777 S STATE ST, Chicago, IL 60605

Please save yourself and DO NOT live here. I lived at 777 South State for a year and this apartment needs to be condemned. This apartment is the definition of “pig with a lipstick on”. I could go on forever with how awful this apartment is.

The head security and concierge has been consistently rude and unprofessional and even accused my boyfriend and I of a crime of vandalism upon moving in. (They threatened to get security tapes and I said go for it and then they realized it was not us but yet we never got an apology). She has extremely rude staff and the package situation is untenable under her. If your name is not on the package, she will not give it to you even if the other person is on the lease. The staff frequently cannot find packages and do not give them all the you at once. I even had a staff member refuse to even look for a package that I know was delivered and had my name on it and even used Pam as her defense of why she behaved so horrendously. I would like to note that it is a crime to withhold packages and mail, so 777 is thus committing crimes. In this instance, I was even encouraged by the concierge on duty to report this employee and take pictures of the package after I did receive it and he had to apologize for her behavior. She was let go shortly after this incidence and the new employee is wonderful. I will say the after hours front desk workers are incredibly kind and friendly. Additionally, the maintenance staff are truly top notch. We’ve had a few maintenance issues and the staff have been extremely quick to fix them (even a broken a toilet that was replaced within an hour). Additionally the laundry room is disgusting and the card reader to load money onto cards is frequently broken. I have not been able to do laundry for a week and management does nothing about this. The trash shoot also gets clogged regularly and if your apartment is close to it, your apartment will smell like a dumpster for several days. I experienced my first May in this building and I almost passed out from the heat. It got over 100 degrees in the apartment during a heat wave in early May when it reached above 90 outside. I work from home and this greatly disrupted my work as well as my sleep as it didn't get below 85 in the apartment for days. Management said they could not legally turn on AC until June 1 but before the next heat wave in the middle/end of June, the AC was miraculously turned on. I've had a count down to the day we move out for months. We made it 11 months here. DO NOT LIVE HERE.

If you can imagine living in hell, you can imagine living here. No air conditioning, amenities always closed, no management, or at least management that responds to you, they lose all the packages and the ones they don't, they refuse to give you for like days, bugs everywhere, the list goes on. Don't torture yourself and find elsewhere.

The building is very old and management doesn't care to maintain the building. Group Fox raised the gas bill by four times the amount with no memo to their residents. They don't have any hand sanitizer during COVID. The maintenance staff are the best, super friendly and fast to get your issues fixed. The front desk staff manager Pam is the rudest individual, she's unfriendly and non helpful. They don't make any guests sign in, very unsafe. The bike room is disgusting and full of dirt and spider webs. Do not move here.

For the price it's awesome. Located right near school. Cool design. Unlike anything I've seen in Chicago. Kinda European.. in a good way. But the staff sucks. Not nice. The smell of garbage is horrible and they obviously rent to mostly young people... parties all the time. But the building is very cool. Had to move due to my displeasure with management.