Tenant Reviews for 950 S FLOWER ST

dont stay here ever!! they dont care about you or anything or anyone, this building is not safe, there are break ins and robberies all the time and nobody from security or management cares, this building is not safe. the staff are crooks and liars. move out or dont move in. a lot of suspicious activity occurs here and it is all swept under the rug. dont be fooled by the "security system" it looks safe from the outside but there are many flaws, its a very shady place dont stay here please! my friend stayed here and was happy for a while even though they were paying $2500.00 a month but they justified the cost because of the security. the management changed the locks on the doors to this electronic lock system and one day when we came back my friends door was wide open and thousands of dollars worth of property was stolen. when they asked for a lock interrogation since it is an electronic lock you can see a log of who's been in and out, so suspicious that during the time that they were robbed the log was blank and wiped clean. the security team could not give a damn, they said my friend would be lucky if the police showed up at all..how comforting to say during such a horrible time. their lack of interest and willingness to help raised many suspicions the worst part of it all is that they tried to blame a friend who was at work the day this happened. honestly someone on the security team was part of this robbery. dont trust ---- the security man or that ------ lady in the leasing office. i wouldn't spend this time to write this if i didn't feel i had a moral obligation to tell everyone how messed up and unsafe this place is. enter at your own risk, but you have been warned.

I have lived at the Met for about 14 months and my lease is just about ready to expire. I can honestly say that I am ecstatic to be leaving this place :) The amentities are great (which is why I decided to move here in the first place) but over time I came to the conclusion they are not always functioning correctly. The hot tubs were broken for 3 months, the air conditioner in the gym was broken for a few months, the elevators are almost always broken! It just has been a little inconvenient. Staff There are a few people at the front desk that are friendly. When I first started ----- was amazing but after being taken over by new mangement he decided to leave. Our new manager, ---- came and about half of our staff disappeared and were replaced with rude, extremely mean people. The overall feel of this place has definitely changed. The only guy at the front desk that is friendly is -----. -------- in the leasing office is very condescending and not helpful at all. She seems very friendly but when you have a complaint she is not willing to listen to your concerns. ---- is actually pretty cool but it's a little awkward talking to him because he always seems like he is on some kind of a drug. Overall, my day is a lot better when ----- is at the front desk, if not I never expect to be greeted or even helped into the door. very sad. Last thing, the trash on the 11 floor (unsure if this is true for all other floors) is NEVER taken out. Our hallway always smell like trash and when we complain, they say they will clean it and never do. I had family visiting one weekend and the smell was just embarrassing. I seriously had to hold my breathe for about 2 weeks last month before the trash smell was gone. The smell comes and goes but last month was the longest we suffered. The lobby also smells like trash and they try to hide it by burning oils and or candles, which makes it smell even worse. My opinions are honest, take what you want from them. I wouldn't say everything was bad but I definitely won't be renewing my lease, I feel for the amount of rent you pay, staff should treat you with courtesy and respect. It's a huge disrespect to take my money every month (on time for rent) but I have to come home to a smelly hallway and a broken shower (oh I didn't mention my broken shower for 3 months! I constantly complained and no one did anything about it until one day when I was attempting to shower, and it became unbearable, I went downstairs with shampoo still in my hair and had to demand for someone to take a look at it. My service request was ignored for 3 months). Maybe some people had good experiences and that's great, but me I did not and I will not recommend me this place to a pet dog. Cheers!

My experience living at the Met was fairly pleasant until we moved out. It's by far the worse experience ever. I thought a bigger apartment building with a management company would have their stuff together, but reality is...they don't!! Luckily, I was good at math to figure out that we were overcharged for our final account. The Met didn't want anything to do with me and pushed to deal with the management company instead. Seems like the Met just adds hidden agendas to your final account without any explanations. I would not recommend anyone to move into this building after my move-out experience.

I lived there for over 2 years and I can say that the management is horrible. Leasing office first sells me on a lie that I need to sign a 15 month over a 12 mo lease b/c my income isnt sufficient, which it is, but the logic makes absolutely no sense. So, I move out a few months ago after my lease ends. Not only was my deposit taken in full... I had to pay The Met 2k for the following months rent after my lease term b/c i failed to provide them with a 30 day notice. So if I am paying rent for that month then I should be able to use the room right? No... They tell me since I surrendered my keys the room is no longer mine. Horrible experience and would not wish this upon anyone. Lesson learned, check your states laws on tenant rights b/c these corporate companies will get you however they can.

The management office at The Met is HORRIBLE! They seem to make up rules as they to along and are extremely difficult to work with. They are rude to their residents and offer no assistance whatsoever.

Wanted to thank the management at the metropolitan on I had a great stay. I was treat very nice buy all the staff at all times? Never had any problems with getting any repairs that might have come up. I was there for a year and would tell my friends if they were looking to move. If I had the opportunity to live in Tacoma again I would move back to the metropolitan

The apartment has nice amenities and is well located - which makes it tempting to buy into it all. However, several things to warn you about: -The leasing office staff are absolutely incompetent. They lost my rent check once (and, after much hassle and me reissuing a check, "found it"), do not get back to you within two business days (we're talking a week ), and are generally unconcerned with current residents' needs. -Even more appalling is the "Met" in general. Say goodbye to large portions of your deposit. Among many other charges, there is always a $140 cleaning fee they don't mention in the lease. -Be careful when they dangle a referral bonus around - read the tiny print. What should have been $500 was cut in half because my friend signed a 14 instead of 12 month lease. When I just received my check, the people in accounting cut it for $24.67. Maybe it'll only take 3 emails and 2 phone calls this time to get it sorted out.... -While they say parking is secure, they often leave the various gates open. The bike rack is right by both the lobby and parking entrance. Despite a "secure" building, my bike was stolen. They don't bother to put cameras in that section of the structure, though there must be 20 bikes parked there at any given time. I strongly, strongly do NOT recommend this complex. It pretends to offer big-complex benefits but is just as difficult as a smaller, less expensive option and more ropes to jump through to get someone to respond to requests.

I have lived here for more than two years now. the location is really goof but everything else about this building is awful(specially the management)! I Don't recommend it at all

The staff, particularly the leasing management, has the worst customer service I've ever seen. As a guy who works in the hospitality industry, I know all about decent customer service, and these people don't have it. Took 3 1/2 weeks for them fix my air conditioning. This is in the middle of summer, by the way. Pool is always dirty. It's pretty pointless in having it because no one even wants to swim in it. The gym is small, has no air conditioning, and they don't bother restocking the water or paper cups. The washers and dryers on each floor are constantly breaking down. Like, in the middle of the wash, they're breaking down. It's pathetic. And don't get me started on the bed bug problem they have. I'll be here all night. But what makes it all 10 times worse is that the staff here genuinely doesn't care. I'm not talking about the front desk. I'm talking about the leasing management, specifically J.K. and K.V. (this site doesn't allow first and last names - I really wish I could post them though). Avoid these two like the plague. Have you ever been laughed at, to your face, as you're trying to express your concerns over how your air conditioning hasn't been fixed in weeks? And don't forget to give them their precious 30 day notice to vacate when you plan on leaving, which you surely will be doing. (Everyone in my entire corner on our floor has already moved out or is about to. None of us can stand the place.) I didn't even know I had to sign this form, signed it at the 28 day mark instead of the 30 day mark, and they intend on charging me a pro-rated daily rate for those 2 days. This is after they acknowledged that they never told me anything about a 30 day notice. I can't wait to move out. Just do yourself a favor and stay away from this place. There are plenty of other spots downtown to live, especially in South Park or the Sixth/Spring area. Good luck.

I have lived here for almost 2 years because I am a student at FIDM and it was convenient. I am now graduating and so glad to be moving away after my contract expires next month. Their maintenance is really terrible. It takes about a week and 20 calls for them to actually come and look and something. I had a bird die on my balcony and called about it every day and it took them 2 weeks to get rid of it. I spent countless days calling multiple times for them to tell me that the maintenance team had already left for the day. I also just found a giant cockroach the size of my palm in my kitchen sink. I managed to get it into the sink and turned on the garbage disposal and the sink broke and is now leaking. I called at around 2 this afternoon and they told me that they would be here in about an hour. It is now past 4 and nobody has yet to come. Also when I first moved in my light twitched constantly and it took them a few months to figure out what was wrong with it. The rent also jumped around $100 extra every month. Also whenever I receive packages, they are supposed to notify me, but I never get notified. When I call downstairs to ask if I have a package they just check the packages for that day and say that none have arrived for me and when I ask them to check the back room they hardly ever do. I actually have a lot of problems with my studio apartment but do not want to bother with getting them fixed because it is not worth my time and effort. My doorbell doesnt ring, my oven only works on 400 degrees, the lock on my balcony is broken, and the shelf in my closet collapsed.