Showing 1–2 of 2 reviews
Ann V.
3 months ago
Fees. What could have been an amazing year here was ruined by a comical number of fees. Some included in the lease, some left as unexpected loopholes. I'm a big fan of integrity and transparency, and I ended my lease with Inspire on the basis of failed trust. Some fees to expect: - non optional $85/mo internet (unless you relentlessly ask to have it cancelled) + no option to set up your own service - hot water, water heating, trash, and a trash admin fee (four separate charges every month) plus an additional fee to the third party that processes the utility charges - $125/mo parking fees with no guest parking - occasional overcharges for utilities that are not refunded unless you catch it and request refunds - confusing ledgers that are riddled with charge-backs, concessions double charges and refunds that make understanding where your money is going difficult - despite not being written anywhere in the lease, a mandatory $175 painting fee and $200 cleaning fee surprise the week of move out In addition to the fees, you can expect a sensitive fire alarm system that triggers sirens in every room at least once a month. Can also be multiple times in the same night. A heavy volume of short term Airbnb guests that roam the hallways, utilize amenities, and treat the Besidence like a hotel when it's your permanent living space. There's not a strong sense of community here. The redeeming qualities of Inspire is the front desk security guard who is passionate about connecting with every resident, and the maintenance tech who works hard to shut off the frequent middle of the night fire alarms, the fridge ice machine (breaks and makes loud noise every 4 months), or the door batteries (go out every 3 months with no warning, often locking you out). Having moved across the country and lived in many different locations in the military, this was the shortest lease I've ever experienced. I moved 9 minutes down the street to somewhere new the day my lease expired, which I was charged extra for due to the mgmt misleading me on the proper move out day. Inspire assured me my full deposit would be returned; we're 24 days after I moved out and they notified me today that they made a mistake in their utilities algorithm (something I have never seen), and owed nearly $400. Attaching photos for credibility since there's a lot of reviews here that I don't believe to be from real people. You can't stay here long term and not mention the fire alarms.
Willpower63
9 months ago
Fees. What could have been an amazing year here was ruined by a comical number of fees. Some included in the lease, some left as unexpected loopholes. I'm a big fan of integrity and transparency, and I ended my lease with Inspire on the basis of failed trust. Some fees to expect: - non optional $85/mo internet (unless you relentlessly ask to have it cancelled) + no option to set up your own service - hot water, water heating, trash, and a trash admin fee (four separate charges every month) plus an additional fee to the third party that processes the utility charges - $125/mo parking fees with no guest parking - occasional overcharges for utilities that are not refunded unless you catch it and request refunds - confusing ledgers that are riddled with charge-backs, concessions double charges and refunds that make understanding where your money is going very difficult - despite not being written anywhere in the lease, a mandatory $175 painting fee and $200 cleaning fee surprise the week of move out In addition to the fees, you can expect a very sensitive fire alarm system that triggers sirens in every room at least once a month. Can also be multiple times in the same night. A heavy volume of short term Airbnb guests that roam the hallways, utilize amenities, and treat the building like a hotel when it's your permanent living space. There's not a strong sense of community here. The redeeming qualities of Inspire is the front desk security guard who is passionate about connecting with every resident, and the maintenance tech who works hard to shut off the very frequent middle of the night fire alarms, the fridge ice machine (breaks and makes loud noise every 4 months), or the door batteries (go out every 3 months with no warning, often locking you out). Having moved across the country and lived in many different locations in the military, this was the shortest lease I've ever experienced. I moved 9 minutes down the street to somewhere new the day my lease expired, which I was charged extra for due to the management misleading me on the proper move out day. Inspire assured me my full deposit would be returned; we're 24 days after I moved out and they notified me today that they made a mistake in their utilities algorithm (something I have never seen), and owed nearly $400. Attaching photos for credibility since there's a lot of reviews here that I don't believe to be from real people. You can't stay here long term and not mention the fire alarms.