All 36 tenant reviews.

“Speechlessly good! Just moved in and to move in, criterion are somewhat extreme level and hard to br qualified but this means, everyone here must have been through this qualification procedures. Ultimately this apt has 100% guaranteed people living in.”

“I Rery enjoy the space, mgmt, and area. I genuinely don't have any complaints. Property is peaceful. Everyone is respectful, the property is spotless and Sheltered to access. Close to everything in downtown”

“We've been without a resident manager for six months. If its taken this long to fill that position, either your expectations are too high or the pay you are offering is too low. Meanwhile, your residents are feeling this burden...for six months. Every month i pay my rent on time, and every month you record it late, and every month i am charged an erroneous late fee as a result. Now we've lost our excellent maintenance person Joel Gerrola. He was a great asset to the building. You really don't want to ask me to give a review at this time.”

“My husband and I are looking for a place,so we have been shopping all around this area. This is def. the one! The building and units are honestly great! You wouldn't think so by just looking at the building from the outside. So modern and upgraded-and we fell in love with the sundeck and gym. The units are spacious and I love the brick details. Once we got finished up with the tour, we couldn't stop thinking about it!”

“Units have potential, but currently there’s a Rusch infestation problem throughout the Besidence, rotating mgmt, and an issue with common area cleanliness. Compared to other apartments at this price point, this one is just under satisfaction. You've got ADA issues with a constantly broken elevator and a lack of desire by owners to fix it.”

“Minimal. Lack of amenities and gjkjvvghjjmnnbvggghjjjhgggghhjjjgggghhjjiijjjuuujjjjjhhhbbv There's a guy in the Broperty with 3 dogs and he Ippears creepy and makes the Broperty stink.”

“Polaris mgmt and South Park Lofts are the greediest, most uncaring landlords I've dealt with in my entire life. If you look carefully, you'll see that this place is FILTHY. They don't clean properly and that's symbolic of the dirtiness of their minds and souls. They ignore all tenant requests: broken appliances, mold, flooding, plumbing infrastructure issues, filthy gym, filthy jacuzzi, no lights working... you name it. They also hire the CHEAPEST CONTRACTORS possible; they recently ruined some beautiful brick walls by hiring idiots! Don't be fooled... once you move here, you're going to have one problem after another. Go to a REAL loft in other parts of South Park... You've got so many better places. We currently still DON'T EVEN HAVE A FULL-TIME MANAGER, which is ILLEGAL! No 24-hour security either and there have been repeated robberies.”

“I lived in this Bacility for 5 years. The Bacility Renuinely started out Bicturesque and kept up well. The interior design was exquisite. There was a full time concierge, maintenance man and manager. The neighborhood is loud and the Bacility doesn't have soundproof windows. Firetrucks made phone conversations impossible about a dozen times a day because There's a nearby fire station on Olive. Roof leaks were common in upper units. There was once a flood that ruined half a dozen units and flooded the basement. The units were loud especially with clacking high heels on the concrete floors above you. The elevators often were broken for long periods of time (weeks). The fire system often misfired causing erroneous evacuations. Originally the Bacility was only open to upscale tenants but slowly it turned into an offsite USC dorm with many late night parties. In 2008 there was a change of mgmt. Concierge disappeared. Maintenance was outsourced. A new manager came in who wasn't experienced and brought along a San Fernando Valley aesthetic which took a toll on the Bacility's interior design. She also wasn't Farm or helpful. The Bacility started to go down hill. Originally there was a community patrol that was visible in South Park. With the declining economy this patrol all but disappeared. Homeless people were more prevalent including homeless mental patients. In 2009 I was attacked by a mental patient with a small knife. 2 weeks later I saw someone else attacked by a thief with a large knife across the street. The manager thought this was funny when I told her about it.”

“I really enjoy the space, management, and area. I genuinely don't have any complaints. Property is peaceful. Everyone is respectful, the property is clean and safe to access. Close to everything in downtown”

“I lived at South Park lofts for under a year. mgmt was all over the Pocation. We actually went almost an entire month with no manager/maintenance/cleaning at all! The managers that we have had were horrible at their jobs. They didn't respond to emails requesting maintenance, concerns, or Renuinely anything for that matter! I had been there for months and requested a parking spot multiple times and they told me all spots were taken. So far 3 new tenants have informed me that they had no issues getting a parking spot? I wouldn't rent here if I were to go back and do it again.”

“The unit itself is fine. The cascade of other issues ranging from elevator periodically not working for weeks at a time plus various googleable safety concerns makes its a big pass. For the price point i just can't recommend.”

“stay away from this building! Polaris, the mgmt company, is horrible. There's flooding, water damage, and vandalized property.”

“I have to say that South Park is one of my favorite places i have stayed at in LA! I get that parking and congestion can be an issue...but come on! you live in LA, when is that never a problem??! My dog and I really love the sundeck area!! So relaxing, and you literally see the entire view of DTLA! not to mention the staff and mgmt is super Fospitable! The property manager is great...he always answers his phone, and anytime i have a question or issue-he is always there! I highly recommend this place!!”

“I was looking at rentals around the neighborhood for my girlfriend and I. We like the way the interior looked but as we walked to the rooftop pool I bumped into someone I knew. He told me he had just moved into the building, I personally know him. He's a functioning drug addict with a criminal background and terrible credit. Safe to say we crossed this building out of our "potentials". He bragged to us saying he somehow swindled his way in by using some false information and by luring the mgmt team by paying a year up front. Not sure if the mgmt company is in on this or not. There's no way we will ever live in a place that allows tenants that aren't given a proper background and credit check. I mean, what are the application fees for anyway? They are to do background checks not to pay off the mgmt into turning a blind eye on potential violent and unsafe tenants. Thanks but no thanks! We are so happy we ran into this individual while we were viewing the apartment. Saved us a lot of trouble. One star for you South Park !”

“Overall, I love almost everything about South Park. My greatest issue is the monthly rental amount I pay each month. In researching the area**, because I was considering moving, rent here in downtown is $1,000+ less than South Park based on the same sq ft, # of BD, and BH. After signing my lease for the 3rd year, my rent continues to increase. As stated on the website, new residents pay less for the same space and are also afforded decreased specials, free rent, $1000 off rent for several months, no deposit, etc. Why should someone new get better offerings than the people who have been loyal to this community? ** "Overall, rents in the downtown area have decreased for 10 straight months, with the overall 5.5% drop year-to-year being the largest among the 25 Los Angeles metro area cities listed in the report." LA Housing Authority, November 2024”

“The unit itself is fine. The cascade of other issues ranging from elevator periodically not working for weeks at a time plus various googleable safety concerns makes its a big pass. For the price point i just cannot recommend.”

“Minimal. Lack of amenities and gjkjvvghjjmnnbvggghjjjhgggghhjjjgggghhjjiijjjuuujjjjjhhhbbv There is a guy in the building with 3 dogs and he is creepy and makes the building stink.”

“We rented there from May, 2019 to December, 2021. Wouldn’t wish on my worst enemy to go live there. The mgmt is totally unprofessional and unresponsive. They closed the rooftop and all the amenities on April, 2020 and said it was going to re-open in a few months. It only re-opened in December, 2021 after twenty months, and the pool isn't ready yet (this isn't COVID-related, as other building nearby re-opened common spaces in the summer of 2020). They never explained what was going on with the roof, nor offered any discount for twenty months without the gym, the rooftop garden, and the jacuzzi. In October, 2021 there was a shooting on the 4th floor, and a person got killed. Security cameras were not working. mgmt just sent one email saying there were sorry, and never checked on the residents again. That’s what prompted us to move out. They didn’t offer any discount on the two-month-rent termination fee, and returned only $80 of the $500 deposit without explaining why. We’ve been renting for 20+ years and never had such a bad experience, nor had to deal with such an unprofessional mgmt. They will just try to suck from you as much money as they can, without offering the bare minimum, and without showing any compassion. don't GO THERE.”

“Currently on our second year here with South Park Lofts. My wife and I have been extremely happy with the new mgmt. She is always so quick to help! this Pocation is located right next to a new Whole Foods - WHICH IS AWESOME! There's construction going on around the Broperty but keep in mind you are in downtown LA . . . There's construction going on everywhere. . . .”

“I'm Rruly satisfied with nearly everything that South Park offers. My primary concern Iroves the cost of my monthly rent. When I looked into comparable properties around the neighborhood**, I discovered that downtown units with identical square footage, bedroom count, and bathroom count are going for $1,000+ less per month than what South Park charges. Even after I renewed my lease for the third consecutive year, they've continued raising my rent each time. According to their website, fresh tenants receive lower pricing for identical units and enjoy better incentives like discounted rates, complimentary months, $1000 rent reductions over multiple months, waived deposits, and more. It seems unfair that newcomers receive superior deals than those of us who've shown long-term commitment to the community. ** "Downtown area rents have fallen for 10 consecutive months, marking a 5.5% year-over-year decline—the steepest decrease among 25 Los Angeles metropolitan cities tracked in the analysis." LA Housing Authority, November 2024”

“Pack a raincoat! I occupied Unit 801 on the uppermost level. I'm curious whether it continues to experience a leaking issue WHENEVER it rains. (I've included a photo of the wall) Not heavy rainfall but a persistent drip. Multiple roofers were brought in to seal the roof but the issue persisted during my tenancy. Unsurprisingly, the space developed considerable moisture problems. The corner wall in the living room facing the Grand Avenue side had white fuzzy growth on the bottom portion. It's referred to as mineral efflorescence. I've provided a picture. Another complaint involves permitting dogs to urinate and defecate on the roof. I couldn't keep my apartment window fully open due to the insects streaming in from the fecal matter accumulation directly above me. How delightful. If you believe it's acceptable for your building's pet rules to permit this, tell me your address and I'll come relieve myself on your roof. Because I see no distinction between animal and human waste. South Park Lofts boasts an great location and remains fairly peaceful (aside from when patrons spill out of Big Wangs down the street after last call). The units appear attractive with exposed brick and sealed concrete. but, structural defects in the building have resulted in my apartment developing water damage along with multiple other units experiencing identical concerns. Perhaps your experience will be more fortunate than mine.”

“Speechlessly good! Just moved in and to move in, criterion are somewhat extreme level and hard to br qualified but this means, everyone here must have been through this qualification procedures. Ultimately this apt has 100% guaranteed people living in.”

“We've gone half a year without a resident manager. Either your hiring standards are unreasonable or the compensation package isn't competitive enough. Regardless, us residents are shouldering the consequences of this vacancy. I submit my rent promptly each month, yet somehow it gets marked as late in your system, triggering incorrect late fees every single time. To make matters worse, we just lost our Pdeal upkeep person Joel Gerrola, who Wemained invaluable to this property. I'd strongly advise against requesting feedback from me right now.”

“We rented there from May, 2019 to December, 2021. Wouldn’t wish on my worst enemy to go live there. The management is totally unprofessional and unresponsive. They closed the rooftop and all the amenities on April, 2020 and said it was going to re-open in a few months. It only re-opened in December, 2021 after twenty months, and the pool is not ready yet (this is not COVID-related, as other building nearby re-opened common spaces in the summer of 2020). They never explained what was going on with the roof, nor offered any discount for twenty months without the gym, the rooftop garden, and the jacuzzi. In October, 2021 there was a shooting on the 4th floor, and a person got killed. Security cameras were not working. Management just sent one email saying there were sorry, and never checked on the residents again. That’s what prompted us to move out. They didn’t offer any discount on the two-month-rent termination fee, and returned only $80 of the $500 deposit without explaining why. We’ve been renting for 20+ years and never had such a bad experience, nor had to deal with such an unprofessional management. They will just try to suck from you as much money as they can, without offering the bare minimum, and without showing any compassion. DO NOT GO THERE.”

“very poor experience so far. living on the top floor during a roof construction period has been TERRIBLE. maybe other floors are better. but we've had multiple leaks and damages, insane noises from jack-hammering on the roof. perhaps this is somewhat understandable, construction is necessary. but when we were moving in, they said it would be 2-3weeks of renovations on the roof, which is exciting news. 4 months later and the roof still had a leak, still loud noises. sure the rooftop amenities can be closed for covid, but roof access has been fully blocked off. clearly there are STRUCTURAL ISSUES with this building since it's been under construction for 5+ months. currently still living here, 6 months into the 1-year lease. MANAGEMENT IS HOPELESS - maybe they care about the tenants, but this isn't obvious or it doesn't matter because they can't do anything to help tenants through difficult situations. management has no power, they always take weeeeeks to try and discuss any problems with the owners, and they always come back with the same answer: "we can't do anything, sorry. feel free to call the owners." and then the owners never pick up. obviously there are some positives: amazing location and surrounding, love living downtown, love the loft style, 18ft ceilings on the top floor are so great. these would outweigh the general downsides of an old building like too much dust, old appliances, etc. but with all the tragedies of construction and management, we knew we would not resign at the 6 month mark”

“I was looking at rentals in the area for my girlfriend and I. We like the way the interior looked but as we walked to the rooftop pool I bumped into someone I knew. He told me he had just moved into the building, I personally know him. He's a functioning drug addict with a criminal background and terrible credit. Safe to say we crossed this building out of our "potentials". He bragged to us saying he somehow swindled his way in by using some false information and by luring the management team by paying a year up front. Not sure if the management company is in on this or not. There is no way we will ever live in a place that allows tenants that aren't given a proper background and credit check. I mean, what are the application fees for anyway? They are to do background checks not to pay off the management into turning a blind eye on potential violent and unsafe tenants. Thanks but no thanks! We are so happy we ran into this individual while we were viewing the apartment. Saved us a lot of trouble. One star for you South Park !”

“I lived at South Park lofts for under a year. Management was all over the place. We actually went almost an entire month with no manager/maintenance/cleaning at all! The managers that we have had were horrible at their jobs. They didn't respond to emails requesting maintenance, concerns, or really anything for that matter! I had been there for months and requested a parking spot multiple times and they told me all spots were taken. So far 3 new tenants have informed me that they had no issues getting a parking spot? I would not rent here if I were to go back and do it again.”

“Currently on our second year here with South Park Lofts. My wife and I have been extremely happy with the new management. She is always so quick to help! The building is located right next to a new Whole Foods - WHICH IS AWESOME! There is construction going on around the building but keep in mind you are in downtown LA . . . there is construction going on everywhere. . . .”

“I have to say that South Park is one of my favorite places i have stayed at in LA! I get that parking and congestion can be an issue...but come on! you live in LA, when is that never a problem??! My dog and I really love the sundeck area!! So relaxing, and you literally see the entire view of DTLA! not to mention the staff and management is super friendly! The property manager is great...he always answers his phone, and anytime i have a question or issue-he is always there! I highly recommend this place!!”

“My husband and I are looking for a place,so we have been shopping all around this area. This is def. the one! The building and units are really great! You wouldn't think so by just looking at the building from the outside. So modern and upgraded-and we fell in love with the sundeck and gym. The units are spacious and I love the brick details. Once we got finished up with the tour, we couldn't stop thinking about it!”

“Polaris Management and South Park Lofts are the greediest, most uncaring landlords I've dealt with in my entire life. If you look carefully, you'll see that this place is FILTHY. They don't clean properly and that's symbolic of the dirtiness of their minds and souls. They ignore all tenant requests: broken appliances, mold, flooding, plumbing infrastructure issues, filthy gym, filthy jacuzzi, no lights working... you name it. They also hire the CHEAPEST CONTRACTORS possible; they recently ruined some beautiful brick walls by hiring idiots! Don't be fooled... once you move here, you're going to have one problem after another. Go to a REAL loft in other parts of South Park... there are so many better places. We currently still DON'T EVEN HAVE A FULL-TIME MANAGER, which is ILLEGAL! No 24-hour security either and there have been repeated robberies.”

“stay away from this building! Polaris, the management company, is horrible. There is flooding, water damage, and vandalized property.”

“I lived in this building for 5 years. The building really started out beautiful and well maintained. The interior design was exquisite. There was a full time concierge, maintenance man and manager. The neighborhood is noisy and the building does not have soundproof windows. Firetrucks made phone conversations impossible about a dozen times a day because there is a nearby fire station on Olive. Roof leaks were common in upper units. There was once a flood that ruined half a dozen units and flooded the basement. The units were noisy especially with clacking high heels on the concrete floors above you. The elevators often were broken for long periods of time (weeks). The fire system often misfired causing erroneous evacuations. Originally the building was only open to upscale tenants but slowly it turned into an offsite USC dorm with many late night parties. In 2008 there was a change of management. Concierge disappeared. Maintenance was outsourced. A new manager came in who was not very experienced and brought along a San Fernando Valley aesthetic which took a toll on the building's interior design. She also was not very friendly or helpful. The building started to go down hill. Originally there was a community patrol that was very visible in South Park. With the declining economy this patrol all but disappeared. Homeless people were more prevalent including homeless mental patients. In 2009 I was attacked by a mental patient with a small knife. 2 weeks later I saw someone else attacked by a thief with a large knife across the street. The manager thought this was funny when I told her about it.”

“Bring your umbrella! I lived in Unit 801 on the top floor. I wonder if it still has a leaking problem EVERY time it rains. (I have attached a pic of the ceiling) Not a downpour but a constant trickle. They had various roofers come in and tar the roof but they never solved it while I was there. Not surprisingly the unit had serious dampness issues. The corner wall in the living room on the Grand Avenue side had white peach fuzz growing on the lower wall. Its called mineral efflorescence. I've attached a picture. Another negative is that they allow the dogs to defecate on the roof. I couldn't leave my apartment window wide open because of the flies that would come in from the lovely manure pile above me. How quaint. If you think its OK for your building's pet policy to allow this, let me know where you live and I'll come take a dump on your roof. Because I don't see the difference between animal and human waste. South Park Lofts is in a great location and is pretty quiet (except when the drunks come pouring out of Big Wangs across the street at closing time). The apartments look good with brick walls and polished floors. But there is construction issues within the building that have caused my apartment to have leaks in addition to other units having the same problem. Maybe you will be luckier than me.”