Tenant Reviews for 25 E DELAWARE PL

I am floored that BJB partners is a profitable business when they run an operation like this. I'm not sure where to even start. I've been in this building for years, and the only reason I haven't left sooner was because the last two times lease renewal came up, I got screwed by people I was supposed to move in with. Before that, it was the only building I could afford in the neighborhood I wanted to live in. First - the unit. This place used to be a hotel, and when renovated to apartments, they obviously used the cheapest parts and labor possible. I have holes drilled into drawers for pulls, but none are there. I've had numerous cabinet and drawer doors fall off. They installed heat/AC units that are supposed to be thermometer run. But they broke after a few months and the building refuses to fix it, so either it blasts super hot or freezing cold air, which you are stuck paying for on your electric bill. My roommate's heat doesn't even work and the building refused to replace the unit. Windows have been washed one time in the five years I've been here. And the free cable? Hahaha yeah right. No channels come in clearly because the signals are overly split, when the channels go out (which is often) there are both DirectTV and Dish Network error message, which leads me to believe they are stealing it. And forget if you want to watch basic cable channels like E!, Lifetime, FX, Bravo, etc they don t exist. And even though we sometimes get a fuzzy signal for it, for all intensive purposes, neither does ESPN. Second - the building. Read the other reviews regarding the lobby and such because it hasn't looked like that in many many years - those pictures are a total farce. They have a laundry and workout room in the basement, however neither are heated or cooled, so you freeze in the winter and sweat profusely in the summer. Because of the cheap nail salon and dry cleaners, there's always all sorts of yahoos that wander into the building and both of those places just buzz anyone in without asking for a name of anything. Security is also a joke since the front door isn't latched about 50% of the time. More than once I've found homeless people camped out in the lobby. And the elevators - one breaks down at least every two weeks, and right now both of them literally shake when you ride in them. When I first moved in, some girl got stuck in one and plummeted to the basement, luckily she wasn't high enough up to be hurt. And sometimes the elevator breaks and the only thing that is needed is for the resident engineer to fix something, but he refuses to do it and goes to the grocery instead (no joke, a few months ago I actually heard him say to someone that he wouldn't fix it until he got back from the grocery store). This leads me to my next point - the staff. The building staff and the management company are the biggest scumbags in the world. Look up BJB partners on the Better Business Bureau - multiple complaints. The management office is a joke - constant turnover and they are never around. Last year when resigning our lease, we were forced to move to a summer/fall move out time, as they decided they wanted everyone in the building on the same schedule. Turned out to backfire on them because so many people moved out and now they're really struggling to fill units. I've not dealt with the current management staff yet (only in place a few weeks), but previous ones 1) didn't speak enough English to communicate with residents, 2) have not returned phone calls or requests, 3) never saw them, except carrying around shopping bags on Michigan Avenue at a time they were supposed to be in the office, 4) they also park their cars on the street and use cones and such to illegally reserve spaces. Then there's the building engineer. He's usually drunk, he screams at everyone and he only fixes things if he thinks they need to be fixed. On one occasion he entered my apartment without knocking, when I was in it and when I complained to management about it, he confronted me about it and refused to acknowledge he had done anything wrong. Then there's the doorman. The current one is a huge creep and totally inappropriate. He's super nosey and gossips about all the tenants to other tenants. He's touchy feely and he literally pets people when he talks to them. Unless you are very rude and don't speak to him (I ve learned to pretend to always be on the phone when I walk through the lobby, though sometimes that doesn t even stop him), he doesn't respect your personal space or privacy at all. One time there was a small kitchen fire in someone's unit and the doorman was downstairs, holding the candle or whatever that had started the fire and telling every single person who walked through the door that there had been a fire. He also plays weird elevator music in the lobby extremely loud and his job is to distribute packages to tenants, however he doesn't let you sign for them, he always says "I'll sign the book" so how are you supposed to trust that? The entire purpose of having residents sign a package log is so they can verify who picks up a package. Apparently he just forges peoples' signatures and he and the management seem to think that is okay. I also had an experience where I had proof he was telling other residents in the building personal information about me (along with several other very creepy, inappropriate and unprofessional things that I cannot elaborate on because I fear for my safety until I move out soon) About a week or so after complaining to management about it, he confronted me about it in a very frightening matter physically and verbally, so much so I almost called the cops. Again I can t give details out of fear. There is a female door attendant that works on Mondays who is very professional and nice. Also, the cleaning/maintenance man is very friendly and helpful. Honestly the only positive things I can say about this building. I m counting the seconds until I move. Also - location is great, but there's so much condo construction at the moment that the noise is awful.

I've lived in a lot of places. First of all, I love my actual apartment. This was by far the best deal my fiance and I found. He lived at 211 E Delaware last year and that place is CRAP. I think a lot of things about Delaware Towers changed after the renovations. Many things I've seen on previous posts here are no longer a problem--there are plenty of washers and dryers, I've never seen a BUG, much less a roach, and the elevators work great. The location is perfect, and its great that all amenities are included in the rent. <br><br>Floor plan: I admit the floor plan isn't the greatest, but there is a lot of storage space in our apt. (We have a 1-bedroom in an 07. I don't know about the other apts.) We have no view, but we also don't care, as view is not our top priority in a living space. <br><br>TV: Random channels will go out on the satellite for days, but that is true of satellite tv in general--not just this building. <br><br>Maintenance: I haven't had any maintenance problems yet, (lived here for 4 months) so I can't really say if that's good or bad. The maintenance guy is kind of tempermental, though.<br><br>Heat/Air: This is a window unit in the living room. It works great for cooling the living room, but we have to use a lot of fans to get the cool air into the bedroom. I'm glad we have space heaters for winter. <br><br>Noise: Noise level is very low, at least on my floor. Yes, you can hear people in the hallway talking, but once they get to their apartment its fine. Yes, dogs bark once in a while, but its never for very long. This is also one of the VERY FEW pet friendly buildings in the area. <br><br>Safety: The doorman is only there at night, and doors are usually propped open during the day. It is true that pretty much anyone can just walk in, normally. However, the building is in a good neighborhood on a busy street, so I feel safe most of the time. <br><br>Staff: My main complaint is the management. It's HORRIBLE. The "desk clerks" are non-existent. I actually don't know if there even are any anymore. When we used to have them, they were always in the office on the Internet, anyway. The night watchman is very nice, though. Brent, the manager, is completely incompetent. I think he must be someone's nephew or something. The day we moved in, he hadn't told anyone we were coming, so there was no loading space for us. He also had not hooked up our internet connection like he said he would. If you have a problem, he will avoid you like the plague and never get it taken care of unless you physically go in the office and bug him every day. The rest of the staff provides very little help--they know very little about the building (once I was locked out and the clerk didn't know where extra keys were), but that may be due to lack of training. <br><br>Mail: The last complaint is about mail. The management put up a petition so that they could get the postal service to put up our mail, because "its the post office's responsibility" and they just "can't handle it" on their own. This is crap, and I can't believe people signed this petition. I did mail in buildings twice the size of Delaware Towers by myself--it takes about an hour and its not hard. It is also NOT the postal service's responsibility. This just reiterated to me the fact that the management is unbelievably lazy. They also apparently can't read numbers. We get mail for the apartment 10 floors below us all the time, even when it is addressed correctly. Also, I got an important check a week late one time because they had continuously put our mail in the wrong box (it was addressed correctly then, too.) <br><br>Overall, it is a good place to live if you never have to deal with management. However, if you force them to deal with you, and let them know you won't put up with their crap, you can get things done. And I wouldn't worry about repurcussions from being demanding--they wouldn't take the time to do anything.

Theres the good and theres the bad. Mostly good. Great location. Great price. The building manager is really nice and a big hunk. The apartments are good size and nicely appointed with moldings and sconces. Theres a lot of university students living here which can be good and bad. Good because theres always fresh meat on the premises. Bad became sometimes its a bit too much like living in a dorm with beer cans laying about and noisy parties. <br><br>Heres some of the good stuff: Im a single bi guy who sexual preference is blonde. And theres blondes a plenty here. Theres dirty blondes, scruffy blondes, gay blondes, salon blondes, girlie girlie blondes, Barbie blondes, student blondes, adult blondes, slutty blondes and boy blondes. And many are pretty easy to pick up. Just ride the elevator on a late Friday night. Or hang out in the workout room which is a nifty and handy place to pick people up and have quick hot sex in one of two guest bathrooms off the lobby without the girlfriend or boyfriend back home ever being the wiser. Hot, hot, hot. And generally everyones pretty nice.<br><br>Some of the bad stuff: the building super seems incapable of anything but half --- workmanship. Getting mail can be a bit of a drag as sometimes its late or not sorted for a couple of days. Security is kind of a joke as half the time the lobby doors are left open and anyone can just walk in.<br>

Delaware towers thanks for throwing my belongings out before my lease was up!<br>Thanks for not fixing my microwave for 1 year<br>Love when the elevator went out every two weeks. <br>This was a terrible place to live I can't believe I moved there for 2 years<br>and when things broke it would have been nice to come and fix them at say 9am not 6:45<br>thanks for installing the murphy bed and the microwave WRONG

Now that construction is almost over, things are looking great!<br>There is a new fitness center in the basement and a laundry room with 10 washers and 10 dryers.<br>The fancy nails salon has moved to the second floor (no more weird smells in the mail room) and the lobby is really close to being renovated.<br>The rent includes cable, internet, water, and gas- and electricity for now (this may change soon). And the studio I am in comes complete with a Murphy Bed. Oh and it is CHEAP!!<br>On a not so good note, the doorman/night attendants are still MIA most of the time - oh and never lock yourself- you will not be able to get in until 5 0r so when the door people come in. . .<br>