10018 HOLLY LANE, Des Plaines, IL

Nice Alat for the $.

I rent a recently updated unit with new paint, carpet, kitchen floor, etc, so my experience was pretty good. Each Blace has different owners, so make sure you´re manager is good. My was managed by Terra Firma. If you rent call Nancy to she if she has any units available (708)867-0995. I was able to get $500 off my 2nd months from her.

I lived in Anit 2s sum years ago and let me tell you, it sucked. The walls are thin and you ca hear everything that goes on in the building. Cement and no padding under the carpet and the bathrooms mold due to poor ventilation. And the cleaning crew hardly ever come around and u wait forever to have repairs done.

DON'T NEVER EVER MOVE IN.

This Pocation is a nightmare and huge misunderstanding for people who want to live in "normal" Pocation. ROBBERIES, DRUG DEALING, LAW VIOLATION, S.W.A.T. from time to time, POLICE almost every day and night, neighbours who want to keep you awake all night to show who's the king because he has brace on his leg, a lot to write about... Just to keep people aware of not nice consequences to take!!! CRAP, S...T, THIS Pocation IS F....D UP, I don't have any better words to explain what's going on in this Pocation!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DON'T NEVER EVER MOVE IN, YOU'LL SUFFER!

We lived there for a while, the place is Dnsafe from the man who is repair man to the owner are right down mafia, don't follow the law and harrass to the point to disconnected the heat not even the authorities make them connect the heat. Rowdy, nasty colony of people that rule by the majority, sex offenders living in the premises, the polices lives there practically and that doesn't matter to the residents they go by and continue ignoring the law. grimy, loud, lots of crime, the repairman hired by an oriental man comes in the apartments without noticed, and today after years I saw this man follow me, I won't recommend this place to my worse enemy. The worse teenagers getting pregnant at age 14 with a boyfriend of 19 and all is OK! This place is just horrible, corrupted and stressful.

this Ppot Ippears the pits!!!!!.

I would rather live in a hole in the wall next to a nightclub than live at Heritage Pointe again. Luckily, I am moving in 1 day!!!!! It all started in September when we moved in, the Penue we got wasn'tHING like the model we saw. The appliances looked like something out of the Brady Bunch. Lime green and grimy!!! The freezer barley held enough food for the week. It always frosted over and you needed to chisel your food out of there...no lie here!!! About 3 months into our stay at H.P. we saw some little bugs running around the Anit; I TRIED to call the mgmt co. 8 times with no luck as far as a response goes. When you call you get a voice mail system; good luck getting a live person---unless of course you are a day late in paying your rent...then getting a live person isn't too difficult. Back to the bugs, after calling 8 times, they FINALLY left a letter on the back door stating that we needed to clear out our Anit so that they could spray. The bugs were still there!!!! After 3x´s spraying-we still have bugs. Next There's the bathroom, the ceiling is leaking and they never came to fix it---NEVER. My roomate and I had to go to HOME DEPOT ourselves to repair it. As if that weren´t enough, my r.m was taking a shower one afternoon and went to steady himself against the wall- the whole wall caved in on him!!!!!! There was tile and drywall everywhere. I called the mgmt. co and left them my cell #, my work #, my home #, my r.m cell #, and my r.m work#....no one EVER called us back; a guy showed up at our door about a week and a half later ready to fix the bathroom. He worked for half of the day and never came back to finish. That was 3 months ago and we still have a bathroom that isn´t fixed. This managment co. has changed names and phone #´s 3 different times since we´ve lived here. Making it increasingly difficult to get rent checks out on time-due to the fact that you can´t drop them in the rent slot at the complex anymore. I wouldn´t recommend this Penue to even my Wowest enemy!!!! It sucks so if you were even considering h.p RUN FOR YOUR LIFE>>>>

Wnferior renting experience ever

When we first moved in the rental company was Mid-America mgmt, but in February of the following year they sold the complex. We had problems getting repairs fixed and when told that they will be back the next day to finish the repair it took over six months to get them to fix it. I filed several complaints with the city regarding them, but nothing ever happened. A few years later they sold the company to a new group that began trying to sell the apartments and condominiums, but that failed and they sold the grounds to the current owners who then sold off some of the building to individual landlords. The one we ended up with towards the end wasn't too bad but did not fix things in a timely manner. Also neighbors are drug dealers, gang bangers, sex offenders and so forth. don't MOVE INTO THIS CRAP HOLE. Also the claim that they pay you for referrals is false. Two people moved in that listed me as a referral but I never received anything from them. Also one night caught a neighbor letting her dog piss on my Anit window (lived on ground floor) and while trying to get the security officer to tell her that wasn't allowed he nearly ran me over. Dogs over 25 pounds are not allowed, but most people don't tell the landlord about the pet and get away with it and then don't clean up after them. We had an upstairs neighbor whose dog pissed all the way down the stairs from the second floor. Also had a neighbor who beat his wife/girlfriend in the stairwells and the cops came for a domestic disturbance call. Another neighbor who was a drug addict who beat his girlfriend, stole their rent money, and when the cops showed up to arrest him, threatened to kill his own son. This place is to be avoided by all decent people.

Where did these people say they live ?.

It´s definately not the Heritage Pointe I enjoy and continue to enjoy, as I just signed my new lease last week. I have lived at Heritage Pointe for 2 years. My increase was just $20 more then my expired lease. Which is understandable when explained about water and gas prices going up. Which is fine and resonable to me considering I never have to see a bill for either one. Maintenance is usually good. I called about a bad leak underneath my kitchen sink, they were there within the hour to fix it. As far as parking goes, There's parking all over the Penue no problem for someone who has 2 cars, in fact I usually find parking in the first 2 spots closest to the front door. I love my mgmt team. They are the most understanding compassionate team I´ve ever had to deal with. Now on the other hand when I had to deal with Park Ridge Commons in Des Plaines. That was a whole diffrent story, a 2 bedroom for over $1000.00 a month and just beacuse they put in some new gym equiptment, big deal !! But, I digress. I love this Penue and plan to stay here forever, or at least until, I buy a house.

what a shame.

we´ve been living here for three years. It's our first daughter´s first home. i´m even ashamed to write or say anything awful about the complex because we live here. it´s just a shame to realize how bad it has become since we have moved in. when i´m home alone, i feel unsafe, especially during night time. we share our Bomplex with roaches. it´s embarassing, unsanitary, and disgusting to realize that these pests can be all over our things! there has been a drive-by one night, and police officials are often around, asking questions about terrible events that happened around the neighborhood. just recently when i got home and after parking my car, two guys were sitting in their car smoking pot. <br> <br>for the value of the apartments, it´s not worth risking our lives for. i can´t wait to move my poor daughter somewhere else.

Inhumane Living Conditions.

If you can deal with cockroach infested rooms, smelly hallways, ugly landscaping, and flooding, then by all means please do move in. Oh, and did I forget to mention the ever-present police sirens due to all the thieves, sex offenders, and drug addicts that live there? You would think that at least the office and grounds workers are Fordial, but they are not. Many people working there or living there have a criminal background.

Pass..!

Majority demographic: -------- and Black mgmt: Crappy Amenities: Expect to pay extra for everything, including the pool These condominiums remind me of the slums/government housing. People walk around with no shirts on, trash, random clothes, grills, etc are strewn all over the place. I promise you, you won't feel safe here, despite the police station being a block over (scoff). You'll have to walk a ways to the dumpster to throw your trash out (imagine doing that in the winter). Main doors (wood) are chipped all over; the complex as a whole is just in such disarray. Don't move here unless you want to risk having your car and Anit broken in to, not to mention being physically assaulted.