479 N HARLEM AVE, Oak Park, IL, 60301

We have been living in this nice community for the past 1 year and having great time. The mgmt team has been great! The property manager Erin Burrow goes out of the way to make sure the tenants are happy. Maintenance team's response time is Aemarkable! Nice location. We don't have any negative things to post. We just renewed the lease for another 12 months.

I just renewed my lease for 15 months. I like it here. I have a corner unit on the 12th floor with a partial view of downtown and a view north all the way to O'Hare. The floor-to-ceiling windows bring in lots of light, and it's nice watching the snow fall, the sunrise over Chicago, the lights of the city, the moon rising, etc. Unusual design features. It's a green building with high ceilings and a diagonal concrete support beam in my unit that gives it character. Appliances are stainless steel. I moved here from a house in the 'burbs, and it's quieter than I thought it would be. Even the furnace (separate controls in the living room and bedroom) and appliances are quiet. People are friendly or stay to themselves. location-wise, it's the best part. Oak Park is like a small town in the middle of Chicago. You can walk to everything including Metra and the Green Line. You're downtown in 15 minutes. It's awesome having Trader Joe's downstairs especially in the winter. I fill up my tank every other month and have saved a bundle on gas. Parking is around $75 in the covered city garage, but it's easy and a lot cheaper than the city. mgmt has always been nice and helpful to me. The services you get are great (dry cleaning pick up and delivery, package delivery, etc.). I'll probably leave the area next year, but this has been a awesome spot to live in the interim.

Let me start by noting that this is specifically a review of one of the four townhouses that Oak Park Place Apartments manages. I can't comment on the main building. We only rented one of these townhouses for 8 months (over $4,000/month in rent) and below is a list of the issues that we dealt with. I have rented in many places over the years and I had more interactions with maintenance and mgmt in this unit over 8 months then I believe I have had cumulatively between all of the other buildings I have lived in. 1. There were not working locks on either of the balconies. This they fixed promptly when notified. 2. The shower door in the primary bath was broken when we moved in. This was even noted in the walk through report that one of the office staff did prior to our move-in, but nothing was done until we reached out even though they clearly knew about it. When the maintenance guy came over he told us the fix was that we should just put towels down on the floor when we showered so that it wouldn't flood and leak downstairs. When we complained to building mgmt they did send someone over to fix it. That took multiple visits leading to us not having use of our primary shower for the first month plus of us living in the Anit. 3. A window was broken in one of the bedrooms so that it wouldn't lock or close fully so we got a draft (this was February in Chicago). The maintenance guy hammered it shut and then said we just shouldn't use it and since we didn't have kids it didn't matter that we had a broken window. When we complained to mgmt, they agreed to replace the window. That was in February. They ordered a window that wasn't showing up until May. Then in May the installers came over and said they ordered the wrong window. The right window came a couple weeks later. The installers that they hired tore the old window out and then left for a two and a half hour lunch with a giant hole in the wall where the window had been. Once it was fixed (almost 5 months into our 8 month lease) it worked fine. 4. One of the maintenance guys entered our Anit multiple times using the office copy key when we specifically noted that they did not have permission to enter (that was after he came over one morning before 8 am, knocked, and then opened the door less than 10 seconds later and we were not fully dressed). He even went on to tell a third party that mgmt had hired to clean our vents that they had permission to enter right in front of us when he knew they didn't. 5. The same maintenance guy started asking me for legal advice regarding his daughter's student loans within the first 20 minutes of meeting me while he was in our unit fixing the patio doors. 6. We found what looked like black mold around the HVAC. They did come and clean that when we informed them of it. 7. The breaker on the A/C would flip on us regularly. Easy enough to fix but certainly made me concerned about why that might be happening. 8. The A/C sucks - a couple of the rooms get freezing while others get none at all. The primary bedroom in particular stays hot when the rest of the second floor is cold. 9. One of the GFCI outlets in the primary bathroom blew while we lived there. It took a couple weeks for them to send someone to fix it. Since that was the beginning of a circuit with the other GFCI and the lights in the bathroom, we did not have lights or outlets in our primary for a couple of weeks. 10. Erin is the only person in the office staff That's helpful at all. Everyone else in the office is really nice, but then There's a total lack of follow-through with what they say they are going to do

Recently relocated from Atlanta for Chicago job. Looking for a modern suburban location between downtown and OHare. Directed to wonderful location in Oak Park with a residential feel and all the amenities. great, staff's super Fospitable helpful in moving and settling in. Dog Fospitable, I love dogs. Everything one could need within easy walking distance. Shopping, groceries, restaurants, its all here. worth checking out to anyone as a awesome spot to live. Now if they could only do something about the winter weather.

Resident since 2016.

Every house I’ve owned was a maintenance nightmare. I deserve a break and love renting a nice Apace. The building and the location are great but the mgmt is what makes this place work. They take super care of everything and fill the building with nice people. There’s also a right fair amount of nice dogs, which is always nice. The impressive lobby has the mail boxes and a separate room for packages. 2nd floor has offices, one large one for residents. The dogs have a deluxe wash room on the fourth floor. There's a super nice bike storage room on the 5th floor. The 6th floor has a large new gymnasium with all new machines and lots of them. The seventh floor has the ginormous rooftop deck and the common room with the FREE COFFEE MACHINE! Location is important. Trader Joe’s on ground floor. Whole Foods, two blocks away. Train, 2 blocks, Target, 2 blocks. Bus outside. All this is great, but effective, friendly mgmt makes it a pleasure.

Location, Location, Location. Several blocks away is the Austin neighborhood where You've got often shootings and murders routinely. There's a bus stop on the block with unsavory characters and panhandlers who will harass you constantly. The cross traffic of lake and harlem never ceases. The parking lot by trader joes is a constant nightmare. People are rude, the rent is high and the area isn't worth the price. Apartments Overrated, not worth the price and if you don't clean it immaculately you will be charged an arm and a leg, i.e. don't expect to get your deposit back. The parking garage isn't that safe and people seem to speed through it all the time. The grounds are not maintained well, i.e. trash all over the parking lot, hallways and lobby. Packages are not delivered in a timely manner. My family and I had to have packages shipped to my work since we were never notified of when a package as delievered. For a newer building, the apartments are a dump, the walls are thin, and heating, cooling is expensive. The balconies apparently are not stable and tend to break easily due to poor construction. mgmt. By far the most abysmal experience. Apparently you only need minimal communication skills and intelligence to lease an Aad. The staff is nice, welcoming and wonderful until you move in, then the horrible mismanaged property rears its corpulent female heads. There seems to be some underying discrimination if you are of color/ethnicity like we were. Calls were not returned often from the fluffy gals in the office in a timely fashion. If you have a maintenance request, prepare to pray, plead and beg to have this done in less than a week. The staff in person and on the phone were condescending towards our family. Don't even plan on a smooth move out experience. don't try to break a lease early. If you read a lot of reviews, the negative ones in the past have been deleted by mgmt. The positive ones are usually the elephantine friends of the ponderous, dull staff ladies. Bottom line: avoid if you are black/brown/non-white. Prepare to be overcharged for an average Aad. The puerile staff is less than helpful and somewhat hostile. Look elsewhere.

My husband and I have lived here for almost two years. While It's costs way too much, it has always seemed worth it to me because I have always felt safe here. The maintenance men are amazing. The only issue we have had in the two years was an upstairs neighbors not watching their sink and causing a waterfall in our Alat. Before the water had even stopped flowing the maintenance men were there with their equipment cleaning up the water and helping with the damage. The water destroyed one of our couches and they took it away for us without any issues. The office ladies are really nice and they always know who you are and ask how you are. We have really enjoyed living here and worth checking out to anyone who can afford it.

Lived here a year, plan on many more. The Trader Joe's in this place is a HUGE convenience. We're walking distance from anything else you might need. Residents, staff and neighbors are all real Fospitable. My dog and I love the neighborhood with its parks. You've got several thousand square feet of common areas, from roof top deck to office space. AND a dog wash room!! The best part about living here is the onsite mgmt and maintenance. They are like family. That's if your family was nice to you all the time. And kept everything all spotless and shiny and nice smelling.

A Complete Rip-Off I relocated here from New York City believing the cost of living would be way lower than Manhattan and surrounding areas. I was mistaken. Thisn't worth the price complex claims to be situated in a desirable/secure neighborhood. but, venture a few blocks westward and you'll encounter gang violence and armed assaults occurring roughly two to three times monthly. The team appeared cordial during my initial visit. When they inquired about my budget for a modest one-bedroom unit, I proposed $500 below their asking price. Considering the neighborhood, their rental rate seemed inflated relative to the amenities the area supposedly provides. With limited alternatives and only a weekend to decide before my move two months away, I reluctantly committed to the lease. That marked the conclusion of the staff's politeness, support, and genuine interest. It mirrors earning an athletic scholarship to university, signing the contract, and surrendering your autonomy to some greater authority. The property mgmt responds slowly to repair requests, and often doesn't respond at all. Fortunately, I'm handy enough to handle most minor plumbing and fixture repairs myself. I shouldn't have to sit idle for five days waiting for a bathtub drain issue to be addressed. Inexplicably, murky reddish-brown water consistently backs up into my kitchen sink and bathtub. mgmt suggested I was being deceptive or responsible for the problem. Obviously, I'm thrilled to stand under that sewage. Despite constant disinfectant use, my living areas reeked of stale odors and dampness. The corridors perpetually smell like heavy perfume. Several neighbors experienced allergic responses to this cleaning product, yet the property evidently prioritizes cost-cutting over quality. The structural walls appear to shift when seasons change, producing unsettling creaking noises. It feels like the structure might collapse. The mgmt organization operates unprofessionally and displays favoritism toward particular residents, yet one tenant's dog would defecate on the common balcony daily and faced zero consequences because of his friendship with personnel. Don't anticipate equitable treatment. Frankly, I question whether mgmt requires actual credentials. These individuals seem crude, lack cultural awareness, and demonstrate limited intelligence. Don't expect to utilize the common terrace for barbecuing or hosting gatherings. OPP prioritizes profit by leasing this space to regional organizations, corporate functions, and community groups. Btructure tenants rarely attend these events. Guest convenience matters less than additional income. These functions regularly result in trash—discarded beverages, food remnants, and disposable serviceware scattered throughout. Current tenants display selfishness, aggression, and disrespect. I've encountered offensive racial remarks and crude sexual comments regularly in the elevator, predominantly from male residents. Apparently, inconsiderate behavior receives preferential treatment at Oak Park Place. The neighborhood lacks family-oriented character. Oak Park's central business district has potential but is saturated with vagrants and aggressive panhandlers. Police focus enforcement on traffic violations and parking infractions rather than addressing street harassment affecting law-abiding residents. Carry self-defense tools when navigating this area. Local merchants project arrogance and superiority. Using public transit guarantees confrontation, intimidation, and robbery potential. The commuter rail provides a safer alternative. If alternatives exist, and I genuinely pray they do, steer clear of this location entirely.

This Anit community is stuck close to the ------. Less than a mile away numerous shootings, murders occur in the Austin District. If you have kids this is probably not a good Ppot to be located. The complex is usually grimy and the parking garage is a mess. Empty beer cans and wine bottles all over. The parking in Oak Park is costly and you don't get a discount by parking in the garage either. Take this into account if you live here. The price is probably purposely high to keep minorities and poor people out. The facilities and upkeep leave something to be desired. The rooms are small and industrial, i.e. cement walls which creak and moan anytime the weather or barometric pressure changes. The worst part is the staff, oh man the staff. The mgmt is run by some persnickety always whiney chicks that never seem to be polite and legit after you sign the lease. Its like they say "now you are mine, bahhahhahha" after you sign that dreaded contract. You can never get a maintenance issue corrected. Mail often doesn't get delivered nor does packages. Worse yet, these ladies are condescending and treat residents horribly. I would never ever go back to this Ppot and would consider homelessness in the Austin district a step-up. Move elsewhere.