Showing 21–25 of 25 reviews · Page 3
mtrotter92
4 years ago
I moved in to sunset+vine in December 2020, so at this point, I've been in the complex for over a year. And after all that time, I only have wonderfully positive things to say about it! The complex itself is beautifully maintained. The courtyards have lush greenery and cozy fire places that are perfect to sit by and relax. There's a great pool area where you can almost always find a seat (though competition for spots greatly increases on hot summer days), and a gym with ample equipment, including 3 Peloton bikes. My unit itself is spacious and well updated, and any time I've had an issue maintenance has resolved it in a matter of hours. That's a perfect segue to talk about the staff at sunset+vine, all of whom are consummate professionals. I've already mentioned the maintenance staff, but it bears repeating - they're great! They're so quick to respond to issues and they resolve them promptly. I've lived in buildings where the maintenance staff comes in, diagnoses a problem, and doesn't return to fix it for weeks. That's not the case here - they handle things the right way the first time, and they do so while remaining friendly, courteous, and conscientious of your home (I've had several technicians remove their shoes to make sure my home stays clean). Special shout out to Jermaine W on the maintenance team, who has gone above and beyond for me many times. He once saw me struggling with moving a couch into my unit - he dropped what he was doing, helped me, then returned to work. He's a true stand out. Continuing with the staff, I of course have to mention the custodial team, who toil every morning to make sure the complex looks flawless. As with any apartment complex, some neighbors are messier than others. But thanks to the amazing custodial staff, I've never seen the same mess more than once. That is to say: if I walk by a mess on my way out, it's cleaned up by the time I get back. They shouldn't have to clean up after slobby neighbors, but they do, often thanklessly, and they do a damn good job. Next up - the security and concierge staff. Again, they're amazing (seeing the pattern here yet?)! Any time I've had questions or concerns, they're quick to address them and do so while maintaining a stellar attitude. They have one of the tough jobs - making sure that only people who are supposed to be in the complex are in the complex - and again, they do it flawlessly. By nature of this complex being in the heart of Hollywood, they get the occasional crazy person or drug addict trying to force their way into the complex. And again, I've never seen them waiver. They do the job so incredibly well. Last, but certainly not least - the leasing staff. As you'd expect, the leasing staff were the first group my wife and I interacted with when we first came to see the complex. They started us off on a great note being super flexible and accommodating with our tour of the facility (this was peak Covid times, mind you). It was our interactions with them that made us certain we wanted to sign a lease at sunset+vine - if they were that good, certainly the rest of the experience would be. And of course, that's proven true. In my interactions with the leasing staff since that time, they (like the other groups I've mentioned above) have been an absolute joy to work with. It's clear they take pride in what they do and the complex is so much better to have them at the helm. All-in-all, my experience at sunset+vine has been nothing short of spectacular. If you're on the fence about signing a lease here, do it. You will not regret it.
Julie_F273
4 years ago
I'm so glad that I moved into Sunset and Vine! I was looking for a community that was both in the middle of Hollywood, and offered a clean, quiet community... and that is exactly what I found here! The amenities (pool, jacuzzi, gym, dog run) are excellent and always clean, my apartment itself is beautiful and in great condition, and most importantly to me, the staff is present, professional, and friendly! They have remembered me by name and care about the community, and the one time that I has a maintenance request, it was resolved within the day. Whenever I have a package that makes it to the front desk instead of the Amazon Hub, they are always quick to give me a call personally to inform me.
Current Resident 727637
6 years ago
Overall everyone is responsive to any issue that may arise. The resident events that have been held here are a nice addition. Continued improvement has taken place and the staff seems open to working with the residents to resolve any problems.
Current Resident 727018
6 years ago
We moved in a few weeks ago and are really enjoying the apartment so far! We love our lofted ceilings and are enjoying all the amenities such as being able to print documents at the business center. The leasing office has a Christmas tree with dog treats under it and our pup loved it! Our dog loves living here, which surprised us because its a high rise apartment. Theres lots of other dogs and the barking lot works just fine for him. we love the location and how easy it is to walk around Hollywood. Good people working here friendly and helpful.
Current Resident 717069
6 years ago
Too expensive and loud residents..........;.;)/&/&!:!:$/$/!/&.!/!!:!:!:!2!/!bdwjkB job kssmmsjsnbsnsnsjsbebwjznlalasnbwjekzbsjwjbzmamznshsnznnansb snejxnwnjd enakanmanz d s sn