broken up and screws missing on the slide. My own car towed twice, paid out of pocked. Manager apologized, but didn't reimburse me. When I moved out, I was charged $ 100.00 for dirty fridge, when it was cleaned spotless when I left.

This place is not worth the trouble or the money at all. The staff is lazy and liars have been waiting for my ac to be repaired for 8 days now. I placed order last tuesday on wednesday i called them to ask the status as no one had even come by to look at it. at that time they admitted they had the work order on their desk and would get the maintenance team on it. by the next day still nothing. I called that evening @4 and they said the guy would be there in 30 minutes to look at it and they would call me to let me know what was going on. They never called me back as usual they never do. I called them and they stated they ordered a part for the ac and it would be there is 24 to 48 hours 4 days later still no part for the ac. I had already explained to them on the second day that my 5yr old daughter has a breathing condition and i need the ac repaired asap for her health. they dont seem to care. I also had an incident with the manager Claudia when i called to check the status of my ac unit. I first let her know i had my late rent notice and was in the process of getting the balance paid in full. then i asked about the AC being fixed she said that they are still waiting on the part (that was third day after ordering it) at which i informed her i work for a property management company and i feel that this issue is taking longer than it should and that its unacceptable and i was not rude or yelling and her response was "if you work in property management yous should know rent is due on the first" with an attitude. That was highly unprofessional and uncalled for. this place is infested with roaches, when i first signed my lease they claimed they have pest control every tuesday yet i have only had them come by twice first time they did it on their own second time i had to request it. still have roaches bad and they do not come every tuesday like they claimed. also parking is horrible they waste your time giving you a sticker that is worthless as every single spot in the complex is reserved and they charge 20 a month for a spot so your only other option is to park on the street where my car has been hit twice now. also none of the gates lock or work properly and the drunks and dope fiends that hang out on the street near the complex come in and sleep on the benches inside the complex at night. I do not feel safe at all after dark in these apartments. I would never suggest this place not even to my enemies this is the worst complex i have ever been to.

This place is trash. Office staff is the worst. Liers is all I can say about the staff. I've call about winow glass falling for 3 months now & till this day nothing has been done. Parking ridiculous. Apt complex charging $20 a month for something that is suppose to be for free. This place is infested by roaches as this what their own extenuating company said. You can call & complain & their response is the following: "You can call everyday if you want, if you choose to do so, WE don't care." Isn't that wonderful, that the staff doesn't care whether you call or not. The ower of this place should care for his property & the staff should care if the resudents have issues as we the residents are the ones paying but the staff seems to think not.RUN, RUN AS FAST YOU CAN FROM THIS PLACE OR LIVE IN MISERY FOR A YEAR.

Parking is terrible in this complex. Now we have paid for a reserved parking spot for the month of June last May, but it's been a week and they have not painted our spot to secure it for our use. We have followed up daily regarding this but none was done. They keep saying it will be done today, but a week has passed and we are not getting what we paid for. The receptionist even said that it even though they haven't painted the spot, we still have to pay every 1st for parking, so that means we were cheated for the week they have not done anything due to their negligence. On paper, they seem to be adding a lot of improvements in the complex. They are circulating memos that this and that will be fixed but gate has never been functional at all. Now they will be starting to charge for repairs that should be done in the complex. Just a terrible terrible complex and management. Nothing gets done. Stay away.

Horrible bedbug and roach infestation. Rude management. Maintenance is a joke. Not worth time or money.

I have been a resident for several years and I've never experienced any problems. The office staff has always been kind and courteous. Security is always walking the property, of course every complex will have isolated incidents occur but here it's few and far. I would honestly recommend a friend or family member here. In closing, the amenities are pleasant, grounds are well kept and no roaches or insect problems.