“Pros • Great restaurants, bars and coffee shops near by • 0.5 mile walk to Echo Park Lake • Close to Silverlake, Los Feliz and DTLA • Easy access to the 5, 10, 101 and 110 Cons • The leasing office (Carra) was terrible from start to finish. I was moving to LA from the east coast. I needed information quickly because I had a lot of things going on for the move. The leasing office was very unresponsive and seemed bothered by questions. Responses could take days or over a week even after stressing that things were time sensitive. She would make excuses on why responses would take so long. This lack of communication continued throughout my time there • There is not a leasing office in the building, so there is no way of tracking them down and they rarely answer the phone • Parking garage spaces are limited and it took over a year for me to get a parking pass. Parking on the street is hard to find at times, you will get ticketed if you don’t move your car for street sweeping on Monday/Tuesday, your car will be broken into, you have to compete with parking from a school near by and a park and the parking in the neighborhood is only getting worse because there have been 3 new apartment buildings added within the last few months that are within a block of the complex • There is an alarm in the lobby that will go off for no reason at any hour of the day for hours and this happens almost everyday • A plastic piece broke on my dish washer, which wouldn’t allow me to use it. They said they needed to order a new part. I followed up with the leasing office several times and they could never give me a clear update. It wasn’t until 2 months past and I told them I need to have money taken off my rent that the part showed up 2 days later and the dishwasher was fixed • After leaving it took 2 months to get my security deposit back, which by law they should have it to you within 21 days. They said a check was sent, but it didn’t show up. After that they offered an ACH transfer and had me fill out a form. I returned the form within the hour and was told I should have it within 3-5 business days. I followed up once 6 business days went by. She said there was an issue with the form and made an excuse of not getting back to me until almost 10 days later I loved the area and was mainly the only reason I stayed as long as I did. I’d suggest trying one of the new apartment buildings in the area if you like the location, make sure you get parking right away and it isn’t under the same management team”
— 1363 Colton St · Los Angeles“Carra property manager is difficult to work with and non responsive. Building had garage door broken over a weekend and easy access into building they would not hire a security guard. Horrible parking!”
— 1363 Colton St · Los Angeles“Lived here for 3 years. It's a good location and has great views. The quality of the apartment itself is fine. They call it "luxury" but it's just basic new apartment stuff. They have a nice but small gym. You will have packages stolen. You will have your car broken into in the secure garage. If you keep a bike in the secure areas, it will be stolen. Management will gaslight and be non-responsive to concerns. My apartment flooded twice due to water pooling in an adjacent apartment. When I told management it was happening a second time and what I thought the problem was, they told me it couldn't be that and didn't check until the next day. The cause was exactly what I said it was. For a while they were AirBnBing vacant apartments. The apartment across from mine was squatted in by folks selling drugs and disabling the building's security measures so anyone could come and go. The same people drilled into their mailbox when they finally left a couple months later. Management gaslighted about all of that too. Apartment was fine, but not worth the hassle. They continually raised the rent until it was untenable and not worth the constant safety issues.”
— 1363 Colton St · Los Angeles“Not enough parking and two campers of homeless on the street. Not a great view from balcony. Place is getting run down. Halls not cleaned regularly. Horrible property manager. If you have a car keep looking this is not the place as they do not have enough parking and the street is always full. You will walk blocks to find a spot.”
— 1363 Colton St · Los Angeles“This building is awful. I signed a 14 month lease which includes waiving your rights to local tenant protections. At the end of the lease, they raise rent 22% and most everyone moves out. Furthermore, the property manager threatened to charge me thousands of dollars if I didn't close my windows while my carbon monoxide alarm was going off, and they were nearly 2 month late in refunding my original deposit, which I only received after threatening to take Inspire to small claims court. Bikes and packages are also often stolen from within the building. So glad I no longer live there. Prospective tenants beware.”
— 1363 Colton St · Los Angeles