All 6 tenant reviews.

“I would not bother. It's basically an entire building of lipstick on a pig, inoperable elevators, nonstop staff turnover, and a condemned parking garage. The only perk is the pool and rooftop. They added washer/dryers to the units that the old building is simply not equipped to handle with their plumbing, so the units flood nonstop. (Really, floods are so common that when the elevator doors open and you see the fans in the hallway or the carpet ripped up, you just know.) The washer/dryer units are also the two in one European model: they take 4 hours and leave your clothes smelling burnt. You will just end up using the common laundry room despite paying more in rent for your inoperable laundry machine. When your apartment floods, it is also your fault and you will get no credits for damage or anything that goes wrong, including if you are without hot water for 12 days. I recall asking the property manager what I was supposed to do, she said, "Well, take a sponge bath." In terms of safety, no. There is no door staff and anyone can access the building with ease. In 2021, there was literally a shooting on the 18th floor: a disgruntled boyfriend had gotten in and shot at the door of his girlfriend. The action does not stop once you move out, though. When I moved out, my ledger was clear, I had a $0 balance print out. Six months later I got a bill from collections saying I owe $270 in backdated utilities and the new staff can't seem to explain this other than, sorry we've changed systems and you owe this. This is how they play there. *edit I'm not sure how this review has 2 stars, I would give it zero if I could*”

“Nancy Spira and Mary Watkins define and redefine excellence. I admire their abilities in bringing together a unique team to serve the residents of 2 East Oak. Thank you for your dedication and hard work. Peak Properties should be thrilled to have these top-class property managers on their team. Thank you BerkF”

“Wow, such a mistake moving into this building, highly recommend avoiding! The whole building is just slapping pretty Band-Aids on an older building, looks fairly nice from far away but the closer you get the more you can see the cheap fixes, work, and materials placed into the building. Crappy paint jobs, spaces in the laminate, cut wrong trim, the bare minimum to make it look moderately nice from afar. The street parking is on Belevue and terrible, good luck getting a spot after 5 pm or weekends since people illegally park in the zoned parking... The mail package room is a complete mess all the time because the building was too cheap to stick w a package delivery system, huge boxes sometime take up the lobby bc the package room is so small an cramped already. Management is mediocre, had a leak in my unit which went under the laminate, they stuck a dehumidifier there for a week after the pipe fix then it was gone, no check in or anything on how the floors were after the water. DO NOT even get me started on the elevators! Been here almost a year and they have been worked on the ENTIRE time since I moved in. Like how long does it take to fix, often NONE of them will be working or just one. Only redeeming quality is the closeness to Lincoln Park and Lakeshore (Gold Coast isn't too great if you're looking for a moderately quite evening or weekend of sleep, always noisy). The lounge and rooftop can be nice too. However, I can get the same thing, better neighborhood and building for the same price...”

“I have lived at this apartment for under 2 months and am already trying to find ways to break my lease due to how much of an awful experience it has been living here. My unit is an average of 82 degrees a day. The building does not have AC between the months of September - May - no central air and no window air. In the middle of the winter, my apartment is anywhere between 75-80 with all the windows open and blinds down to keep the sunlight heat out. Now in April many days my unit is 85-90. It is completely unacceptable, and the management company has completely disregarded all of my requests, and the rest of the tenants in the building requests to resolve this. Because my windows have to be open all day and all night, its incredibly loud with the downtown street construction and traffic. My apartment is also dark all the time having to keep the windows down, and defeats the purpose of paying obscene prices for a downtown high rise. The location is the only good thing about this apartment, but I would never recommend this to anyone what so ever.”

“Have lived in 4 different neighborhoods and 5 different apartment buildings/management companies in Chicago. This is by far the worst. Peak Properties does not care about their tenants or their well-beings. There is only 1 working elevator for 39 floors... Fire violation? They got rid of the door men so it is much more available to strung out crazies in Chicago. On property management doesn't communicate with maintenance or ownership. They ENTERED MY UNIT WITHOUT MY PERMISSION. Enough said? It's an amazing location and it's a pity that this organization doesn't treat their tenants right.”

“If I could give Peak Properties management less than 1 star, I would. I've reached out to our property manager, Jessica Ruiz twice and have never received a response. The assistant property manager on the other hand is wonderful. I reached out to him because construction above my unit would start at 6AM some mornings and end just before 11PM LOL. I love waking up and going to bed to jackhammer noises! If you do too, you should consider moving in to 2 E Oak. I've lived in this building for 2 years and I am counting down the seconds until I can move out. I'm dreading that move though because currently, there is ONE elevator for roughly 310 tenants. All of the amenities are on the 39th floor which includes the washers & dryers. Guess who tries to do their laundry at 6AM? On a Saturday morning, I woke up at 6AM to do laundry because what other choice do I have? My plan to do laundry while everyone else was asleep was ruined when I realized that the building scheduled an 8AM move out. Management does not notify any of the tenants of move-outs WHEN THERE IS ONE WORKING ELEVATOR or which units are under construction and when that construction is expected to end. If I knew there would be jackhammering in the unit above me for 2 weeks, I could have went to my office to avoid all of the rescheduled meetings and apologies to my co-workers during any of the calls I took during that time. I know that they are converting the units in to sub-par apartments to rent. I understand that they are spending around a million dollars to fix the elevators but if management just communicated what was going on so that the tenants could try to live their lives as normally as possible it would be appreciated. I can't describe how many times I had to stay in my apartment because IT IS A GAMBLE EVERY TIME I LEAVE MY UNIT.”