3200 SOUTH OAK PARK AVENUE, Berwyn, IL

Proceed with extreme caution!!!!! Reverb Century Property mgmt has not responded to any of my emails, by simply giving me a date to when repairs will be finished. It has been 14 days now since the water damage was done by the building handyman. I’ve been living in the building for over 10 years, I never had any issues until Reverb Century took over. I’ve noticed a black stain on the foyer of the Anit, I submitted a maintenance request, I was surprised the maintenance worker didn’t know what he was doing!!! He made A mess , he made a huge cut in the ceiling, cutting the fire sprinkler pipe!!!!! The water was everywhere, for over one hour !!!! I had to stay in a hotel for 3 nights because i couldn’t sleep with the loud sound of the commercial fans to dry out the walls, even with all this Inconvenience reverb century refused to help in my hotel stay, stating that as long as I have a bed and a shower the place is habitable and they are not entitled to do What's right !!!! Last thing I would expect from this property mgmt is asking me to have my renter’s insurance pay for it even when they know that their handyman caused the damage in the pipe in first place , I don’t want to sugar coat anything but this what i will call insurance fraud, a licensed plumber was called in to the building he refused to touch the pipes stating he isn't equipped to fix it, Berwyn fire department came and shut down the sprinkler water pipe to stop the damage!!!! It has been 14 days now that the maintenance guy is coming to do repairs, neither Colleen ( property manager) nor Stevie( area manager copied on all emails) is responding to my emails, for the rent amount I’m paying in Berwyn this should’ve been handled correctly from day one to make up for their mistake. I am sure ownership won't appreciate the way they treat their tenants.