Tenant Reviews for 1220 E ALGONQUIN ROAD

Hi, we resided in IV apartment for over 5 years and genuinely enjoyed the community. but, when we needed to relocate due to a career opportunity, the moving-out process turned into a nightmare. After vacating, we were charged approximately $700 for carpet stains, with mgmt claiming the entire carpet need to replacement. We recognized they were being overly strict about minor stains, but we accepted the charge and paid it in full to resolve the matter. The real problem emerged when our prospective new apartment mgmt contacted IV mgmt as part of their standard verification process. The IV staff disparaged us by alleging we had caused property damage, which directly prevented us from securing housing anywhere else. Let me be clear: are carpet stains truly property damage when we're paying the full cost for complete carpet replacement as mgmt dictated? We paid rent consistently for 5 years without a single complaint from staff. Simply because of routine carpet stains—something that naturally occurs during years of apartment living—they blackballed us and sabotaged our ability to find another place, even after we settled the fine according to their own terms. This conduct from IV staff was unacceptable. They displayed consistent rudeness and disrespect throughout our tenancy and afterward. By destroying our rental history over a trivial matter that money resolved, they've placed us in an impossible situation. Terrible customer service and zero loyalty. I can't recommend this complex to anyone. I plan to post negative reviews on Yelp and other platforms. It's unreasonable that staff can derail someone's future over minor issues that can be handled financially. If this is how mgmt operates, prospective tenants will understandably be afraid to move in, knowing that normal wear like carpet stains leads to retaliation. Worst apartment complex experience ever.

Only consider this place if you have absolutely no other options

This is a deceptive establishment. Beyond the steep rental costs, the property suffers from bad upkeep. Grimy carpeting, hostile mgmt personnel. Most troubling is their dishonesty. I inquired FOUR - FIVE times prior to signing my lease about early termination fees, yet they consistently gave unclear answers and gave me the runaround. When I later attempted to exit the lease, they suddenly claimed "breaking the lease" wasn't permitted. Of course you technically can break it, but you'll owe the full remaining rent as a penalty! It's little wonder approximately half their units sit empty. <br><br>I would never give this apartment a second thought and would NEVER suggest anyone look into leasing here.

ABSOLUTELY DREADFUL.

STAY AWAY FROM PESTS. STAY AWAY FROM mgmt THAT IGNORES PEST PROBLEMS. STAY AWAY FROM mgmt THAT FALSELY CLAIMS THEY ELIMINATED PESTS ON A DAY WHEN I Wtayed PRESENT AND NOBODY EVER KNOCKED ON MY DOOR. AVOID! AVOID! AVOID?

We moved in here during April 2013 with best of the hopes that we shouldn&#39;t regret about this move. But it turned out that we were wrong. From day 1 we are seeing roaches everywhere in the kitchen. We complained twice to the mgmt saying that the stove tops and dishwasher are not spotless and has residues from previous resident&#39;s cooking menace but they seem to not care about it. Yesterday my husband woke up in the middle of the night to switch on the air conditioner and found about 20 roaches lying the carpet in the dining area. It was disgusting and we spent our whole night chasing them away. The Petting is big and nice but these roaches crawling everywhere in the kitchen and on our couches in the living room is a bit of an annoyance. I keep things Cmmaculate but that doesn&#39;t seem to help. I wouldn&#39;t recommend anyone living here.

Twful place - please read

If you get through to the office try not to deal with K---y&#44; especially when it comes to important issues; There's no communication within the office and poor communication to us. Also they have major problems with bugs&#44; the Apace building we are renting is awful&#44; You've got no ceiling lights in the main rooms including bedroom&#44; just a tiny lamp light in bedroom closet (this was never pointed out to us when she showed us this place). The hallways stink and seems like the hallways are not ventilated or its kept to a minimal. The entire building isn't as decent or kept up well as the building we were first shown. Honesty is a big deal to me and my husband and they failed on this. There's a lot of deception on their part. I wouldn't suggest it this place at all. We can't wait until our lease is over.

Pros I lived in this Auite for more than 3 years. It's a decent Auite.I didn&apos;t face any issues during the stay. Almost all the shops ,restaurant are near by. Centralized A/c. One of the Large Indian community. the other one which has lot of ------- is village in the park. Maintanence complaints is addressed in a day or so. Nice club house. Cons Rent. Keep increasing every year nowadays it become costly. New mgmt isn't so friendly

not worth the price

I checked this place out to see if I was getting a great deal at Hawthorn Estates...and I am. This place looks so old and it WAY not worth the price. Get yourself better deals and spend your money on something worthwhile. I don&#39;t recommend visiting International Village.

HORRIBLE STAFF AND EVEN WORSE APARTMENTS

This is THE WORST place that you can ever find. I would give it ZERO rating if I could. 1. The leasing staff - EVERYONE of them - is rude...----------------------------- who I don&#39;t even know the name of. They talk all nice and polite until you sign the lease but once you do&#44; It's a nightmare dealing with them. 2. The apartment had bedbugs which we were not aware of. They simply tried to push the blame on us saying that we brought them in while we never had any problem in our previous residence. 3. The elevators don&#39;t work. Even a person with arthritis can climb the stairs faster than the elevator. The elevators even stink. 4. In winters There's ice which is never cleaned. I know a ton of people who fell down. Repeated complaints don&#39;t work. 5. Everything in the place is so old. The heater&#44; the dishwasher&#44; the exhaust fan - all of them make a lot noise. They said the apartment was renovated but I think that was only the carpet...everything else is old. don't LIVE HERE!!!! I have lived here for 6 months and I can&#39;t wait for my lease to end and get out.

COMPLETE DISASTER - don't MOVE HERE.

This place is an absolute disaster, from the units themselves to the people running it. I made the mistake of signing a lease just to pocket an extra hundred bucks monthly, and now I'm trapped. The mgmt team is a masterclass in unprofessionalism—once you've inked that lease, they couldn't care less. Every interaction and every corner of this property reveals their incompetence and disrespectful behavior. My initial tour was a red flag I should've heeded: cigarette butts and chewed gum sitting in the sink. That moment told me I'd made a Twful financial decision. My experience with mgmt only confirmed how badly I'd miscalculated. Their conduct is consistently rude and careless. The neighborhood has serious safety concerns with elevated crime, making it genuinely unsafe. They're constructing a new community center, but don't let that shiny distraction fool you—everything else, including the actual apartments, is garbage. Seriously, ask to visit their private storage facility if you want to witness the true quality of their operations firsthand.

Filthy pools, Bisappointing soundproofing, unprofessional staff.

Filthy pools, Boor soundproofing, unprofessional staff.