All 20 tenant reviews.

“I lived here for two years, from 2008-2010. It was OK. Love the layout, HUGE for a one-bedroom. Location is perfect- express buses right at the corner and the Belmont el stop pretty close by. Tons of bars, shops, and restaurants. But I moved in right before the economy crashed in 2008, and got locked into a horribly not worth the price rent. I would've stayed if the landlord had brought the rent price down to a more realistic range for what apartments are going for right now. I saw the Alat ended up going for $135/month less than what I was paying, so I don't see why they couldn't have lowered it for someone who had been a good tenant for two years. Its also extremely outdated. No dishwashers or garbage disposals or central A/C. Gas-forced heat, but that's expected in the city. It did break at least three times that I recall while living there, and each time I had to go a day or two without heat in the middle of the winter. Hot water was always constantly breaking and I had to shower at the gym. If anyone in the building flushes while you're showering, you'll be subject to scalding hot water for about 5 minutes. Maintenance and mgmt always tried to be polite and helpful, but there's only so much they can do without actually investing money to improve anything. You can't plug many things in without blowing a fuse. For example, the space heater I bought to use whenever the heat would inevitably break didn't work because the fuse would blow within five minutes of turning it on. What I hated was to get to the laundry room/storage area/fuse box, you had to go outside and down the back steps to get to the basement. Imagine your heat breaking, plugging in the space heater you bought and blowing the fuse, and needing to run outside on a freezing January night to reset it. Not fun. Also can't do laundry in inclement weather because it will all get ruined when you try to carry the basket back inside. Basically, you're paying for the size and location, NOT the amenities. One more thing- three times I got rent demand notices stuffed under my door even though I never paid my rent a second late. Imagine having some people over and getting to your place and they see a rent demand notice on the door- kind of embarrassing. Also terrifying when you try to figure out why the money is gone from your bank account but they're saying they haven't received it and you better pay within 5 days. Kind of annoying, you'd think they could get their act together a little. Every time I spoke with the mgmt they tried to be helpful. The first time I put in a maintenance request nothing was fixed after two weeks so I called mgmt directly to complain, and since then I haven't had a problem. Limited parking is available for about $200/month, but otherwise street parking is impossible, especially during summer. Never had a problem with neighbors are loud, but could definitely hear everything the people above me did- luckily they didn't seem to be home the same times as me often. Safe neighborhood but going out back to the laundry room or the walkways from the back to the front of the building can be scary at night.”

“Pretty high quality apartments. Good appliances and environmentally efficient HVAC and insulated windows. (Good in Chicago Winters.) Maintenance is responsive. Unfortunately there is zero noise insulation between units in interior walls. I can heat neighbors above, below and next to me at all times. Location is PERFECT for access to the loop, via train, bus or car. Great neighborhood, can walk to any sort of business you need.”

“Best decision I made! I'm very happy with the apartment. It's modern, quiet and perfectly located to the lake, groceries and many restaurants. I love the vintage brick in the bedroom. The staff is wonderful and very welcoming.”

“Good quality and service is great. Apartment is alright but truly the amenities is what makes the difference in addition to the social events. Missing some equipment in the fitness center but overall everything is great.”

“The management has been fairly responsive and friendly, though some noise and cleanliness issues took some time to resolve. Overall, the finishes and overall condition of the space are solid, and the appliances work well.”

“Reside is a great management company. Their properties are well kept and everyone is very helpful. The amenities are great as well. They take great care in renovating their properties. I am glad I chose to live in a Reaide property.”

“Great community! Love the seperate bathrooms, in-unit washer/dryer, hardwood floors throughout, and private balcony. Plus, it's pet friendly (cats and dogs)! Additionally, they have a fitness center, covered parking, and a great rooftop.”

“Awesome location, transit connectivity, great response to maintenance tickets. Responsive staff. Awesome location, transit connectivity, great response to maintenance tickets. Responsive staff. Awesome location, transit connectivity, great response to maintenance tickets. Responsive staff. Awesome location, transit connectivity, great response to maintenance tickets. Responsive staff.”

“It's a great community with nice apartments (good appliances, layout, clean, etc.). Staff is helpful, building feels safe, never had any bad experiences or interactions here. Will definitely renew my lease.”

“This community is great. The concierge staff are also very friendly and willing to help or answer a question. The online portal is so convenient for paying rent and submitting a service request. All of my requests have been handled in under 24 hours and most within the first hour or two.”

“I love the Reside community! This is the only property management company that I plan on living with in Chicago. The only reason I would ever leave any Reside apartment is because I'm moving to another state. The apartments are fantastic and the service is great! If I've ever had an issue it doesn't take long to be resolved. Also, the different events that you put on are great! I only wish that I had time to attend more like the cooking class.”

“Awesome community. The gym, rooftop, party room, lobby, stairwells, etc. are in great condition and constantly clean. The apartments are updated and I rarely have any maintenance issues. Easy to pay rent via online portal. Only complaint is we can hear our neighbors above/below us in the flats. Otherwise, definitely recommend renting through Reside!”

“We moved into the Flats on a sublease with the option to renew. Our renewal rate was a 53% increase over the original lease rate and we were unable to sign a 12 month lease because management wanted all leases to be up on May 1. Because we had just moved and were able to afford it, we decided to renew despite being shocked by the increase. There seems to be some confusion with package delivery as Flats utilize the front desk next door at the Belmont for packages, but some carriers are not aware of the arrangement and management refuses to put signs up indicating that packages should be delivered to the concierge for "aesthetic" reasons, so many times packages are left in limbo in the carrier's truck or wedged between the windows and bars outside or just plain lost. All it would take is for management to put up a sign.”

“Great community, beautiful apartments. The concierge staff is very friendly and very helpful. The gym is beautiful and bright so it is nice to go up there and get a workout in. Also the sun deck is awesome!!”

“Originally moved here under a sublease and we decided to renew the lease after only a few weeks of living here. Beautiful facilities and everything that we need and want in a rental unit, plus more. Very happy to call the Belmont Flats our home.”

“I love living here. The management is great and responsive, the buildings are well-maintained, modern, and clean, and the floorplan and amenities in my apartment are the best I've seen. Major bonus points for the washer-dryer in-unit!”

“Very welcoming, clean, modern. The rent payment system is difficult and clunky - probably my least favorite part of living here. The free internet is also sparse, but otherwise I love the space and the apartment. The rooftop is my favorite!”

“The apartment and community are beautiful and I wish I moved in here earlier. I feel that the staff really cares about the quality of my experience. The roof top patio at the Belmont is amazing and I love the exercise room.”

“Everything is great about the community except for parking and rent. The parking lot layout makes it difficult to park and load/unloaf. The rent is extremely high for the value of the area and apartment.”

“I lived here for two years, from 2008-2010. It was OK. Love the layout, HUGE for a one-bedroom. Location is perfect- express buses right at the corner and the Belmont el stop pretty close by. Tons of bars, shops, and restaurants. But I moved in right before the economy crashed in 2008, and got locked into a horribly overpriced rent. I would've stayed if the landlord had brought the rent price down to a more realistic range for what apartments are going for right now. I saw the apartment ended up going for $135/month less than what I was paying, so I don't see why they couldn't have lowered it for someone who had been a good tenant for two years. Its also extremely outdated. No dishwashers or garbage disposals or central A/C. Gas-forced heat, but that's expected in the city. It did break at least three times that I recall while living there, and each time I had to go a day or two without heat in the middle of the winter. Hot water was always constantly breaking and I had to shower at the gym. If anyone in the building flushes while you're showering, you'll be subject to scalding hot water for about 5 minutes. Maintenance and management always tried to be polite and helpful, but there's only so much they can do without actually investing money to improve anything. You can't plug very many things in without blowing a fuse. For example, the space heater I bought to use whenever the heat would inevitably break didn't work because the fuse would blow within five minutes of turning it on. What I hated was to get to the laundry room/storage area/fuse box, you had to go outside and down the back steps to get to the basement. Imagine your heat breaking, plugging in the space heater you bought and blowing the fuse, and needing to run outside on a freezing January night to reset it. Not fun. Also can't do laundry in inclement weather because it will all get ruined when you try to carry the basket back inside. Basically, you're paying for the size and location, NOT the amenities. One more thing- three times I got rent demand notices stuffed under my door even though I never paid my rent a second late. Imagine having some people over and getting to your place and they see a rent demand notice on the door- kind of embarrassing. Also terrifying when you try to figure out why the money is gone from your bank account but they're saying they haven't received it and you better pay within 5 days. Kind of annoying, you'd think they could get their act together a little. Every time I spoke with the management they tried to be helpful. The first time I put in a maintenance request nothing was fixed after two weeks so I called management directly to complain, and since then I haven't had a problem. Limited parking is available for about $200/month, but otherwise street parking is impossible, especially during summer. Never had a problem with noisy neighbors, but could definitely hear everything the people above me did- luckily they didn't seem to be home the same times as me very often. Safe neighborhood but going out back to the laundry room or the walkways from the back to the front of the building can be scary at night.”