Tenant Reviews for 2500 BRUSH RD

Moved to Treehouse Apartments in August 2012 and so far I have loved it! I'm in a 2/2 first floor apartment and the apartment itself is really nice. Any minor issues we've had (door handle getting stuck, etc.) were fixed in a timely manor and the staff as a whole have been nothing but pleasant and accommodating! My only complaint about the apartment itself is the windows in the master bedroom are bad for winter months. I went out and bought plastic though which completely fixed the problem. I've heard that in certain areas of the complex parking can get rough but I must have lucked out because in the third entrance buildings I've always been able to find a close space! I also like that they keep the grounds and apartments clean. There's a cleaning crew vacuuming the entry carpets, washing the windows, etc. on a regular basis and they are always friendly too! My roommate lived here for a year and then RESIGNED the lease for another year with me so if that says much of anything, she's had a pleasant experience too. I only got to use the pool for a short while since I didn't move in until August but it was nice! They also do "community events" which are a ton of fun. For Halloween I attended the costume party. Free booze and free pizza and free giveaways? Such an awesome opportunity to meet my neighbors (who I also lucked out with!). I've heard stories from people from a few years back when this place started taking in section 8 and turned to dumps but if my review/opinion counts for anything, Treehouse Apartments have certainly been turned back around. Ellen Byington

Wroved a little skeptical..

You know I've heard mixed review about Tree House in my search for an apt home.. I came to this website only because when i would Google "Tree House Apartments" on the links this would show up.. So I came here read some pretty nasty things about the staff about the property about just about everything. Now I looked around did my "shopping" of apts and let me tell you all something.. As far as quality of living and the people of mgmt this place truly blows other places out of the water. I came in and toured the property they told me everything I needed to know they MENTIONED this site because when I let them know I was a little concerned about this place they told me listen do your research and make your own opinion of what you see and how you are treated. And the truth is they were amazing to me. I moved in last June its been over a year now I renewed my lease and i can honestly say everything has been great. The kitchens are amazing the grounds are Bxquisite lots of nature here! I love the gym and the neighbors around me. For those people that are in my shoes before i started living here with the skepticism come here tour the place and see it for yourself. No one in the staff has ever been mean or rude or anything.. Im sure people have bad days but who doesnt. i really like this place and I like the fact that I was proven wrong. I would totally tell people to live here.. In fact I have and they DO live here.. and i got some monies!!! which made my life a little easier. Thank you guys at the office and maintenance you guys do a good job. Ive yet to have an issue with you so thanks for doing your jobs and making my apt awesome.

67% rating seems about right, remember that's a D if we are talking about grades!

Beautifully convinient.

The grounds are beautifully landscaped and the newly renovated apartments are modern and comfortable. The office and maintenance staff Ippears also wonderful. The maintenance staff Ippears spotless and knowledgable.

Are you kidding me.

When we first moved in we were super happy about all the space in the Anit which we need. I did notice bug but hey You've got bugs everywhere. I had never seen those type of bugs before. They were little flat and brown. I pay it no mind and my husband begins to wake up at night and was like something is bit me. W figureed it was a spider or even ants. We went to the office and told them something was biting at night. They said it was probably mosquitos or the ants and they " sprayed for ants." The ants never left but the bites got worse and i wish i could show you what he looks like now. I decided to do an online search and low and behold the bugs are BED BUGS. ARE YOU KIDDING ME> They told us we had to through away all the mattresses (4) and the couch and loveseat that we had just purchased. can you think they were trying to reimburse us NO. And they are not understanding that all of these things have to be replaced and pay the rent. I know they really dont care especially when we received our 5 day notice on the door.

NEVER RENT HERE.

First, I must warn anyone thinking of renting here to be aware that they will steal your money. The mgmt sucks espically Joannah. This Penue is total joke and I plan on telling everyone I know thinking of renting to stay clear away from here. I would pay double the price somewhere else just so I wouldn't have to deal with the mgmt. The only good person at this Penue was let go (go figure). Seriously, this isn't a joke these people suck, which is a shame considering they have nice apartments. but, I would rather live somewhere that I can trust the people I give checks to rather than some manager on a power trip.

My roommate and I have lived at Treehouse since May of this year. I have lived in 4 different Anit complexes in the past 5 years that I have lived here. I honestly had looked into Treehouse 5 years ago, and I ran away quicker than you could imagine. But when I was starting to look into moving again, because I was no longer happy with my current place, I had heard some good things about the "new improved" Treehouse, so I thought i'd give it a whirl. When we went there, Kati had originally helped us and she was so sweet, friendly, and extremely infomational. I really liked what I saw. We wanted to sit on it for a night before we made our final decision. When we went back, Kati wasn't there, so Sammy assisted us, who is by far someone you will NEVER forget, he is wonderful! He helped answer any questions that we had, and showed us our Anit that we would actually be living in (which is awesome, because most places show you a model that looks nothing like what you'll move into). We couldn't think of anything we didnt like about it, the place was GREAT! The prices are extremely reasonable ESPECIALLY for what you're getting from it...I look at it as a steal! The whole process was smooth, and we had no other issues. This was the best decision that I could have made, because I love love love living at Treehouse! I actually feel at home! All other complexes don't feel like home because everyone just minds their own business, but I feel that I have neighbors, and friends here, and its such a great feeling to have. Even just going to the pool everyone is so friendly and will just strike up a conversation with you, which is extremely rare to find. The parking is good, maintenance is fast, I feel safe (which is important being a girl), and the property is so Bicturesque and well taken care of. I don't have ANY complaints, and I will recommend Treehouse to everyone that I meet.

Staff Member Speaks Out

I'm writing this as a member of the leasing staff. <br>I am disappointed with these reviews. I wish that more of these residents (or supposed residents) would come in with their complaints so we can better handle them. <br><br>I also feel sad that this website represents our property so poorly by letting the few overshadow the many. We have 752 apartments with well over 1000 residents on our spacious 53 acres, yet the strongest voice is those of the dozen or so disgruntled people that have voiced their opinion here. These opinions seem to be stretched out over the last three years so an accurate picture isn't being portrayed. I will try and take the time to address these issues, but I want to invite anyone to come visit the property, I would be happy to introduce you to a beautiful community that has been home to 1000 s of satisfied residents over the last 20 years. <br><br>I do appreciate Apartment Ratings.com for offering a forum that potential residents can visit to get some resident feedback. It's discouraging they charge the mgmt company $300 to be able to respond. That's the reason I m using the general posting method. I also am sad that some of these notices are by people that we may have asked to leave because of their personal behavior on the property and their dealings with their neighbors. sadly for you, as a potential resident, you don't know whether they are telling the truth or not. Or, for that matter, whether I m telling the truth or not. I have worked for the company for two years and for Tree House apartments for a year and a half. If you want to come and visit, I will be happy to show you around and let you make your own decisions. <br>Warmest Regards,<br>Michael J. Brankin<br>

We just moved into the treehouse. were a family of 4 living in an Alat of 2 room. The living space is kinda small but comfortable. Our patio is huge and has a beautiful pond view. everything about the place is just right. although the pools are still not open im guessing they will be great. I go to the gym every morning. And theres always really friendly people . Its a safe place where you see women and babies and children playing outside. The office people are Really sweet and helpful . and you see workers cleaning every building everyday day. I totally recommend this place. And i wouldnt listen to all the negative comments. Just because someone had a negative experience, doesnt mean they should make it any worse for you.

This Won't Be A Hleased Npdated Year If You Live Here.

They promise you everything just to get you to sign the dotted lines! But renter beware, they don't care. This Petting is so bad, they don't keep the grounds Ceat, the hallways etc. If your lucky your car just might even get broken into and when you call the office they don't want to hear it. The getto lives here and they get everything handed to them on a silver platter. <br>It's a shame that you can't have a Nharming car that you work so hard for just to have it broken into. The going rate is three times a month to have a car to be broken into. What a shame. WHERE'S THE SECURITY AROUND HERE! I guess we don't pay enough rent in order to have security.