Tenant Reviews for 445 E OHIO ST

Ive lived at Lake Shore Plaza for 2 years and have loved it. Great care is taken to make sure that all common areas are clean, and maintenance is super responsive. The front desk staff is amazing as well, I feel very safe and cared for! I have outgrown my current unit, but instead of moving out of LSP I am moving into a larger unit within the building since ive had such a great experience. It is clear that management cares about investing in our building, since I’ve been here they have updated the laundry room, updated the package receiving process to use Amazon boxes, and have a ton of common area updates coming next month. Looking forward to more years to come!

The living conditions in Lakeshore Plaza have become intolerable. The building has been progressively occupied by shady people who create tremendous problems. The common spaces smell of weed all day. The smell of cigars (at best) or weed gets in my apartment daily and makes it very uncomfortable. I feel dizzy, and I want to puke. The pictures are characteristics of the situation and the complete lack of enforcement of any rules. The neighbors are violent and noisy. They often play loud music at midnight and on random weekdays. The first time I reported this to the building, the staff refused to knock on their door, so I had to do it myself. The person who opened the door was highly intoxicated and dangerous. Since then, I have called the police ~10 times (in less than eight months) to report either loud music or domestic violence. In addition, I heard people fighting in apartments around me and someone suffering from someone else's beating. This is utterly disturbing.. The management does not care. Occasionally they send emails about smoking and loud music, but this has not made a difference. When you call them, they yell at you and threaten to terminate your lease. Of course, they are responsible for the profile of people they have invited to this building, making LakeShore Plaza the black sheep of Streeterville. My advice to interested tenants is to look elsewhere until management changes and the profile of tenants improves.

I love my apartment—great views. My only complaint is the MAILROOM. There is just one man working there. I dont see how that is acceptable seeing that this is a high rise building. They need to bring him in help. Half the time I cant get my deliveries on time (that i pay express shipping for) because they mail hasnt been sorted yet..even when it arrived 12 hrs before I came to pick it up. Its not his fault as im sure he has a lot of mail to sort...but MANAGEMENT NEEDS GO HIRE SOMEONE ELSE TO HELP BACK THERE. theres always long wait lines as well. Super frustrating

This building has the most ruddiest management office for any building that I have ever lived at. They do not address your issues or attempt to assist you. The residents do not adhere to any rules in the building. Management is inexperienced to deal with customers and speak to them in excessive abusive tones. I would never move here.

Simona, one of the leasing managers, has made my experience here terrible. She is not only incompetent and caused us headache with anything lease-related, but also would lie straight in your face to keep her job. 1) She wrongfully sent a direct email to me and my roommate with a lease cancellation contract including our names and apartment number, as well as the move out date and a $4,300 lease cancellation fee. When I confronted her because we never communicated anything about cancelling our lease, she claimed she already apologized even though she never sent the email and blamed it on us for reading her emails "too personally." 2) As our annual contract is up, she sent us an email saying our renewal rent would only have a 3% increase. However, when I was almost done signing the new contract she sent over, she said my new renewal rate went up to 14% (few thousand dollars difference), and that the 3% was just a generic mass email sent to all everyone to remind them of lease renewal. What a massive bait and switch! I'd be more understanding if she's acts even a tidbit accountable toward her mistakes/false communications which has caused us tons of stress and thousands of dollars on rent. However, what frustrates me the most is that not only is she unapologetic, but also blames us for every mistake she ever makes, which is utterly immature and unprofessional. I might as well say: Simona, this is just a generic review, not to be taken too personally!

Do not live here. The management company has awful customer service. The building is falling apart, the elevators often don't work, all of them amenities like the pool and fitness center break all the time and they do not fix it. Work orders take 10 days or more to complete if you get them completed at all. The ceilings have bulges and the halls and stairwells smell of cigarette smoke. Management sends emails asking people to stop smoking in the halls because it smells that bad. If I can save you from living here, I will be happy to have helped!

Reprehensible living experience at this time due to COCKROACHES crawling into my unit from filthy neighboring units. I can not use the kitchen for fear of what is crawling inside of it. All the pesticides and various sprays have made the air quality poor. There are too many issues to name here. Will leave it at this: I have children. This has taken a massive toll on our quality of life.

This place is a hub for smoke. My apartment smells of weed all the time. The management is not taking any action, in fact they suggested me to break the lease rather than finding a solution. The management is poor. Their service is very poor. I would not recommend anyone in this building.

My motive for reviewing is to address some belittling comments less enlightened reviewers made about lower income neighbors in subsidized units. My comments are at end of this review. My infant son and I lived in a 2 bedroom corner unit when it first opened in 1986. My experience was Very positive. I *think* the doorman's name was Leroy who may still be there. I saw the name in a review and it struck a memory bell. If so he'd be near retirement. The doorman was so kind, friendly, and helpful I took a photo of him before I moved (which I still have). I LOVED the location- so much within walking distance. I walked to Treasure Island for groceries, Olive Park for my son to play in the grass, and ran to North Western Memorial Hospital's E.R. when my son had an accident. The L was easy access and my car was kept safely in the parking structure. The library (and my librarian friend) was in the nearby Wrigley Building and Giordano's was only minutes away. I left Chicago and Lake Shore Plaza to attend graduate school out of state. Some reviewers criticize the tenant selection process and compare the appearance of some neighbors to that of the homeless. Shame on you. Some of your neighbors live in HUD subsidized units, an arrangement which helped finance your building. Those tenants have incomes near or below the poverty line. Some of them might struggle with mental illness or be a war veteran who had been homeless. Without these tenants you think beneath yourself your apartment would not be available to you.

I love this place , we are living in this building since 2017 and everything here is so perfect. The staff , the management , doormen (Leroy) are so welcoming and nice .. Most of the time i interact with Simona Tomuletiu , Assistant community manager for all types of issues. She has been awesome person always . she listens to the issues and try to resolve them as quickly as she can. She finds time to talk to the residents and listen to their problem inspite of having busy schedule. She makes sure that every resident is living happily in the building. She replies to all emails instantly and answer all phone calls. She makes sure not even a single issue goes unaddressed. I really appreciate her for the incredible hard work and effort she is doing. This place is close to beaches , restaurants , Grocery stores ,shopping malls , Hospitals . I highly recommend this place to everyone.