Showing 1–10 of 25 reviews
VictorVasquez
2 years ago
Ashley and the team are absolutely THE BEST. I have lived here for over 7 years and am consistently amazed at the attentiveness, professionalism and care that each team member puts into their role. Maintenance requests are always handled quickly and accurately. Rates here are beyond reasonable and the amenities are high-level. It feels good to live in a community where the team looks out for the residents so well. I would highly recommend Pegasus if you're looking for your next DTLA home.
Current Resident 137333
3 years ago
Tenants that park in the building pay $200 plus. There are 2 people-one of which is my neighbor, that parks in the Alley (wilshire side) for free. This is a no parking zone that blocks those who come in and out. I have also been witness to the guy in the white care with the smashed windsheild complaining to the concierge in the front desk that his car was towed- he LITERALLY said he was going to have him towed but he did not. The girl living next to me has notices on on her door that she has not paid rent since March of 2022. HOW IS THIS FAIR? The building is literally allowing people to park for free in said area.
Honestlyy
5 years ago
While I was working on my computer the maintenance man started filming me which is a breach of privacy and trust. As a former entertainer I value my privacy, I also set hidden cameras inside the apartment to capture this on video. There is no privacy and the french concierge disrespected my lady after her surgery asking her to get the door herself. To top it off they are infested with roaches since covid 19 and the roaches travel from under the front door to door. The concierge avery uses his phone on him to record what you say to him. The hot water is non existent and they only raise the boiler temperature to sell apartments for new leases. Crap service
Dan_H742
7 years ago
My honest and in-depth review of the Pegasus apartment We lived at the Pegasus Apartments for 2 years starting in April of 2017 and I would like to give my honest account of the pros and cons of living here. Buckle up this is a long one, but I promise it is helpful. Let's start off with the Pros . Rooftop pool/gym/hangout/BBQ area was one of the best features of Pegasus. . All the concierge and leasing agents were extremely helpful throughout our stay anytime we needed help (big ups to Amal, Avery, & Alex. I apologize for missing some other names!) . Can't forget the maintenance guys either, they were always quick and extremely helpful! . The apartments are small (that's just DTLA) but they are nice and set up well (minus the all-in-one washer/Dryer). The AC worked great for somebody that likes to keep it cold in their apartment. . Mixer events! I have never stayed anywhere that did this, but these were great, and we did make a few friends that have moved on from the Pegasus that we are still in touch with. Anybody that is not from LA knows how hard it is to make friends and having them in the same apartment as you make it easier to hang out! . These guys are pet friendly and extremely welcoming of them. I have found this to not to be common in places that even claim to be pet friendly. . Freight elevator is a godsend for moving in/out. This is not common but an amazing feature of this place. The Cons . To start, I had scheduled an apartment walk and show up to see we are double booked (oldest trick in the book to put the sales pressure on). Well it worked because we were blinded by that glorious rooftop pool. We jumped into our apartment before taking a minute to consider other factors. (see below) . I will accept partial responsibility for this, but we were never clued in that the apartment we were moving into would have the new metro construction going on around the clock for the next year or so. (Arc flashes lighting up the entire room at night, and the sounds of cutting and grinding that were supposed to stop at 9 P.M. keeping us up) not fun for people that wake up for work at 4 A.M. would have been nice to get a heads up to potentially consider another area of the building. . The lighting in these apartments is pathetic even by California apartment standards. 2 terribly dim lights in the kitchen and dining room using some goofy bulb that can't be swapped out with something better. Normally I wouldn't write this item down but for an apartment that costs 2500+ dollars for a 1 bedroom I felt it belonged here. . The all-in-one washers and dryers got to go. They cannot keep up with people that go to work/gym/outs demand. 1 load can take up to 3 hours from beginning to end and your clothes will still wind up wrinkled. They have on site laundry, but this rant is long enough without diving into that mess. Again, probably not worthy of putting on a con list but I will refer you to my last statement regarding apartment cost. . Our neighbors F@*!&#g sucked. This isn't necessarily the Pegasus' fault but after a 9+ months of off and on battle over banging a subwoofer loud enough so you cant even carry a conversation in your apartment without hearing (thun,thun,thun) rattle through your head, I can't help but wish they would have done more with them. (I may be asking a bit much here, but it was the #1 reason we decided to leave). I am still in the process of dealing with this item, but the deposit charges process has been a mess so-far. A week after my departure I was hit with nearly 900$ in "damages". I am fully aware that I am not perfect and that there would be deductions, but this has felt excessive. The biggest mistake being that I requested an initial inspection to fix potential "damages". The inspection was performed but I never received a follow up on these items. This has left me blindsided. I will update this review depending on the outcome. Word of advice DOCUMENT DOCUMENT DOCUMENT!! Take pictures, save your emails, and make copies of all paperwork you submit and receive. I am usually on these items but moving is stressful and when you have one day to move out and into a new spot its easy to miss those last critical steps. DO NOT wind up in the same position as me! Overall, we liked our stay at the Pegasus Apartments. It's unfortunate that our neighbors and this deposit dispute have left a sour taste in our mouth, but we did enjoy our time here before that started up. We liked living in downtown and would consider living there again in the future with a smarter approach.
amylynngrover
12 years ago
I love the Pegasus!! The building is in a fantastic location-- I love being in the city and so close to everything! The rooftop is beautiful, sweet pool, bbq area, internet lounge/hang out area & gym! I love the direct access to parking (on my floor). My place is such a great space, it's clean & fresh, great light, has beautiful hardwood floors, fixtures, and washer dryer in suit. The building is well kept with helpful & kind staff.
arhsmommaree
13 years ago
I cant say enough about the Pegasus. Fantastic location, fantastic staff, I couldnt ask for more. From day one, I was treated with respect and courtesty and everyone on site goes above and beyond to make sure I'm completely satisfied. Kudos to the Pegasus! I intend to live here for a very long time.
Current Resident 422068
13 years ago
I lived at the Pegasus for two and a half years (I took over another woman's lease midway through). I lived in a studio for the first year and a half, and then moved into a 2bd/1bth with a friend for the last year. I would have happily stayed, but I got a new job in West LA and decided to move out there to avoid a hellish commute. There were a few issues here and there, but on the whole it was a great experience. The office staff is very personable, and they know EVERYONE by name, not just the penthouse renters! They followed up on any issues and were very helpful. Maintenance requests were always taken care of within 24 hours, usually same day if you requested it early enough. From what I know of the other residential buildings in downtown, this is practically unheard of! When my roommate and I moved out, the charges to our security deposit were fair and only included the normal deductions for cleaning and repainting (we put lots of decorative stuff on the walls, so we deserved it). The location is to die for, and although the rent might seem expensive, I think it's a bargain for what you are getting. I've worked in real estate and am very familiar with the downtown residential market, so I'd say I have a well-informed opinion. The amenities are great: the rooftop pool is beautiful and always fun on weekends; the gym is well equipped and has an amazing view, especially at night; the staff throws parties for the residents with free food and alcohol provided by the restaurants that lease the first floor retail space. All in all, I highly recommend living at the Pegasus!
laharuka
13 years ago
Location(center of Downtown) is a little noisy, but very convenient to transport. In addition, view on the rooftop is excellent. Thus, totally great!! Staffs of this apartment are so kind and helpful. Equipment and services provided are nice and works well. I fully enjoy. Although rent is not cheap, if you wanna enjoy urban life, I can highly recommend.
Current Resident 102889
14 years ago
Great location. The Pegasus Team (staff) is very friendly, helpful, and responsive. The Pegasus has always been an awesome building, but it has gotten even better since Equity Residential acquired the property and entirely renovated the rooftop pool and fitness center and completed several other building improvements. The rent prices are very reasonable considering all the great features and amenities that the building has to offer. Overall, the Pegasus is a great place to live.
brunich
14 years ago
The Pegasus is ideal for those who live, work, and play in the city. I am an urban animal but even if you need to get to outlying areas it is extremely convenient to freeways and transportation. This is an Equity Residential property so management is very tenant friendly. I appreciate the attentiveness of the staff as much as the sturdiness and security of the building itself. You cannot duplicate the 24 hour rooftop pool and patio anywhere else. You are in the middle of the financial district, and seemingly unlimited choices of dining and entertainment.