Tenant Reviews for 233 E Wacker Dr

Great place and awesome location! Very convenient to be so close to the action. Spacious rooms and great views. Door guy is awesome and so helpful. New elevators will be great once completed , excited for the changes that are taking place.

This building does not have elevators that work. The elevators have been out since March and will only be fixed after another few months. There is one, sometimes two elevators for 5000 people. The doors two apartments have gaps underneath which allows cockroaches from the storage rooms that on maintain to enter. The management is so terrible that they will not do anything about it and will only call someone for pest control many later. Apart from these issues, the windows of this apartment building are never cleaned. Because of being next to the river, there are at least 50 spiders outside each apartment window. They will not do anything about this or clean the windows. I highly suggest you look at other buildings in the area such a Shoreham, Aqua and Coast. Save yourself some mental peace so that you don’t have to deal with the terrible terrible management in this building

IT TAKES 30 MINUTES TO USE THE ELEVATOR!!! 3 bugs in my apartment and i moved in march. you literally have to wait up to 30 minutes for the elevator!! 30 minutes. you can’t do any small things and plan out your day because the elevators take so long

Why won't habitat company appoint a good, professional and humble staff. Rent in this building is enormous then why can't they invest in hiring good employees. Security, mail room staff, management office is filled with rude and terrible employees. In fact engineers and cleaning staff are very humble and friendly.

I want to commend 2 wonderful ladies at the Columbus Drive Apartments, 233 E Wacker drive, for providing excellent support to my sister during the rioting, lockdowns, and roadblocks in downtown Chicago this past weekend. My sister, is elderly and lives on the southside, she got caught up in the rioting, protesting and road blocks taking place last weekend, becoming confused and needing help she wandered into Columbus Drive apartments at 233 E. Wacker Drive where Veronica Deltoro and Mary Jackson assisted and comforted her till we were able to get my sister transportation back to her south side home. I truly commend Veronica and Mary for their great customer service and going out of their way to help a elderly and confused person; and see to it that my sister was safe while we tried to get her back home safely. With the roadblocks, traffic could not get into the downtown areas. Fortunally we eventually got her a Uber car which drove her home safely. Had it not been for Veronica and Mary's help, my sister could have been caught up in the rioting, and who knows what would have happen! So Mary and Veronica thank you for your kindness and excellent consideration for others, being there and providing the assitance you did. I commend you both as you were my sisters Guardian Angels. Thanks to Columbus Drive Apartments for having such wonderful and thoughtful people on your staff. Cassie Lewis

The pictures I have included should speak for itself. The owners have been lucky because tenants usually move after 1 year of renting. These visuals show a snapshot of the conditions we have been forced to live for over 5 years now. We have no rent discount or break, it actually increases every year with being told the construction mess will be completed by June. This IS NOT TRUE. It has not been true for 5 years now.

This place has very good location, excellent maintenance crew, and very poor management. They lure you in with teaser rents and then at first renewal your rent jumps by double digits (percentage wise). This means new residents can get an apartment identical to yours for hundreds of dollars less. Even when you go to the management and ask for those rates they do not care as they are used to very high turn over rates. The building has very limited amenities (4 computers in their internet room for over 500 apartments). If you use the common areas more than occasionally, management tells you to stop and if, like me, you ignore their warning they refuse to renew your lease. If you are sensitive to noise, you may as well forget about this place as a very busy fire station in across the street. I have often had to close the windows during good weather to carry on a phone conversation. The building is quite old and has drafty windows. Be prepared for high utility bills.

I can easily say this is the worst place I have ever lived. You can easily get a cheaper place with amenities and central air. However, cockroaches are included in the rent. Also, maintenance will enter your apartment on multiple occasions without prior authorization. Which can be very annoying. I suggest looking across the street if you like the area.

Columbus Plaza is an old, dingy building with very expensive apartments and no utility is included in the rent. There is no pool or spa and just a tiny gym. There is a fire department right next to the building and IT IS LOUD!!! They have a package delivery room that will send your package back if you don't pick it within a few days. So you pay for return shipping and also for getting it shipped back. You can find a better apartment for the same price at the Marquee, 73 E lake, Shoreham, Aqua etc with better amenities and move-in deals. The day I moved into the building their elevator crashed with a free fall from the floor 48 - floor 16. Scared the hell out of me but the leasing office said they have the best elevators. You will run into people in the elevator who have clearly smoked weed because they are smelling of it and talking to you for no reason. Hallways and apartments will smell of cigarettes or weed and the management will do nothing about it. They will raise your rent by almost 20% every year. Once you are in the lease they will stop helping you with any requests. I moved out after a few months because even after multiple requests they failed to act on any requests. They charge you two months of rent if you want to move out. I had the worst experience with these people in all of Chicago. Please read all the low rated reviews before you make a decision to move here because they all bring up real issues with this building and its management.

The location and room sizes are the only positive of this apartment. The more frustrating parts are the management (especially the Maintenance Manager, who is particularly rude and inhospitable) and the parking garage. Their maintenance crew will enter your apartment without permission, there will be loud repairs for hours in neighboring apartments without prior notice given and when you try to speak with the managers they will make you feel like you have committed a crime. The garage is operated by Hyatt which means you need to call them when you need them to get your car, with a 15-20 minute lead time. However, there are many occasions when they will not get your car based on a call and you have to personally go to the pick up location and wait 20 minutes before they will get your car.