Tenant Reviews for 1550 BRICKELL AVE

I would NEVER recommend this complex to anyone. Do not live here!! The other horrible reviews are 100% accurate. The "affordable" rent is not worth all the trouble and extra fees they try and charge you for. You can move next door for a more pleasant experience. Worst staff I've ever encountered. They are completely unprofessional, rude, and on a power trip. This entire complex needs a make over from the inside of the apartments to the employees.

This place is a dump. Please dont be fooled by the nice picture of the gym. They are very disrepecful and very unwelcoming. They treat every resident like an animal, they dont fix anything and dont even place a note when they enter your apartment. The property managers are on a constant power trip. They threaten to sue over everything and are descriminatory against all their tenants. I have yet to speak to a happy tenant. DONT sign a lease here you will be in for the worse time of your life!!! Dont be fooled and trapped! They should be shut down! If you read all 82 reviews of this place you can tell I am not lying. The WORST CUSTOMER SERVICE IN THE HISTORY OF APARTMENT COMPLEXES. THEY ARE JUST AFTER YOUR MONEY AND NOTHING ELSE.

This place has the potential to be a great apartment building in Brickell, if not for the AWFUL CUSTOMER SERVICE. If you decide to live at 1550 be prepared to struggle with everyone in their staff, from their security personnel, to their cleaning crew and of course, their building manager. Their customer service is completely inadequate and you will have to deal with rude and disrespectful treatment for absolutely no reason. Since the moment you start the paperwork to become a tenant you will receive threats and warnings and an overall condescending atittude from the staff. Although I enjoyed my apartment, I must admit that throughout my tenancy at 1550 the administration was never cordial or helpful. Quite the opposite. Also, as someone mentioned in a previous post, there is a $300 non-refundable fee for them cleaning the apartment after you leave. Basically, even if you clean the place, or even have it professionally cleaned, you forfeit $300 the moment you sign the lease. I have been a renter for the last 10 years of my life and have never come across such an arbitrary clause. And as can be expected, the managment is completely unwilling to discuss the clause, let alone negotiate around it, or even answer questions.

WARNING: Not worth the $! The place is cute, but not worth the money at all. Not to mention that management sucks!!! Disorganized, always excuses for things, and the property manager was NEVER nice, to say the least (major attitude problem/should not work with customer service). I will say that the leasing consultant is very sweet, though. FYI, if you read the lease agreement, they are not responsible for any packages that come in (although they sign for them in the front office), so you may receive a package and NO NOTIFICATION that it has been received! Nice! Every building in Brickell and everywhere else I have lived has always notified the tenant once they accept a delivery on their behalf. But I guess substandard is the norm at 1550 and customer service for tenants comes last! Additionally, there is a $300 non-refundable fee (NOT INCLUDING THE PET FEE, if you have one) which no matter the condition you leave the apt, you officially forfeit it... Oh, and if they decide the carpet needs to be replaced (which is only in the bedroom), get ready for a $700 fee also. I have always gotten back deposits from every apartment I have lived in, but this place finds a way to swindle you out of every penny they can! One more issue was with the yard I had as part of my apt. It was infested with fleas when I moved in, and it took them over a month and several threatening letters for them to fix the problem. So Gross! By the way, they claim to be pet friendly, but not so much! One more thing, my car was hit in the tenant parking spot 2 X and since there is no assigned parking, they basically told me they couldn't help me. Very little guest parking as well. Long story short, NOT A PLACE I WANT TO CALL HOME! WOULD HIGHLY RECOMMEND YOU LOOK ELSEWHERE!

My thermostat would leak when I ran the a/c... pics posted. Glad I left even though I still had a couple of months left on my lease.

I've been here for two years and really like it.

THEY ARE SCUM! They window dress and promise stuff but DO NOT DELIVER. We had to delay our move-in because the apt was not ready when promised (read the fine print). The unit was not as nice as the model they show, and after being there a few weeks, we noticed how cheezy and cheap EVERTHING is : faucets, appliances, toilets, cabinets, floors, even the granite are the cheaest of builder grade! Why didn't we pay ATTENTION!? It became depressingly dreary! The power went out for several hours many many times. You could not count on it more than in a 3rd world country. They never even replaced the light bulbs as they said they would. We moved out months early and paid for an empty apartment since they would not fix the dryer vent after threatening them for 10 months (It took 3 hours to dry 1/4 load, but at least we NEVER had to change the dryer filter!). We threatened to do a bad review and they said that wouldn't bother them in the least. That's when we understood why they don't think they need to service their renters.

Be warned, this place is a absolute disaster. Where should i begin, -Parking: there is no assigned parking, only way in and out which creates a complete pain since you could have a standoff with another car coming from the other direction, the parking spaces are not covered so sap, dirt, and bugs fall on your car which is absolutely ridiculous for the amount that you pay to live here. Also there has been numerous complaints about parking since there is not enough parking for visitors, tenets will often let the friends park behind the gate. This wouldn't be a problem if there wasn't a limited number of parking spaces so if you happen to come back to your apartment at 2 am from a night out...be warned, you might not have a parking space. Management is completely aware of this problem FOR YEARS but they have failed repeatedly to do anything about it. They put stickers on cars saying that they will "supposedly" tow the car but half of the time they put the sticker on resident cars even when their 1550 parking tag is clearly visible. If you happen to be one of the unfortunate residents that comes back at 2 am with no where to park, you would have to park on the side of the curb inside the gate, which a chance your car could get hit from another car when its backing up. If you complain, management will refuse to cover the damage. There is a security guard at night but he doesn't speak any english (at all), a complete pain to work with at 2 or 3 am when trying to find a place to park. oh, its also an extra $100 a month for an additional car parking. Apartment- the walls are VERY thin. when i mean VERY, i mean to the point you can hear your neighbor having foreplay, sex, or even hear anything they say when talking on the phone. Not ideal. Dog owners have no regard for cleaning up after themselves and will often find feces and urine in the elevator or near your elevator waiting area. Constant construction on the building. The managers will say that the windows are strong and you don't hear the outside noise...I live on the fourth floor yet i hear every truck, motorcycle, and lawn maintenance that is occurring...you can only imagine how people on the first floor feel. we have an ongoing ant problem. THE BEST PART: so i had a neighbor who smoked pot. this would be not a concern if i didn't smell it every time i got off the elevator and walked towards my apartment. The smell was so bad that it was even coming into my apartment. I complained numerous times yet they couldn't or wouldn't do anything. Gym: small, not a lot of equipment, not regularly cleaned. All in all, don't. live. here. I understand its miami, you shouldn't have to pay so much money and end up living in a hell hole.

Don't waste your money here. The pool is small and unattractive. The gym is small, very minimal, and the bicycle doesn't work and has never been repaired. The gym also looks into the living rooms of the facing apartments (how delightful). The "coffee bar" and recreational area is also in the same space as the gym, so you have the luxury of smelling others sweat while enjoying this fine facility, or the pleasure of sweating your @$$ off in front of a bunch of spectators. The mail comes at no particular time (and it seems none of my important mail comes at all). ----- is a real @##$# and extremely unhelpful. She spends a great deal of time talking about her affairs (cheating on her fiance) with the mail lady...maybe this is why my mail is so if-y. The plants around the grounds are dying and look like they were rejected from a nursery. The security guard that works the weekend shift is not to be found. His golf cart will remain in the same spot for hours. I'm pretty sure he is sleeping. Parking is by war the worst. They promise you a spot in your rental agreement but have yet to fulfill this. Anyone can get in through the gates (even on the rare occasion that they are working). Tenants will frequently open up the gates and allow their guest to park in the unassigned guest parking lot leaving the paying residents without parking options. Oh, now might be a good time to mention that the uncovered parking lot smells like a combination of rotting garbage and animal feces. The sap and debris falling from the tree ruins the paint on your car and covers in in small insects which DO get inside of your car. Additionally the "well-designed" parking lot has an entrance/exit that one car wide. With such thoughtful and considerate *cough* residents living here you may have to have a stand-off with an approaching vehicle as you attempt to enter/exit. Additionally don't expect these wonderful pedestrians to have their conversations anywhere other than the middle of the entrance, and then stare you down for dare needing them to move because they are in fact blocking the ONLY viable portal. Now lets talk about how well built this place is. About three months ago we had some rain (not unusual for Florida). The construction workers on the roof must not have realized that if they leave open, uncovered holes in the roof rain WILL get in. Thanks to this, the air condition units in many of the apartments became flooded with water causing water damage. We also had a temporary waterfall on the first floor. Water was pouring out of the ceiling A/C vent onto the ground. Eventually the security guard brought a garbage can to collect the water. On the second floor water was puddling in front of the elevators from some unknown source. Like a said don't waste your money.

I lived in 1550 for a year and my lease could not end soon enough. I have never had so many problems with an apartment. Everything from the air conditioner to the door lock was broken during my time as a tenant. And trying to get it fixed is even more of a nightmare. It is nice that they have maintenance staff onsite, but they should be able to fix the problem immediately if that is their job. They always did half-fast work and the problem would come back. Now the management staff is another story. They will tell you what you want to hear in order to get you moved in. I had numerous times where we were raising our voices at one another. It was very unpleasant! And to top it all off, the day I was moving out one of the two women that work in the management team told me that all other buildings in Miami are terrible. I told her my new building and she told me that she had heard of women getting followed in the parking garage at my new building. I love my new Brickell address and would never recommend paying the outrageous price for rent at 1550. One thing they have going for them, location. Oh and most of the people living in the building are very nice, but they never last. We all get suckered into moving in and then we realize how terrible it really is. Keep searching if you are reading this review to deciding whether or not to move into 1550.