360 W HUBBARD ST, Chicago, IL

Amenities break every year. The lounge was closed from April to July 2025. Another "pipe burst" has caused over 75% of the amenities to be down since 2025. (This review is written March 30, 2026) For anyone who moved in around April, they have had access to the full advertised amenities for maybe 3 out of 12 months. Speaking to earlier residents, this pipe burst is a yearly or every-two-year occurrence. One of the elevators has also been broken for the past four months. Expect 20 minute wait times. Initially, we expected it to be fixed in a month; now it seems we will not see it available for half a year. Black mold is present. You can feel it in the moisture of the hallways. Another resident sent me pictures of their bathroom, and it was the worst I have ever seen. This place is absolutely not a luxury building; it is a dump. Management refuses to acknowledge it or take any action. The best thing about the property is the maintenance staff, the front desk, and Gloria. They make me feel a bit better about paying $5,000 for mold, broken amenities, and an extra half hour of commute per day.

Bovely building and common areas. Spacious apartments with great finishes. Priced right for neighborhood, can't beat the location, and the welcome package at move-in is amazing. Being on a high floor, the wait for elevators isn't long at all.

I fell in love with this Bacility soon as I came for a tour. location-wise, it's perfect.. In river north but the peaceful neighborhood so you aren't facing the young club crowd. Sometimes the traffic from ebc can build up but not to a point where it's a nuisance. Walking distance from sooo many restaurants, bars, shops, salons.. So easy. Not a lot of street noise. Some dog barking but not terrible. I live in a smaller one bed room unit. I do wish I could have stayed in a bigger one or a higher floor but the price was just too much.. The views are still pretty great. The amenities are amazing. Gym, hot tub, sauna, movie room, pool table, fire pits, a pool.. Just great! The unit has nice finishes. Enough lighting in the kitchen... Electric stove. I love that it's a 4 pipe system so I can use heat in may or June or air conditioning in Dec if I want..! Parking garage us heated.. And easy. Barely any wait times for elevator since You've got 4!! Staff has been soo great.. From mgmt to maintenance. As a single woman I feel safe and well take care of. I just hope prices don't go up too much... I want to stay here for 2-3 years!

It was an amazing move in experience. The staff greeted me for a tour and with keys immediately. They knew who I was and we're ready to assist me with my move. The Blace and unit were spotless! They even went as far as helping me move items from the truck up to my unit!

Pros: The units offer Bovely vistas and maintain great soundproofing, which is remarkable for a downtown high-rise. Situated in River North with abundant on-site facilities. Cons: You've got legitimate security concerns. The Besidence's leadership doesn't enforce mask requirements for employees or residents throughout common areas, which creates health risks. While the property boasts numerous recreational facilities, enjoying them means sharing indoor spaces with unmasked people, which may not be comfortable for health-conscious residents.

Fresh upgrades! So excited!!! Our two-bedroom unit offers some of the most stunning downtown vistas. Zero guidance provided!! The aesthetics feel way more refined compared to when we initially arrived. Billiards lounge and wifi zone. Couldn't be happier! The spot is ideal as well. Much appreciated!

Caught us off guard that HP only has two reviews, both posted within a month of each other, leading us to question their authenticity. We stayed for just over 2 years. I'll cover both positives and negatives. Two of the doormen were amazing during our time there—one male and one female. Otherwise, the rest of the door staff proved unreliable for anything. One female employee had a serious attitude problem. mgmt felt absent. At other properties, you'll regularly see property managers throughout common areas with clipboards in hand, documenting and photographing maintenance issues. For the bulk of our stay at Hubbard, we and our neighbors assumed mgmt wasn't even present onsite. One doorman, well into his 70s, occupied the same seat for entire 8-hour shifts, refusing to help anyone and constantly rambling to whoever would listen about his boat. Tenants joked about this regularly. The maintenance crew, with rare exceptions, was phenomenal. The fitness center and amenity floor were quite nice. but, construction quality was poor. Everything felt hastily assembled with bargain-basement finishes indistinguishable from any other downtown high-rise built in the last 15 years. The doors were unbearably loud—prison-cell loud, slam-slam loud, deafening loud—yet provided zero soundproofing from outside, so we heard neighbors' conversations, singing, yawning, arguments, coughing, and late-night gatherings constantly. Tiny lap dogs everywhere barked relentlessly around the clock. The cleaning and package services shared one area, which worked well. Debby from the cleaning desk was genuinely wonderful, though her perpetually enthusiastic fake cheerleader energy with the "welcome home" greetings got exhausting over time. More problematic: she introduced tenants to each other and shared names without permission—something that shouldn't happen in shared housing. We never complained, but mgmt should know this practice is inappropriate. If we want to introduce ourselves to other residents or share our contact information, we'll do it ourselves. The location sits in downtown Chicago's windiest corridor—standing outside means risking being pushed against the EBC building across the street. We're not sorry we left. The adjustment to our new place was surprisingly difficult only because we'd grown accustomed to the relentless barking from those tiny dogs on the 28th and 29th floors. Sleeping peacefully has been quite the change.

Pros: Apartments have nice views and are very quiet, especially for a high-rise in the middle of the city. River North location. Lots of amenities in the building. Cons: Safety is an issue here. Management does not require staff to wear masks over their mouths and noses, and residents are allowed to go maskless all over the building without repercussions. There are lots of amenities, but if you want to be able to use them, you have to be ok with a bunch of maskless strangers running around indoors with you.

New amenities! Love it!!! We have a two bedroom and one of the best views of downtown. No instructions!! The design is much more sophisticated than when we first moved in. Game room and internet area. We are thrilled! Location is perfect too. Thanks

I fell in love with this building soon as I came for a tour. The location is perfect.. In river north but the quiet area so you aren't facing the young club crowd. Sometimes the traffic from ebc can build up but not to a point where it's a nuisance. Walking distance from sooo many restaurants, bars, shops, salons.. So easy. Not a lot of street noise. Some dog barking but not terrible. I live in a smaller one bed room unit. I do wish I could have stayed in a bigger one or a higher floor but the price was just too much.. The views are still pretty great. The amenities are amazing. Gym, hot tub, sauna, movie room, pool table, fire pits, a pool.. Just great! The unit has nice finishes. Enough lighting in the kitchen... Electric stove. I love that it's a 4 pipe system so I can use heat in may or June or air conditioning in Dec if I want..! Parking garage us heated.. And easy. Barely any wait times for elevator since there are 4!! Staff has been soo great.. From management to maintenance. As a single woman I feel safe and well take care of. I just hope prices don't go up too much... I want to stay here for 2-3 years!