Tenant Reviews for 1130 N DEARBORN ST

LOCATION, LOCATION, LOCATION...outstanding walkability with red line train, buses, bank, groceries, restaurants, bars literally a block away! Completely remodeled complex with modern updated units. Great common area with pool, patio, fire-pits, barbecue and nice lounge with TVs and fireplace. A very quiet complex with nice respectful neighbors. Super attentive maintenance staff. Management and office staff has progressive improved from OK two years ago to much friendlier, helpful attitude looking for ways to make the complex better and us residents happier. We are a retired couple with endless years of dealing with apt rentals....this one has been one of our better experiences!

I've lived at Elm Street Plaza for over a year and have had only positive experience. From the leasing office to the maintenance, everyone is professional, courteous and they get the job done! Very fortunate to have moved into this complex and looking forward to many mores years living here.

Elm Street Plaza is a fantastic place to live. Clean, recently renovated apartments. Front entryway and lobby area have been completely remodeled as well. Pool with grills in the courtyard are awesome during the summertime! Awesome staff and amenities!

This far, I've had a great experience in this building. Everything is kept clean and accessible. The location is great with everything needed within walking distance of a few blocks. Less than a 5 minute walk to everything from the L to grocery store to bars.

Excellent amenities and very clean community areas! The building was just remodeled, I moved int May 2019 and was the first person to live in a remodeled unit. Well worth it! Amazing views of Chicago skyline and with 5 minute walk of grocery shopping, lakeshore path, CTA red line and busses. Very happy I selected this building!

Very bad rent and living experience throughout and I'm so glad that I made up my mind to move out after 13-month stay. The rent price is just about the market price but should be lower given the out-dated amenities. The first thing to complain about is the elevator - super slow and constantly having one elevator out of work. Then the amenities are almost non-existable. Tiny little gym with a poor open for 3 months a year. One day there was some tiny little drizzles for half an hour, and the poor was shut down for a whole day. I have never ever in my life met any crew that can be tardier than those serving the building! The air conditioning and the heating system was super loud - you cannot run it while sleeping! The maintenance team did an extremely bad job in fixing the system. Also, they are not willing to offer any small help while requested - super bad attitude!! The entrance and lobby of the building were under renovation starting very early 2018, and the construction was still on-going when I left the building in August. No early notice of the renovation, and no any effective reimbursement for causing such inconvenience and even lower living standard! The mailroom has limited opening hours, and even during the normal open hours, you may find the door closed... The only good thing I can think about is the view in my studio is not bad, maybe because I lived on the high floor and nothing blocked my view. Strongly recommend not to choose this building, unless for a short-term transit period :(((

In July of 2017 I found a cockroach in the bathroom of my apartment at Elm Street Plaza. I am a very clean person. Have never had a cockroach in any residence my entire life. The Management responded to my complaint quickly, but unsatisfactorily and in an inconsiderate manner as if this is a normal thing for them. Very disappointed.

Living conditions are below average. I had missing packages. The fitness rooms sometimes gets up to the 90's with no way to make it colder. Same thing with the apartments. Sometimes it will be 80 outside but they haven't turned on the AC so I had my apartment in the 90's with full on heater (no matter if you turn it off). Kitchens are something from the 40's... And to make it worse, I had a staff called ------- call me an ------- because I wanted a new battery for the alarm (It didn't stop ringing for 4 hours, and I had been calling for over 3 hours... they kept saying he is coming right up... finally had to go down and buy one myself and install it...Maintenance came the following day with the battery...). Section 8 building which they don't tell you, but no issue there. Residents just expect a certain level of clarity on where they are living. Troy is fantastic, he definitely needs to be in charge of all maintenance. Door staff is very nice. High turn over in the management office but new manager ------ seems great. Because of all the personal experiences I had(many were just bad luck), I would not live here again.

I'll preface that I do not write reviews onIine. Being in the service industry I've learned that disgruntled people only leave bad reviews. I had a friend that was interested in moving to the city from the suburbs so I of course recommended the Gold Coast and Elm Street(for the resident referral) but she was concerned with the online reviews at first. Here is a POSITIVE review from an actual resident. I have been at Elm Street going on three years and must say that I have no complaints. I live in a two bedroom/two bath with a roommate on a high floor and GREAT VIEW! Although, I have changed roommates, I have been in the same apartment since the end of 2012 and I love it. Of course, there are advantages and disadvantages to anywhere you live, especially in a big city. However, for the Gold Coast, Elm Street has reasonable pricing-LARGE 2bed/2bath for around $2600, management is always responsive to any concerns that my roommate and I may have, maintenance is great and takes care of anything, even changing a light bulb for FREE. My boyfriend has to PAY each time he needs a light bulb changed. The laundry room was renovated last summer and is BRAND NEW. The fitness center just got renovated and it looks AWESOME and is MUCH bigger. Yes, the one before was kind of old but it still served its purpose. But this new one is definitely something to rave about! There are tenants that belong to the section 8 program, but they pay rent like everyone else, maybe less. They DO NOT live on lower floors as mentioned because I've seen an older guy I befriended on the elevator press the 33rd floor! I have not had any concerns regarding the safety and security of the building. I've seen ALL different types of people, races and ages talk to the doorman-who doesn't? I sometimes had a chat or two with one of the doorman that is no longer here, especially because they know everything that goes on. If i'm waiting for a cab then I will engage in a convo. I would definitely recommend Elm Street to anyone that wants to stay in the Gold Coast but does not want to pay three arms and five legs to live here. My girlfriend use to live across the street and moved over here into a studio because the elevators are much faster she says. Overall, I love the building!

This was my first apartment building chosen online before I moved to Chicago nine years ago. I was stunned to find out after I moved in that it is Section 8 CHA low-income housing on the lower floors. I had a one-bedroom on a higher floor. Old, drab, depressing building, with lots of --------- people hanging out in the lobby at the doorman desk and wanting to know everyone's business. Very slow elevators. Maintenance crew was great, I will say that much. I was a member of a fitness club a couple blocks away and never even bothered to look at their cramped "fitness room" which was filled with discarded junk and one old TV. Huge office turnover. Very strange and ------------------ tenants in the building, including a woman named --- who should have been in a ------------------. The worst package room I have ever had to deal with, closed on weekends and the old CHA tenant who "worked" there was never around when you would go downstairs to get a package. Delivered packages would be sitting in the hallway unattended for anyone to take. Terrific! This building is something out of 1950. Horrible laundry room with many machines not working and very crowded at times. I finally left and moved way up to a lovely new building and never looked back and never missed anything about that place. I felt like I was living in the ------ right there in the Gold Coast. It was creepy. Very happy when I moved out.