Tenant Reviews for 150 W MAPLE ST

Maple Point apartments has been an outstanding residence for myself. The look of the home is very modern and up to date, clean, maintenance is very urgent, and the staff is amazing as well. The property manager Mr. Bynum, is always making sure his tenants are well taken care of. And Eric our concierge, makes the building feel like home. I highly recommend this space for living.

I do NOT love this building. The majority of residents are totally without manners and just do whatever they want to do, without instruction nor censure from management. Dirty Kleenexes tossed on the floors in the elevators, open bags of garbage in the so-called recycle hampers, boxes dumped on top of those hampers, residents who say "why would I read that (pertaining to what is/is not recyclable), residents who jam overstuffed bags in the garbage chute - and leave them blocking the chute, residents who left all intellectual growth behind when they retired, residents who don't have-a-clue about when too much is "too much" with regard to liquid soap in the washing machines, etc. Don't move most aggravating issue is that the management team does not educate residents (new or existing) and seems to avoid telling residents, "no, you can't do that." Of course, then there's the daughter of a resident who smokes at an entrance door, violating MP rules and City of Chicago it is known and allowed.

When I moved into Maple Pointe nine years ago I did not know that the owners, Urban Innovations, had just purchased it and the place was as good as it was ever going to be. Over the years the building vibe has gone from general happiness to a lot of anger and frustration. I get the sense that a lot of people feel trapped in the building. My impression is that Urban Innovations is a company that takes its profits off the top and runs the building with whatever is left over. Apparently they don't pay their office staff adequately because there is a constant turnover. The managers in particular are mediocre at best. One had a dance floor installed in the party room rather than use the money to replace the literally thread-bare carpet in the resident hallways. Another hired a buddy to install security lights, which quickly malfunctioned. But worst of all is that they apparently neglected critical maintenance on the elevators. Twice in 2015 all of the elevators were out. Yes, no elevator for a 20-story building with 342 apartments. This is even worse when you factor in the large number of 'mobility impaired' residents with wheelchairs or walkers. (The manager once said it was supposed to be 40% of the residents.) This was followed by weeks of only ONE small 4' by 6' elevator in operation. It was a huge problem for the residents. The elevator repair company was taking their slow time and no one at Urban Innovations seemed to be putting any pressure on them to work faster. The only thing that got action was a formal complaint filed by a group of residents with an outside agency. My 2nd 'favorite' Maple Pointe story is when an Urban Innovations Vice President came to the building to announce that it was their plan to prohibit the delivery of packages to the building. No USPS packages. No UPS. No Fedex. Etc. The official suggestion (to a room full of retirees) was to have your packages sent to your place of work. Nothing came of this. I am sure residents were immediately on the phone to the alderman and other government officials. But this story really illustrate how tone-deaf Urban Innovations is to the requirements of running an apartment building. A tip if you end up in the building: Get everything in writing and understand that the only information that will be respected is that directly from the manager. It doesn't matter what the other staffers say. Unless something comes personally from the manager and is in writing the manager will deny or reject it. And the managers don't seem to acknowledge anything the previous managers have said even if it is in writing. One longtime resident told me he had to file a complaint with a federal agency to get an agreement upheld. Here are some other gotchas: The 4-blocks directly across the street on the north side of the building are being demolished and replaced with a 4-skyscraper complex that will take 20 years to build. (The city permits have been approved, etc.) There will be loud construction noises for two decades. There is a grade school on the south side of the building and a daycare center on the north side. Residents hear screaming kids pretty much every weekday. The residents on the south side also get the noise from the high school athletic fields across the street. There is no visitor parking and the nearest street parking is on Wells, which is somewhat convoluted to get to from the building. Plus it is fee-parking and limited to 2 hours. There are parking garages nearby on Clark Street with the high prices that are typical of the neighborhood. I know this parking situation is a real problem for people who have short-term visitors, like a visiting nurse.

I lived here a few years ago, had a pretty nice Western view of the city, things were lovey.. until I the Brown Line EL came around the corner and down the track. Whatever flavor of windows they used during construction are not not not designed to eliminate or perhaps even reduce noise from sources outside the building. Of ANY type. Sorry, but for whatEVER rent I'm paying, it's gotta be quiet. So, the North side of the building has the most exposure to the EL and Wells / Division traffic; the South side.. there's a lovely grammar school right there and, oh, yes, the playing field for Payton college prep right over THERE as well.... more noise, anyone? Unless the management's altered things, holidays are pretty non-fun. While I was there one of the tenants had set up a small display for Yom Kippur, I believe. The ignorant / idiot manager reMOVED it. AND certain Christmas Tree ornaments. I think she was summarily fired, but not until her transgressions became too disgusting to ignore. Take EVERY apartment ad or promotion you see as being written by someone in LA-LA-LAND. They're not going to tell you about the real nitty-gritty. Parking? NOT adequate. Medical and personal-care service folks canNOT park in the lot. Parking is also restricted in the lane in front of the building, even THOUGH it does not belong to the building, it is a PUBLIC way, not private, and no restrictive signage is legal there. DON'T park next to the (back of the) adjacent building, however, they DO tow. I'll go revisit the place, there is someone there I'd like to see again. ;)

I have lived here since the building opened and I have yet to see or hear a 2 bedroom unit in this building. This highrise is for seniors 55 and older. also your pricing is way high. All in all it is not a bad deal for seniors. The area has all you need to survive within 1mile or less other than healthcare , but transportation is steps away. I might add that the address given is incorrect the building is located at 150 West Maple Street not Drive.