All 25 tenant reviews.

“This is an exceptionally friendly building. Along with a wonderful maintenance staff, pleasant doorman, and a great management staff, the other tenants are so nice too! We all greet each other as well as respect each other privacy. The building is very quiet at night. The sundeck is a wonderful place to gather and catch up. I also like having friends over to enjoy the view and use some of the grills in the summer. It seemed impossible to find a place in the middle of the Gold Coast and River North that would offer such a fun, friendly atmosphere. When I'm not enjoying the deck or working out in the excellent fitness facility, I am enjoying my one bedroom apartment. It is large and beautiful. With plank flooring and a fresh coat of paint on the wall, the place looks great. The centerpiece is certainly the big bay window in the living room. I love the light that filters in in the morning and the way it looks at night with the buildings all lit up. Good kitchen, bathroom, and closet space too! The neighborhood is also really fun. Yes, I think fun is the best way to describe it. We're lucky to live on a relatively peaceful street that opens up on the bustling downtown. Everything I need is minutes away including public transportation. I take the Red Line to work and it takes no time at all.”

“Every morning I wake up to a gorgeous view of downtown Chicago. My cozy little studio includes a massive bay window that I absolutely love. It makes this unit feel extra special. It also helped me arrange my living space in an interesting and comfortable manner. The size of the living space also helped as well as the closets. This is the first studio I've lived in with a full kitchen and it makes such a big difference! The kitchen also has granite countertops! I was impressed with how the space looked prior to move-in and enjoyed the nice plank floors, clean walls, and stainless steel appliances. I love the neighborhood as well. At first I was a little apprehensive about looking so close to the Magnificent Mile because I thought it wouldn't feel much like a neighborhood but I've been pleasantly surprised. Our street is very quiet and beautiful and there are so many wonderful things to do close by. Lots of neighborhood establishments as well as chains. It is also so nice living close to the lakefront. I enjoy jogging along it to Navy Pier, which is also super close. Whenever I need to get around the city, there is a bus or metro close by.”

“You get a lot for a little at 55 W Chestnut. Planned Property Management is an excellent company that provides things that make my life easier as a tenant. Along with a fast application process, friendly staff, and plenty of building options, I also enjoy the amazing list of amenities my new apartment building comes with. I moved in right after they upgraded the gym, which was the first pleasant surprise. I prefer to work out here because it is easy, saves time, and the facility includes really good machines. Always clean too thanks to the maintenance staff and respectful fellow tenants. I also like the laundry room which is always in perfect working order, the sundeck, and parking. When guests visit they can park here too which really prevents the headache of searching for parking in one of the busiest neighborhoods in town. We're about a block from State Street and a few blocks from Michigan. This means I have a ton of options at my fingertips when it comes to restaurants. Everything I could possibly want is up here, from fine dining, to diners, ramen, sushi, you name it! Good bar scene too. I am also very happy with my apartment size. Again, for the price, I get a good amount of square footage. Gorgeous big window opens up the space even more.”

“Thank you Planned Property Management for finding me such an excellent apartment in a very nice building. This location is phenomenal. We are right in the middle of everything! Close to the Magnificent Mile, the Loop, the lake, everything! I like how peaceful and beautiful Chestnut Street is even though it is in the midst of all that excitement. Our building is on a tree-lined streets with other beautiful buildings. I enjoy walking to work or walking over to the lake on weekends. Chicago is a beautiful city and this part of the city is one of the most beautiful. Lots of delicious restaurants, amazing bars, and fun museums and shops are everywhere I look! 55 W Chestnut features a lot of great amenities that making living in the middle of the city a breeze. We have a great laundry room, recently upgraded gym, and parking, including parking for guests! While I usually take the subway, I love having a parking space when I come home late at night. The attention of the doormen also makes this building feel very safe. My studio apartment is cozy and spacious at the same time! Thanks to a beautiful bay window, I enjoy amazing views of the city. All in all, an amazing place to live!”

“I am so happy to have found 55 W Chestnut. It is a very friendly building while also providing very quiet and spacious apartments. The amenities offered to us social residents are great. There are resident appreciation events out on the sundeck during the summer or in the party room when it's cold out. I like knowing my neighbors and these events really help! It makes the entire building feel warm and inviting. I've also hosted my own events here and my friends had a great time. It is easy to get to from all parts of Chicago so I never have to convince anyone to make the trip. There are also a range of things to do minutes from my door. I can always pick up something I need at the last minute for a get together or go out on the town on the weekends. It is a really fun part of Chicago. I am also really close to work which saves me time and definitely cuts out the stress of commuting. I think my apartment is the absolute perfect size for me. The size of the living room coupled with the bay window is great. Nice wood floors too. Cozy bedroom and nice kitchen. I love the granite countertops.”

“I was on the hunt for a spacious one bedroom with hardwood floors and a nice view. It almost seemed impossible, especially in my price range. I also wanted to be centrally located and close to my job, another tall order, or so it would seem. Once I linked up with Planned Property Management, they showed me a range of apartments all in keeping with what I was looking for. I decided to move into 55 W Chestnut because I loved the apartments themselves. With beautiful floors and massive windows, I was immediately able to picture my dream apartment. I was able to move in very quickly thanks to their streamlined process and have absolutely no regrets! The apartment includes so much closet space and really nice kitchen and bath. The kitchen has granite countertops which I absolutely love! The building is super nice as well including the entire staff. This is the first time I've lived in a building with a staff and I love it! The doorman is so nice and I feel safer knowing he is there. Anything that comes up, either something in my unit or in the building, is fixed right away. Whenever I have questions, the management office is right there.”

“I really feel like I scored big time at 55 W Chestnut. The apartment is really affordable for the area but doesn't look cheap at all! My one-bedroom is so big! The living room is open and includes a big bay window. The bedroom is cozy with a large closet. The kitchen, with the granite countertops, is recently updated, clean, and has a good amount of closet space. I feel right at home here. Planned Property Management also recently updated the gym. With such a nice facility on site, I save on money and time. Hike to work out before heading into the office. It is just a quick elevator ride away. The maintenance staff also does a great job of keeping it clean. It never gets that funky smell other small gyms have All in all, the entire property is kept up and everything is always spotless. I really appreciate the extra mile the door staff and management office go to making me feel at home and safe. From the staff to the residents, everyone is very nice. The outside deck is awesome in the summer. We all love the resident appreciation events they throw. I don't plan on moving anytime soon. I'm sure I'll stay here until I buy my own place!”

“Absolutely love living @ 55 W. Chestnut! Laura in the office and the entire maintenance go above and beyond to make this a home! I can't wait to use the sundeck this summer! The new equipment in the gym is great - I cancelled my gym membership.”

“I love this place - staff is so helpful , people are nice , accommodating , the location is perfect , quiet rooms - never have an issue . I'll re New my lease !!”

“My agent used to tell me I'm able to move in on Aug 1s and get keys on July 28-29, and it's already July 31 and still no keys. I still don't know when is the exact date I can move in. The engineer never picked up my phone. I cannot reach the agent successfully because she is at vocation, without telling me. I went to the office and apartment, and when they called the engineer, it worked everytime. But he refused to pick up my phone. In this case, I cannot book elevator with my apartment, I cannot schedule with RCN and ComEd. I feel disappointed and anxious now. No one really trys to help here.”

“55 West Chestnut is an okay apartment. I have lived here for a little over two years, so I have been able to see some changes. I knew moving in that the building was old and that I would not be living in the luxury of some of the other buildings. In exchange for this, I had a much lower rent. That, unfortunately, has changed. The rent has gone up since Planned Property has taken over. I am fine with rent rising as long as there are improvements. I have not seen any improvements for residents. The improvements have all been for staff (the lobby has been renovated in ways that make the staff have more comfortable offices). I have not had many issues with staff. Occasionally, I have a maintenance request that is lost. The engineers eventually get to what I need done, though. I am not a fan of any of the door staff, excluding Jack. Jack is fantastic and should be the building's manager. After seeing some other options now that the rent has gone up, I will not live here again. Nor would I recommend prospective tenants to live here.”

“55 W. Chestnut is a horrendous place to live. I've been here for about two years and am moving out later this year. I understand that companies want to make money but the rent was raised so much this past year. Manaagement did nothing to improve this building. The elevators break down almost weekly. The water is randomly turned off with little warning. I have gone to the office to complain and request repairs, but nothing is done. Laura scoffs at me each time and has not submitted maintenance requests that I asked her to.”

“This apartment building is horrible. I live here for almost 3 years and now that Planned Property has taken over, I am very unhappy. The rent has gone up very much and for no reason. Nothing new is happening. The building is very old and I haven't seen any renovations. But the worst part is Laura. She is always very rude to me and my friends living in the building. She speaks to us as if we are small children. I ask her to put in repair requests and she does not. She has even gone as far as to yell at me. I will not renew my lease because of her. And I will probably complain to the corporate office because of hwo she treats me! Two positives are the location and Jack (the doorman). Everything is super close to where I live. And Jack is always friendly and has my packages promptly ready.”

“Now that Planned Property has taken over 55 W Chestnut, the entire experience of living here has drastically gone down. The new management company has raised monthly rent. From the people in the building who I've spoken to, most people's rent went up $100 a month for new leases. The management company has not actually done anything to improve the building for its current residents; instead, improvements are made to lure unknowing prospective tenants into signing a lease (including A/C in the entry way, a new canopy). The office management staff is horrible. Laura is a very nasty woman. She yells at tenants when they go to her (but is courteous when her boss, the building manager, is in the office). She does not respond promptly to communications. She should be fired.”

“The apartment itself is spacious, with nice carpet and fine appliances. The building is very quiet and tucked away from the busier, noisier streets. The staff is always helpful. More closet space would be appreciated. The patio area is a nice extra benefit.”

“I instantly felt welcomed to the community. My unit, while not in the best condition when I moved in, was cozy and affordable for the area. The management was always friendly and offered so many activities to get the residents involved with each other. These activities have been invaluable to me to meet others in my buildings as well as getting to know the staff better.”

“The management clerks, maintenance technician and security are so nice and accountable. But you can see this is a old building with old heating system, ventilation system and elevation system, a malfunction happened often. They really need a good maintenance.”

“We are very happy living at this apartment building. The building is in the gold coast with its amenities and attractions - churches, restaurants, museums, the lakefront, nice beaches (Oak Street and North Avenue Beach), Lincoln Park, the zoo, etc.”

“The staff are friendly and helpful. The facilities are clean and well maintained. They even put thought into their landscaping around the community. Maintenance requests are answered promptly as well. I have had no reason to complain thus far.”

“The staff are all very friendly, helpful and professional. The building is well maintained. The apartments are very nice and overall the rent/quality ration is probably the best in the area. The location of the building is perfect. The neighborhood is quite but at the same time within minutes walking from the Magnificent Mile and everything else that downtown Chicago has to offer. Overall, I highly recommend the property.”

“Management penny and Laura are very rude . Even service people are not friendly and talk with arrogance most of the time . If the staff would have been friendly this would have been a better place to leave in . I request to please let staff be calm”

“There is a very good apartment to live. You will never regret to live here. Convenient?clean and comfortable. The management here always try their best to help you settle your problems and the staff here are very nice. It is safe to live here caus everybody who want to enter the building must use his or her own key. The doorman can help you to receive your packages and what you need to do is just picking them from the doorman room timely. All in all, this apartment is a good choice to live in.”