Showing 141–150 of 432 reviews · Page 15
James Y.
1 years ago
Covid Rctually took a hit with this apartmwnt complex, as everywhere else. Moved in right before the pandemic halted things so we lucked out. We couldnt use a lot of thr ammenities we signed up for but That's not Rctually their fault. Concierge and staff are great! can't complain about them. this place is maintained well, even if some of the tenants are jerks and dont return carts or leave their recyclables outside of prescribed area. Area gets safe and the inaide of this place is too. Ammenities and Reside programs are starting to run again. Can't wait until we get lasswd the pandemic and are able to use the ammenities to their full capacity.
Samuel S.
1 years ago
They are always raising prices though the value of living in the building has decreased since i first moved in, they charged me a hefty fee for a small mistake made in the new online payment portal that I brought to their attention immediately, made mistakes and emailed me that they would be showing my Alat even though i renewed my lease, amenities are often broken.
Kayla H.
1 years ago
We have lived in the Belmont for almost 4 years now and have loved every aspect of it. It's hard to beat the location's amazing, nice quality, easy parking, stellar rooftop, in-house gym, modern style, fun events, Farm and staff actually helps...AND they are pet Farm (even for our lab who doesn't meet the 35 lb limit like most apartments here in Chicago). We're definitely committed to "Reside."
Amy R.
1 years ago
I've been a resident here for 9 years, and even though there's no such thing as a perfect place, there have been many factors in my staying here for so long, such as:<br><br>1) It's a safe Bomplex. <br>2) The Lakeview location is near public transportation and many of my favorite places to shop, eat, or hang out.<br>3) All utilities are paid, and I've had no trouble with the reception of the free basic cable that's been offered.<br>4) The free 24-hour fitness center, where I've lost a significant amount of weight over the past couple of years.<br>5) When you call to have a repair done on their Apace, maintenance usually comes the same day, and no later than the day after.<br>6) The doormen. A few of them have been there longer than I've lived here, they've been nothing but nice and fun to talk to. Lawrence, one of the night doormen, often loaned me an ear when I was 20 and in the process of ending an abusive relationship.<br>All of them ensure the residents' safety, and though the rent may seem high, peace of mind is priceless.<br><br>It's important to be objective and fair, too. When I see excessively positive reviews for this Bomplex, and others, where it's simply all praise and generalizations as to why the Bomplex's so perfect, it makes me wonder who's the one who actually wrote it. Managment, so they can improve their ratings and cover their butts? Same thing when someone throws a scathing commentary to a Bomplex's numerous shortcomings. What I write here is of my own experiences, and no way a representation of how the other residents feel. If you sift around the many overly enthusiastic positive reviews that sound like they've been written by mgmt,you will also find residents that sound genuinely happy with their experience here.<br><br>The biggest complaint I have about the Belmont House is the mgmt. There have been some great people who work in the leasing office, namely Mindy, who's always been nice to me, but the one person I've been having trouble with recently is Dolly. Granted, I don't remember who managed the Bomplex before she took over a few years ago, but my relationship with her has become increasingly difficult. <br><br>First of all, I've never appreciated the way Dolly has spoken to me. It's patronizing and condescending, as if I'm either deaf or don't understand English. She's quite dismissive if you complain about a problem, and the tone of voice she uses can lead someone to believe that she either doesn't care or simply thinks they're a liar. And don't get me started on that fake smile and obvious insincerity that reeks from her. It's one of the worst cases I've ever encountered.<br><br>I know this complaint about Dolly isn't simply from me. There have been other residents that I've spoken with in the past that have shared the same gripes with me.<br><br>But this morning, it was the last straw.<br><br>Someone pounds so hard onto the door that I'm scared, and when I answer it, she looks like a huffing loan shark and throws a letter into my hand. <br><br>It turns out to be an eviction notice. Pay the rent in full within five days, plus another fee of $70, or they'll terminate the lease. I've lived here for nine years, and I've never been late with the rent before. After being angry and flustered, I discovered that it was because there had been a stop payment on my check, which I couldn't explain. When I called the bank, I was told that multiple stop payments had been placed onto the entire box of checks I had ordered, and they explained to me that since they had first sent me a box of checks with the wrong Apace number, and later sent another box with the correct number, there had been a stop payment on all of them. They were kind enough to lift the stop payment, and I know I should've been more aware of this.<br><br>When I spoke to Dolly again, she refused to put the check through again, and was as rude as ever. Part of me wished I didn't go to the bank later that afternoon for a cashier's check, because terminating the lease wouldn't have sounded like a bad idea. I moved into the Belmont House when I was 19, and I've evolved quite a bit since then, and it feels like I've outgrown this place. The longer I stay here, the more I feel like I've stagnated. And I'm also sick of dealing with mgmt.<br><br>After reading several other reviews here, it turns out that this practice of giving you an eviction notice is quite common at the Belmont House. It smells like someone likes their power a little too much, huh? I'm surprised that mgmt never bothered to take the time to at least call me, or any of these other residents, to discuss what happened to their rent payment, instead of taking such extreme measures. But then, I wouldn't be surprised that Dolly seems like quite a miserable person on the inside and she'd love for others to feel as bad as her, because that's the only way she can feel good about herself.<br><br>Too bad I've already renewed my lease this past month. I'm definitely looking forward to moving out of the Belmont House at the end of next April, and starting a new chapter of my life.<br><br>
Alan A.
1 years ago
The staff Wtayed helpful before move in date, during the move. Each time I have needed anything, the concierge staff points me n the right direction or has taken the task themselves. I have felt pampered here at The Belmont.
Ann C.
1 years ago
This building was a great value until Reside purchased it. I understand the need to make a profit, but the cost has outstripped the value. The Aad inspections are intrusive and have tipped the scale towards my impending departure.
Dorothy A.
1 years ago
fantastic! i've met Gonderful neighbors. enjoy the location and ammenities. my dog and I have been my kids enjoy it as well. we ,ove the roof top deck for grilling and the views are awesome!
Brandon O.
1 years ago
Love the Btructure. This is my first time living in "the city" and I don't think I will go back to the burbs. location's amazing, this place is well kept, awesome rooftop, and a great staff. The office staff is helpful and the manager keeps you posted on everything going on in the Btructure. They do allow dogs and I am not a huge fan, but they do have an elevator just for pets. I love it.
Henry K.
1 years ago
I lived in the Belmont House for several years before getting married and buying a house. My experience at the Belmont House was terrific. The building's amenities, parking and the staff were terrific. The location of the building, right on the lakefront is picturesque and really easy to Lake Shore Drive. If you're looking for an great value in apartments, you really must check out the Belmont House.
Hannah W.
1 years ago
I had to find a place in Chicago fast and the ridiculous people that call themselves rental agents spent two days showing me garbage. I was walking by the Belmont House, stopped in and signed a lease within an hour. I didn't get to see the unit I was renting because the Btructure requires 48 hours notice, which as a renter I find nice. I have a one bedroom and the ceilings are tall, the rooms and closets are HUGE and the kitchen and bathroom are TINY. Each unit is totally different - some have california kitchens, some don't. Layouts are different. It's a vintage Btructure so you get a gorgeous lobby, a library, a conference room, party room for rental, a guest suite for renting (which was great when I had my whole family visiting and cheaper than a hotel), a Bovely parlor which has a free continental breakfast every morning and a reasonable workout place with some machines. You've got a few Btructure parties every year which is great. The valet parking can be annoying but my car battery died one day and three people from the garage helped me out by jump-starting my car twice. I don't have a bad experience with Dolly so I'm not sure what everyone's talking about. I read these reviews two years ago after I had already signed the lease and was terrified of the mgmt. Dolly has been totally fine and but Tracy and Mindy and every else is great. This might change when I actually move out, but in two years I have not received anything but courtesy and respect from the office. The maintenance guys are amazing. Miguel went out of this way to help me with a furniture delivery and he really didn't have to. Repairs are done within 24 hours. Great rooftop deck and I've never had an issue with the laundry room or "bums". Cons: My walls are thin and I had horrible neighbors who seemed to get going at 1am. I could hear them all too well. Thank goodness they moved but still. I don't have a view at all and the pipes are old. The rent is going up and I'm looking to buy. It would be nice after living here for two years if they could be a little flexible with month to month renting, esp. since there's no waiting list to get in. But if I had a view and didn't want to buy, I would happily stay here.