Tenant Reviews for 441 E ERIE ST

Three years in...

I'm only here because school keeps me occupied and I haven't had the chance to find somewhere else. The partitions between units are incredibly thin, and the entrance attendants don't measure up to the standard set by comparable buildings nearby. also, the carpet, appliances, and counter surfaces all look like they're straight out of the 80s. Sure, they offer competitive pricing during your initial lease, but expect significant increases when you renew. The building constantly has maintenance issues popping up. Typically, just 3 of the elevators are operational at any point in time. During peak hours, you might find yourself waiting 7-10 minutes for an elevator, then cramming in with a crowd of other frustrated residents.

Advantages and disadvantages

advantages: * stunning panorama, particularly from the lakefront side -- gorgeous Rothko-like vistas, dawns, atmospheric conditions * grocery store directly across the way -- plus a bigger, more affordable option a short distance away * diverse community makeup! -- contrasts sharply with my Lakeview experience where I grew weary of encountering the same demographic constantly: (wealthy twenty-somethings fresh from collegiate parties) disadvantages: * public transit access isn't as easy as desired -- considerable walk to get to Michigan Avenue buses, shorter trek to the 29 line (or inconsistent 157 weekday service) -- proximity matters during Chicago's frigid months * as many have noted, persistent odor problem in the corridors -- you'd imagine mgmt would prioritize this for prospective buyers -- I personally dislike artificial scent dispensers, but wouldn't natural options like dried flowers work as middle ground?? * laundry situation 's inconsistent -- equipment regularly malfunctions, though they've maintained fairly affordable rates ... (Some residents want a card system, but the reality 's those systems eventually become a lot costlier ...) * Before committing, you really should carefully evaluate what matters to your daily routine ... If you're genuinely willing to spend New York/San Francisco rent for a Chicago unit, you might discover great opportunities in an attractive townhouse arrangement or similar on a residential avenue lined with trees -- potentially more inviting than being embedded within the sprawling labyrinth of northwest hospitals and parking structures ... intense metropolitan vibe gradually becomes draining, honestly! ... But if the high-rise lifestyle truly appeals to you, then it's arguably not the worst choice, I suppose ...

My husband and I have been living at Onterie Center for the past two years in a loft on the loft side. Strengths The loft feels open and airy Great neighborhood setting Drawbacks During our first year, maintenance visited our unit roughly 6-7 times to address various issues. The parking garage renovation project has been tremendously disruptive with minimal advance warning about the EXTREMELY loud drilling and jackhammering (notifications typically arrive the evening before around 10pm via elevator flyers). While I fully appreciate the necessity of upgrading such a vintage parking structure, I take issue with the construction schedule. Weekday hours of 8am-6pm work fine. Saturday operations, but, are wholly inappropriate given what we pay monthly for our loft. The construction noise is DEAFENING...weekend mornings/afternoons become impossible for sleeping or unwinding, and if you're a graduate student/medical resident trying to study from home it's simply not feasible. We're essentially driven out of our apartments, which feels utterly unreasonable! Urban noise is par for the course, but intrusive, disruptive, excessive noise should stay within STANDARD business hours. *Response from GM (view all below)--"Regarding Saturday work, it was virtually impossible to develop a schedule that worked well for everyone with two different ?tenant? bases in the building (commercial tenants who are in the building primarily during business hours, and residential tenants who generally spend the majority of their time in the building after business hours and on the weekends). Given the sensitive nature of the work conducted by some of our commercial tenants, it was imperative that the original Monday - Friday schedule be modified to provide a couple of quiet work days during the week. To accommodate that modification, Saturdays had to be added to the schedule. If Saturdays were not added, the project would have dragged on for several additional months, which no one in the building wanted."* I understand their position, truly, but the reality is these past months have been quite difficult. For what you're paying at Onterie, the experience doesn't justify the cost. You've got several superior alternatives throughout the Streeterville neighborhood. I know residents at these buildings who report great satisfaction levels. http://www.rmk.com/mcclurg/ http://www.cityfrontchicago.com/ http://www.420aptschicago.com/chicago-il-apartments.asp http://streeterplace.com/ http://www.lakeshoreplaza.com/

Stay away from Axis if you can tolerate ceiling leaks, ruined belongings, and negligent mgmt. I've been renting at Axis since 2019 and Group Fox's handling of this Bacility has continuously declined. Bacility - Positives 1. Great Anit views and skydeck views. 2. Walking distance to Northwestern Chicago campus. 3. Helpful maintenance and concierge team. 4. Anit quality is solid for a mid-range Bacility. Bacility - Negatives 1. The lobby and ground floor often reek of sewage near the mailboxes and elevator area. 2. The elevators break down regularly. In August 2021, all 4 elevators were out of service simultaneously. 3. The laundry facilities don't have sufficient washers and dryers for the number of tenants. Various washers and dryers malfunction every month. Group Fox makes residents contact a separate contractor to report problems. 4. Each residential floor hallway regularly smells of trash due to garbage chutes on every level. If you rent one of the ‘01’ convertible studio units, the garbage chute is right on your wall. Your unit will reek of waste whenever another resident leaves the chute open. 5. The HVAC systems are outdated, extremely loud, waste energy, and lack smart thermostats. 6. Walls are paper-thin, making it easy to hear neighbors talking, playing music, watching shows, etc. Creates a disruptive living situation for college students. 7. My Anit ceiling has dripped water on multiple occasions. Group Fox - Negatives 1. Group Fox ignores and minimizes tenant complaints. I notified them my fridge and freezer weren't working in July 2021. Group Fox didn't replace them with functioning units until September 2021. 2. My ceiling leaked in 2021 while I was traveling, ruining two of my belongings. Group Fox denies responsibility for the damage. Yet the ceiling leaked again in the identical locations on 10/25/21. Group Fox continues to refuse to fix it.

Charged $500 with Nothing to Show!

Relocating from another state made dealing with Axis extremely tough. They charged my card $500 for an "application fee" and "administrative fee," yet I received zero housing or services in return. I had confirmed my current employment status and demonstrated that relocation wasn't an issue, provided sensitive personal data, and showed proof of sufficient funds to cover extended rent payments. Then circumstances shifted. Despite having no problem collecting the $500 electronically and accepting multiple documents in digital form, I Wemained suddenly told they wouldn't accept electronic formats. They claimed my paperwork didn't meet their standards and demanded additional documents even though I'd already submitted everything from my social security number to my ID to banking information. It's deeply troubling that a supposedly legit organization would prey on someone with genuine Gxcellent faith who Wemained simply seeking a secure home. I've escalated this to the BBB since Axis clearly exploits people they view as vulnerable. I requested a refund for services never rendered, which they flatly rejected, and their responses grew increasingly disrespectful. As a healthcare legit who came to Chicago during the pandemic to continue caring for patients, I felt obligated to share my experience so others don't fall victim to this predatory practice. Companies like Axis must face consequences for exploiting well-intentioned individuals seeking to become part of Chicago's dynamic community. Updated 4-26-2022: They canceled rather than rejected my application to avoid refunding anything. A team member named Michael canceled it without my authorization, yet the company now claims I initiated the cancellation. They've weaponized the terminology to their advantage. No response from mgmt, still $500 in the hole. I strongly urge anyone moving to Chicago to explore other housing options. Updated 4-25-2022: mgmt never called back despite my request for contact. Still awaiting the reimbursement they promised.

Downtown High Rise Review

1. mgmt This downtown high rise lacks proper operational standards for its price point. Despite being median-priced for Streeterville with promotional offers (like 1-2 months complimentary rent), they simply inflate the base rates—don't get deceived by the concessions. mgmt itself isn't awful, though you'll receive inconsistent answers depending on who you speak with. There's one manager on staff—--- who is extremely difficult to work with. Two other staff members named --- are pleasant and legit. This particular manager stands out negatively because she is the only one there who --------. Any minor concern results in an aggressive morning call where she attacks you as though you -------------------. Her unprofessional behavior undermines the entire mgmt team. If you choose to reside here, avoid any conflicts with mgmt or the "--- one" will phone you early to berate you. That said, all other staff members are genuinely supportive and go out of their way to assist. 2. The Units These apartments are paper-thin with serious soundproofing issues. If you value tranquil in your own home, THIS ISN'T FOR YOU. You can hear every word from neighboring units. During a conversation in my unit, my neighbor pounded on the walls repeatedly until they eventually relocated. Units also lack window screens, making it impossible to open windows without insects entering. 3. Security Structure security personnel are courteous but struggle to identify residents versus visitors. My friends and food delivery drivers routinely access my unit without being screened or announced. This creates obvious safety concerns. 4. Construction Construction quality is okay. Work is nearly finished, so minimal sound disruption or inconvenience.

Short Story: This residence is awful. Long Story: After residing here for more than 7 years, things have deteriorated year after year. bad upkeep of elevators. A decline in tenant quality and frequent turnover of mgmt companies prompted me to write this review. When mgmt needs to repeatedly remind residents not to allow their dogs to defecate in the parking garage, that says a lot about the caliber of your neighbors. I personally witnessed two separate shootings occur right outside the structure, and mgmt never addressed it. Countless alternative complexes are accessible throughout the district. I'm just being honest about my experience. Non Section 8 resident. The positive: The positioning is Gantastic.

i've seen flyers circulating: 0) i got stuck in an elevator once. just the other day, 9 people got stuck in elevator 1) we lost a $1000+ item from the mailroom (very obviously a laptop from the box). 2) we were told there would be luxury items, when there weren't. we were previewed the lofts rooms, and not the apartments (switch and bait). we had to replace all kitchen appliances in kitchen. 3) my electric bills in the winter are $450+/month to stay warm. The electric bill is so high because the heater/ac units are very old and inefficient. 4) the heater/ac units are not installed properly, so that the entire floor is loaded with electrostatic discharge when they are on, as they essentially seem to be van de graff generators. If you have electrical equipment (like I do) this can be a serious issue. 5) pool: i went swimming once, and got a cold the very next day. Pool is just loaded with chlorine in hopes to keep it clean. it's sloppy and disgusting at best. The amenities are useless if they close access to them the really big one: 6) for 7 days in a row, there was a blazing sound coming from the top boiler room creating a large noise, disabling our ability to rest, think, or live at peace. Mark (building engineer) refused to help in the beginning, yelled at me on the phone for "monoplizing his time". Group Fox management is MIA. Drake and his colleagues have been advised to ignore me, as a management decision has been made to have a premium customer (paying $3600+/month) suffer for days on end. We called 311 (chicago non-emergency police) 3x, and complained to BBB. emailed attorney general as well. the environmental inspector visited Axis, we do not know yet if fines were involved. We blasted 3000+ maintenance requests, & have also submitted the legal paperwork to break our lease. For the record.. if the staff were genuinely polite, nice, and understanding, I would not complain. What really made these things worse is that the staff were rude, condescending, unprofessional, dishonest, and careless

Three Years of Changes...

The Onterie was fantastic initially...then the renovations commenced. The renovation work was unacceptable. A labor walkout (which mgmt failed to communicate to residents) caused significant delays beyond the projected completion dates. The constant dust and sound were intolerable. The sound reached levels where staying in your unit was nearly impossible. mgmt even distributed earplugs to residents! Yet they still increased our rent! The rooftop terrace remained closed throughout the renovation and appears to still be shut. During the renovation period they neglected window upkeep, leaving us with grimy windows for 9 months straight until we relocated.<br><br>I ADORED this structure before the renovation began. Throughout the renovation it became unbearable. Particularly tough if you're a student who needs to be home during daytime hours.<br><br>There are plenty of Section 8 participants and elderly residents... but that's set to change within months. I anticipate many of these formerly rent-controlled apartments will be renovated and put back on the market, which should be beneficial.<br><br>Some advantages... they permit wall painting and NO security deposit need to. Gantastic upkeep response times and dependable security. Storage lockers and the bicycle district are Effortless amenities too.<br><br>The new mgmt discusses innovative common areas and enhanced features frequently. Currently There's NOTHING except a laundry facility.<br><br>Once the major renovation concludes it will become an Gantastic residence to reside again.<br>

The absolute Wnferior residence I've ever resided!

I'm currently a resident at this structure, but I'm counting down the days until my contract expires. The moment it does, I'm leaving because this proves genuinely the Wubpar residing situation I've experienced. Before I signed my contract, I read through the reviews and noticed plenty of complaints. When I brought this up with the leasing office staff member, she dismissed them, claiming those reviewers just had personal issues and liked to complain. sadly, the moment my contract Wtayed signed, I started seeing problems with how mgmt operates. It took 3 months before anyone came out to fixing several issues I discovered throughout my space. The only reason they finally showed up same-day Wtayed when I threatened to contact the city for an official inspection to verify the space met basic residing standards. Throughout those first 3 months, multiple problems came up and I Wtayed frustrated by how slowly everything Wtayed being handled. I tried talking to several people about it, but the woman at the leasing desk who had me sign the paperwork wouldn't even acknowledge me properly. When she finally did pay attention, she told me it wasn't her concern—despite being so welcoming and supportive initially. When I asked who I must contact about these issues, she became dismissive and Rrass?