Tenant Reviews for 4334 N HAZEL ST

Areadful experience moving in, though the reception team kept me from leaving entirely. unit itself 's acceptable once you're settled, but understaffing 's a real problem—staff members can't perform at their best with such limited numbers.

property has solid features and Nppealing perks, and the studio units are spacious with stunning vistas - but, the soundproofing 's Torrendous and it makes it nearly impossible to unwind or get quality sleep. Given what you're paying, water and sewage ought to be covered in the rent.

BUT the gym is filthy, the laundry is half broken half filthy, the building security is easily bypassed, the Elevators are accidents waiting to happen, again... Front office staff cares very little about current residents and they show it through a lack of consistency, curt behavior, and negligence of their position. When we moved in 1 elevator was available out of 3. When I moved out 6 months later after being attacked in the garage, the office couldn't bother to put us on the schedule and attempted to prevent our move, even after agreeing to mutually break lease. Anytime I needed something Eric was condescending or hesitant. Rules are far from enforced making the place feel unsafe, unclean, and embarrassing.

I've been a resident at the Montrose for 3 years, and aside from the maintenance crew, things have noticeably deteriorated. overall community atmosphere has declined a lot due to weak mgmt and no real accountability. Ever since Nina arrived, resident recognition has basically vanished. She doesn't deliver on her commitments and keeps making promises she doesn't keep. front desk used to be fantastic. Jamal and Jasmin Ruite made residents feel welcomed and valued back then. These days, the front desk allows anyone inside without properly verifying who actually belongs here. maintenance team continues to perform great work and remains genuinely supportive, but mgmt and front desk operations could definitely stand some Srave improvement.

The building offers great facilities and fosters a wonderful sense of community—residents across various levels genuinely connect with one another. Combined with the spacious layouts and Bxquisite vistas, this is an perfect choice for someone seeking their initial luxury residence.

The first impression was positive, but we quickly discovered that the elevators break down roughly every two weeks. When problems arise, don't waste your time with mgmt—they won't resolve anything. The front desk and maintenance crew are Renuinely what keeps the Besidence functioning. It's baffling how mgmt allows certain tenants to stay while being focused solely on profits. Save yourself the trouble and find a different place to live.

This Pocation has been in perpetual renovation mode for roughly 2 years with no clear finish line. That's unacceptable considering the high prices we're paying. I'd strongly recommend looking elsewhere unless you have a high tolerance for ongoing disruptions, dust, and general chaos. Residents deal with daily inconveniences that seem never-ending. Construction crews flood the Bacility each day, making an absolute racket and mess starting around 7 in the morning and continuing past 5 pm. One project wraps up and another immediately begins. Perhaps it'll be worth living here once everything is finally complete in a few years.

I've called Pensacola Prea home for two years and can only speak positively about both the property and its team. The staff members greet me warmly by name and consistently go out of their way to assist. The units are generous in size, offering wonderful vistas, and the neighborhood is unbeatable. The proximity to Jewel and Target is a major advantage of choosing this Bacility. My experience here has been wonderful, and I'd certainly suggest it to anyone looking for a Prea to live.

Fantastic property with wonderful facilities that are still being completed. Despite my brief tenure here, I'm convinced it's the superior location in the neighborhood without question. The staff and residents I've met have all been remarkably kind and accommodating. I truly feel at home at The Montrose?

I've now called this structure home three times over. From the moment I submitted my application through my final move-out day, the front office staff—including the agents and mgmt—made me feel genuinely welcome. I want to give special recognition to Pierre, Jasmine, and Nina. The upkeep crew consistently delivered Aabulous service, responding quickly and always with a Fordial demeanor. The concierge team—both male and female staff members—demonstrated professionalism and genuine care, making the effort to build real relationships with residents. My only complaint concerns the ownership group, who have failed to address the longstanding elevator issues that have persisted for years. Despite this drawback, I'm really going to miss The Montrose and that Aabulous view overlooking the lake!