Tenant Reviews for 1050 WILSHIRE BLVD

mgmt is Toor. Steer clear of -------. She literally makes living at GLO a living hell.

DIFFICULT mgmt - RENTERS BEWARE!

RENTERS BEWARE. I moved out after living in Glo for 1 year-- My experience living there overall was fine. It's Eteep, but I felt safe more or less, which is why I chose it. I will say, but, that over the year that I lived there, it seemed to get more & more run down - more things would break and take longer to get fixed -- the lock on the main door out to the street, for example, would be broken for days at a time. I know they have cut back their office hours & the staff has completely changed in the last few months and in my experience, NOT for the better. But now on to the REAL PROBLEM. It has now been 37 days since I moved out and I have yet to get my security deposit back. California law dictates that a security deposit MUST be returned within 21 days of vacating. I had gone out of my way to communicate repeatedly with mgmt reminding them that I needed my security deposit within 21 days. And yet, I still have no money back. In addition, the charges they are trying to take out of our security deposit are ridiculous. My roommate and I took great care of our Alat- never wore shoes in it, never painted, hung maybe 1 or 2 small pictures-- THAT'S IT. We scrubbed it floor to ceiling when we moved out. When the maintenance man did a walk through with us-he was shocked and he said he wished everyone took care of their apartments like we did. but, we will be getting just about HALF of our security deposit back. Absolutely ridiculous. And, up to this point, they have been unwilling to provide me with receipts detailing what the charges taken out of my deposit were for. Communication with the mgmt office is incredibly difficult. I have gone out of my way to send emails, make phone calls, and spoon feed them information about move out procedures based on California law. I've gone so far as to send them links to California laws about security deposits, since, as one of their employees told me, she "wasn't familiar with" these laws. When I remind them that they have broken California law by not returning my security deposit within 21 days, they like to remind me that they have a "TEAM OF LAWYERS" ....not such a good customer service tactic to try to intimidate your residents. POOR, POOR, POOR CUSTOMER SERVICE. Would NEVER recommend to friends & would NEVER live in a Holland Residential property again. don't RENT HERE.

All of the Beak reviews on here are ABSOLUTELY 100% TRUE. You can also check the many negative reviews on Yelp if you need confirmation. If I can stop one person from the misery we have endured while living at Glo, then I have made a difference.

wouldn't Refer-Nice Broperty, BUT...

Nice Blace but something is always wrong with functions of hot tub, the cable being down in the entertainment areas, neighbors bringing their dog to the pool and people doing waaaaay beyond kissing in the pool area (disgusting). mgmt can be rude too. Other neighbors who live there love the Blace, but avoid manager. SAD!! I've experienced and heard too much to not complain. They have failed to honor special housing programs and ones with a disability. wouldn't refer to others at this point until I see or hear things are better.

See for yourself...!

I moved into The Glo 4 months ago from San Francisco. I was impressed with the friendliness of the office staff and how clean the place looks. The location for me was important when looking as I wanted to be able to walk to work on 7th and Fig. I have to say I love it! I have my Starbucks fix every morning since There's a store in the Btructure, I am close to all the great bars downtown, the Btructure gets safe compared to some of the others I saw around the neighborhood and I had one minor maintenance issue (clogged tub drain)that was fixed the same day. So with this being said, it baffles me that You've got so many bad reviews on this place! It's almost like people are intentionally writing mean things about this place... Not sure what their motives would be... Perhaps they were kicked out???? All in all, I say just go there and see for yourself!!!

Real Desperate mgmt of LA County.

Go through the reviews and you'll read some 5-star ones. Well... look closely and you'll notice that they complement and even revere the mgmt staff's dedication and commitment to all residents. What a B.S.!!!! These ppl don't care about residents! Once they sign you up for 12, 15-month lease, it's goodbye time. Parking? The manager does even know which ones are available. Noise? There a lots of young punks yelling and partying all the time. Security? Are you kidding me??? Cleanliness? Elevators smell like dog poop/urine all the time. Staff? Maintenance ppl seem ok but mgmt staff... THEY SHOULD ALL GET FIRED!!! I agree with one of the reviewers that they are incompetent. It's what It's... they suck... and residents suffer!

GLO is terrible! It's the most poorly managed property in DTLA outside of the BarryShy properties. The biggest frustration is the property manager, ------, doesn t do (or can t do) anything to solve your problems when they arise and a lot of these problems are simple to fix. Its almost like she doesn t care. Which is frustrating when you are paying $1500 - $2700 / mo in rent. One would expect some customer service paying that amount of money for rent. I m just going to go down a list of things you can expect at GLO. Office is closed Sunday and Monday - There's no representative from property mgmt for two days out of the week. If you have a package being held in the office or are having one delivered, you are SOL my friend. Huge demographic swings in the complex - GLO will rent to anybody. You have the legit single 30 something, to the family with a small child, to four college students crammed in to a one bedroom, to the shady character that has a lot of money but obviously doesn t work a 9 to 5 (use your imagination on that one). Lack of Security - Just look at the photo I uploaded. It says it all. Security is here limited hours, like 10 pm to 4 am. The cameras are sparse and don t work well and no one is watching them real time. Basically anyone can wander through the complex. People have had cars, motorcycles, bikes and other things stolen from the garage because of lack of security. If you are thinking about moving to GLO and are concerned about the security, just come here at night and you will see how easy It's to access the Besidence and you probably won t see a security guard period. The fact of the matter is there should be two security guards on staff when the office is closed, one watching the cameras and one roving. GLO is like a campus, its two buildings. To keep the tenants safe you need a good surveillance system (which are cheap nowadays) and two guards. Plumbing Sucks - It s always getting shut down for repair. See my photos Elevators are Always Breaking - I ll take a photo of that next and upload it. Parking is a Mess - People are always parking in other people s spaces. Tenants also invite their guest over and have them park in other tenants spaces. Nothing like coming home from a hard day at work to find someone else parked in your spot. To the new mgmt teams credit, I must say, parking situation has gotten a lot better. It used to be the Wild West in the garage here. They basically started towing people, no questions asked, and that solved the issue really quickly. Internet is Always Going Down - Don t know what s up with that, but you can only get it from this shady --- company Aerio Connect. Noise - The walls are paper thin and you can here your neighbors beside you and above you and when they walk in the halls etc. This basically boils down to the cheap construction of the Besidence. Trashy Neighbors - You've got a lot of USC and FIDIM students here and they are not cleanly and don t have respect for the common areas. They are always throwing trash on the floor in the hallways, the elevators, the garages, and outside. Again see my pics. I ll post more. Now everything I listed above can be solved easily and that s the frustrating part. Its like Equity Residential doesn t care. That's the main frustration of the tenants, the lack of concern to solve trivial issues. The mgmt team can t seem to get ---- done. (I will say the asst manager, ----------------, is really cool and understands customer service but There's only so much he can do. Your best bet is to go to him if you have a pressing issue) Don t believe the hype. Some of the reviews here are from the mgmt or friends of the mgmt. I know one of the dudes that gave a great review. He basically wants to chong dip the manager, that s why he gave a good review --------------------------. So think twice before you move here. Do your homework. If you like spending money and not receiving any customer service, GLO is the place for you. Let me close in saying I hope others read this review and do a review as candid as mine for their apt complex. As I will be leaving GLO when my lease is up, I would like someone to give me the skinny on my new apt complex before hand. We all work hard for our money and a little customer service isn t much to ask for. So we all have to stick together and help each other out. We need to give a heads up about these apt complex that charge sky high rents while lacking in the customer service dept. Check out my yelp photos. http://www.yelp.com/biz_photos/t-kdTW0O8fXrSB4InJp3SA?select=bzbV8UdO8KTXTwM_63MvEQ#bzbV8UdO8KTXTwM_63MvEQ Swanky Franky Audi 5000

Frustration

Sent here by -------------, the CEO of Holland Residential, at his behest to give an honest review after I had emailed my building's maintenance website (and maybe this is a coincidence), I intend to be brutally honest. Since moving in 2 years ago, building mgmt has changed four times. With each new mgmt team came my hope that things would run more efficiently, the building would be cleaner, and I would actually feel good about cutting my $2400 check to them every month. No such luck. Each new team had some level of improvement upon the last, but it just feels like they've added more bells and whistles to the "service" side of the operation without actually providing the service that their residents need. Great, thanks for setting up a website so we can be emailed when we have a package, or can email you when there's a leaky faucet. It's fantastic. But really, I'd rather the front office be trained in customer service themselves. I see them every day when I enter and exit the building. They wave robotically, if they are even there. Residents are a lower priority than potential residents and the office is often empty, or a question you may have, package to collect, etc has to wait until they are done with prospective residents. It's hard not to feel like once you've given them your money, they care less about your needs. Residents are a mix of adult professionals and college students. While anyone's money is good here (especially Daddy's), the college population definitely puts more wear and tear on the building. loud late night parties lead to barf and trash in the halls. While it's wonderful that pets are allowed in the building, inconsiderate neighbors fail to clean up after their dogs in the halls. The stairwell I often use reeks of dog piss. This wear and tear would be ok if it was cleaned up every day. But that doesn't happen. It doesn't feel like someone is patrolling the building daily to see what can be fixed, improved, cleaned, etc. This isn't the worst place to live, by any means. But I do feel that There's a better deal to be had downtown where you are made to feel welcome and appreciated. I'd like to think that You've got building mgmt teams out there that are courteous and legit to residents after they've signed a lease.

How would you like to be expecting a package and can't receive it? It's Beak enough Glo's office is closed on Monday's, but today (tuesday) the office was closed ALL DAY and why? Because the employees were having an employee Day off PARTY!! These unprofessional people are partying while residents can't receive packages! What a joke! Also the elevator in A was broke all weekend. How would you like to carry groceries or move with no elevator!!! Also, waters shut off tomorrow from 11am-5pm this happens on a weekly basis.

Dog Pee Everywhere

Two shady Managers. They have no respect. They told me I could sublease and in the middle of arranging the sublease, a new manager was hired and she said I no longer could move out. One apartment managers baby's daddy was looking into my apartment at night. They treat you like a liar when you say something about it. Corporate is run by snakes. My roommates car got stolen and they robbers pushed my car in the middle of the garage to steal my roommates car. mgmt then towed my car even though they have my cars make and model , license plate number and parking space on file and could have called me to tell me my car was going to be towed. cost me $300. They told me security is a curtsey and are not responsible if security doesn't do there jobs. Me and my mom cleaned the apartment top to bottom and still took out $400 of the security deposit. Plus, this place is disgusting, dog pee and poop EVERYWHERE! one dog peed on my door mat everyday and mgmt did nothing about it. Gross Gross Gross