Tenant Reviews for 1738 CANYON DR

Since December 2020 when Raintree Partners purchased the complex it has devolved into an abysmal slum, planters torn up, large dirt piles in the common area, the pool totally dug up, dead rats around the complex, numerous City code violations, tenants moving out, management does not answer the phone, in fact took down the "Office" name on their door, vagrants loiter on the premises and complex cleanliness is poor. Raintree and Cirrus has totally crapped up what was once a nice complex.

http://www.yelp.com/biz/canyon-drive-manor-apartments-los-a

Would not live here under ANY circumstances! ROACHES and what's disheartening is that they are not honest about it. Even sent an email in advance noting past reviews but was assured they fumigate all apts. before move in. To my surprise one week before move-in I asked to see the apt. we were moving into(not the one we looked at) and there were roaches in all the rooms but heaviest in the kitchen. Still there 2 days before move in but assured they would be gone on move in day. Guess what??? Got a call mid-afternoon on move in day- truck loaded and no where to go to say the roaches hadn't cleared. Wish i could say they bent over backwards to make amends -afraid not. the only one that apologized was the accountant refunding our rent and deposit.

I'm moving out to this building sad we miss the only friendly proffecional nice guy the maintenance that's the only person who take care this building manager don't care nothing. Especially Rudy sucks the building is not bad people respect all the time I'm glad Rudy is no more longer

i'm surprised about some of these not so flattering reviews. i've lived on the 3rd floor for 10 years now and ya it's not crazy fancy but it's cozy, comfortable, the people I find are very kind and sweet. I make a very good living and could easily afford something much more expensive, but I love the place, and don't want to leave. Rudy the manager and Havier the super i've known for a very long time and yes you have to remind Rudy sometimes to get something done but he's fantastic to deal with, a good man, and yes HUMAN, he's late every once in a while. but I got no complaints. I HATE all insects and i haven't had a problem with roaches. the neighbourhood is incredible and the apt is fantastic. that's my experience. so much so that I could easily move into something much more expensive and I don't, not for 10 years. I think some people had some negative experiences and are going overboard.

I lived here for almost a year and I had many issues trying to get ahold of the manager Rudy. The apartments aren't that nice but they aren't disgusting either. There are quite a few roaches here, but as long as you keep your place clean you wont see them in your apartment hardly ever. If your on a bottom floor you can hear the maintenance people banging on the cement floors from 10 apartments away at 8 in the morning sometimes and it is very loud... This apartment building is owned by a large corporation which means that they will try to screw you over any chance they can. I was 1 week late on my rent on the last month of my lease due to being very ill for 2 weeks and I had left Rudy many messages to explain my situation. I had finally gotten better and made enough to turn in my rent a week late only to find an eviction notice on my door the next day. I think because I had just put in my month notice they used it as an opportunity to keep money they didn't deserve. I was so upset I packed up and left within 4 days and being only 20 and not realizing it, I didn't do a walk through with Rudy(Not that I would be able to get ahold of him anyway). A month ago(about a year after I moved out) I got several calls from debt collectors. The apartment corporation that owns Canyon Drive manor are saying I did damage to the apartment that I didn't do and are trying to charge me 3000 dollars plus intrest for those "damages". Greedy corrupt corporate bastards trying to take advantage of the the poor so they can get more rich. The sad part is, I cant afford a lawyer to fight this. But I think they knew that already...

I lived in this apartment complex for a few years and just moved out in 2011. I wouldn't recommend this place to ANYONE, unless they needed an affordable place for the extreme short term. There are roaches, especially towards the end of the year. In the elevators, apartments, trash shoot, etc. There doesn't seem to any tenant screening as the police have been here on NUMEROUS occasions making a bust. It is extremely run down and because it is so close to the 101 freeway, you will always have a layer of black soot from car exhausts blanketing your apartment (and lungs). The elevator and lobby areas ALWAYS stink and now that a firehouse is going up across the street, get ready for loud sirens throughout the day. The owners of the property are money hungry and are ruthless when it comes to collecting rent. The only positive about this place is the working staff and Manager. They do try their best to make you happy in hell. I'm not a bitter person, like I said, I've been here for years and the place has rapidly diminished in all areas. New ownership, a MAJOR facelift and some tenant screening is necessary for this place. STAY AWAY!!

I haven't had any problems. Not pristine, the unit is a bit run down but nothing terrible. Comes with a small AC unit that doesn't manage to reach the bedroom. But haven't had any problems with noise or vandalism, complaints have been responded to.

I broke my lease 3 months early because of a roach infestation. I had the place exterminated FOUR TIMES, yet the roaches still kept coming. Apparently the entire left side of the complex has a roach problem. This issue was not addressed for the 9 months I was living in this hell hole. Also, the complex is horribly managed. The "manager", Rudy Marquez, is pretty much a rat who lies about everything. He lied several times regarding the exterminators, and I had to call Western Exterminators myself to find out that they didn't receive a call from the manager. Absolutely nothing is repaired on time. I had a leak in my bathtub and kitchen sink which went unrepaired for almost TWO MONTHS. I constantly reminded Rudy of the issues, but he never did anything. The people here are great but I have no clue how they can survive under a clearly incompetent and careless manager. PLEASE STAY AWAY AT ALL COSTS. There are much better places to live only a few blocks away. I'm living in Los Feliz now and am so much happier here.

The feedback is clear on here. It's kind of a nightmare. Staff on hand means well, but management company doesn't support or empower them.