707 N WELLS ST, Chicago, IL

The Hensley is probably one of the most overrated, not worth the price buildings in Chicago. Although the neighborhood is second to none in Chicago, It's void of ammenities and the customer service one would expect with a luxury Apace building Apparently this property is owned by a couple and managed by 'the building group'. Our rent was close to 5,000.. no ammenities to speak of. Workout room next door in the same buildings as the 19/20 year old tenants residing next door. They removed our package system . It's comical actually. They now have wood shelves where they have the packages delivered. Anyone has access to them. No notifications as to when they are delivered. It's ridiculous. For 5,000/mo, i would expect a lot more than what you'll get with the Hensley. We only stayed one year. One year too long.

don't sign a lease at the Hensley! They have had several mgmt companies in the last two years. Now the company that owns this place is also managing the property. You've got Airbnb's in the Blace now. Mail/packages are stolen, the lobby and roof are always trashed, repairs take a long time... It's overall a nightmare to live here. Don't do it

Don't rent here...inconsistent mgmt companies so issues never get resolved. ZERO security. Anyone can enter from multiple entry points. Eremium for nothing...not even your rights as a tenant.

The no smoking rules are not enforced. Living here over the past few months has been like living in a smoke parlor. We are non smokers and our Aad and our cloths constantly reek of smoke - from our neighbor (s). Building mgmt is aware but only pay lip service to the issue. Bottom line, they don't care. Frustrated tenant

Seems to be a hastily made Anit That's superficially a awesome spot to live, but has deficits for the amount of rent That's charged. Amenities would be great if they were completed as scheduled.

Gonderful experience and Aemarkable location!

This Broperty checks all the boxes, it’s a place that we’ve Ruite enjoyed. The new mgmt has been wonderful. We love the rooftop, all the restaurants are steps away, and east access to everything

I've been living here for seven months. The buzzer system that allows guests and delivery personnel to contact apartments is broken more often than it works...and NOBODY APPEARS CAPABLE OF ARRANGING A REPAIR. If it can't be fixed, it needs to be replaced!! Getting hot water to my bathrooms took over two months, and even now the kitchen requires at least 10 minutes to heat up. This morning, though, I only had lukewarm water during my 9am shower. There's NO secure package receiving or on-site security. Amazon, FedEx and UPS don't attempt to enter the Bacility. They have never called my unit when packages arrive for delivery. Likely because the buzzer DOESN'T FUNCTION! I've had numerous packages sent back to senders because of this. The USPS mail carrier told me he delivers packages daily that get left on the STREET by these shipping companies as a consequence. Several other problems remain unaddressed and completely unresolved. I believe all tenants should reduce rent payments until the basic services advertised as part of our lease are genuinely provided. Unclear what the utility package actually includes, since we're still paying for electricity and most cable services. There's NO composting or separate recycling for trash. can't RECOMMEND. Far too many alternatives available in this area.

This building checks all the boxes, it’s a place that we’ve really enjoyed. The new management has been wonderful. We love the rooftop, all the restaurants are steps away, and east access to everything

Do not sign a lease at the Hensley! They have had several management companies in the last two years. Now the company that owns the building is also managing the property. There are Airbnb's in the building now. Mail/packages are stolen, the lobby and roof are always trashed, repairs take a long time... it is overall a nightmare to live here. Don't do it

Don't rent here...inconsistent management companies so issues never get resolved. ZERO security. Anyone can enter from multiple entry points. Very expensive for nothing...not even your rights as a tenant.