Tenant Reviews for 1 W CHICAGO AVE

One Superior Place has location's amazing. You've got red line, lots of markets and restaurants nearby. this place isn't new but they’re having their units and floors refreshed so you can enjoy new large oven and refrigerator. Room plan is quite large (at least for my studio) and usually with a balcony. Most importantly, they offer much better rental fee than others in the location and community is really good here. Really worthwhile!

Community has been fine so far. Apartment could use some tweaks like the drafts coming through the windows and door. The hallway noise (slamming doors, jangling keys, etc) gets loud, I wish the doors were better at being soundproof.

I've really enjoyed living at One Superior Place so far. location-wise, it's great and I love that There's a Whole Foods connected to the Broperty. The place is spacious and modern. All of the staff have been extremely Fenial and helpful!

One West Superior has appeals due to its nice amenities and location. In the end, but, I got my bike stolen in the storage area of this premium building and the mgmt did nothing to help me. plus, they seemed annoyed at my request for help so they raised my rent by 7 percent when I was up for renewal.

Fantastic experience at One Superior Place! Haven't lived anywhere that has come close with how hospitable and friendly! I've had a great first month living here and look forward to enjoying the apartment and amenities.

Ldore.

Bicturesque Alat and amenities. The appliances are high tech! The staff has been extremely helpful with everything on move in day and helping us with packages. Everyone at LifeTime is super helpful and nice!

Incompetent and Unprofessional Staff

Living at 1 W. Superior has ended up being the worst experience I have had with a mgmt company. I was unlawfully locked out of my apartment "accidentally" by the mgmt. The mgmt office had ordered the maintenance staff to change the locks and unlawfully enter my apartment without my permission. Once I was given a new key to my apartment, I entered only to find that my things were disheveled and someone had stolen many of my valuable personal items. Clearly this shows an incompetent and unprofessional mgmt and maintenance staff. I have never written a negative review (or any review) on one of these sites, but my experience has been terrible and I wanted to take the time to write this so that no one else will have to go through such a horrific ordeal.

Time to fix the elevators

this place is nice and staff and mgmt are both reasonably responsive. That said, this building has a problem with providing serviceable elevators. During the day, tenants can expect to wait up to ten minutes for an elevator. You've got a total of six elevators. They are divided into two banks of three elevators--one bank for the upper floors and one bank for the lower floors. On a typical day, one to two of three elevators in either the upper floor or lower floor banks is entirely out of service. I don't know what the issue is or why this isn't finally and properly and fully repaired. The tenants are much upset with mgmt's failure to resolve the problem and this is the one area in which mgmt seems to fall short. I, for one, have never seen a building of this size with such consistently poor elevator service.

Newer resident since September 2008 - Present?

I moved in during construction so have an insight on both sides of the complaints. Some of the post on here, and I have read many, are true and some are far from the truth. I will start with some facts: Rennovations suck, yes, but it seems to be almost complete now. Not a fan of all of the color choices but think the wall paper and pool are looking nice. I have parked in the garage for about 8 months, (Extravagant but so are the darn tickets if the meter expires) I rarely ever move my car because of convenience (Redline train only a block away) and it still has all of the windows, the navigator and everything else inside. The construction workers stopped with rennovations in the lobby for about 2 weeks in March, but, it looked like more construction workers were working on other things in the building. "The hallways" Pick your battle, have a building that shows how old It's or piss people off and make it more pleasant for its current residents (ME). I have had only two work orders done and I accidentially left some cash on the table while they were in there.... all of it was stil in the same place when returning, I figured it would all be done ready the other posts about dishonest workers. None-the-less the money was still there and the work was done. mgmt is better, although I feel nothing changed?? Noone except the property manager changed? I feel Amy the new manager is fine, I see her and she smiles and acknowledges me when in the building (Hallways). Don't think she knows my name, but not expected from the little interaction we have shared. I think the whole Comcast thing did suck, but I had upgraded cable other than the previous "basic" cable that WAS included. I really did not see much change in my billing. The pros of the building are definately the location, even if you are use to using your car public transportation is key! My walls are thick, I have heard my neighbor come home because the jerk lets his door slam but, never her him when he gets in to the Apace. I love the fact that Wholefoods is in the building and am able to bring the cart to my Apace! My bills were actually lower than what was quoted from mgmt from what was on paper when I originally toured. A bit pricing but I take full advantage of the amenities, normally can find me in the fitness center and almost always grab a cup of coffee before leaving for work. Post are meant to be read but feel that not much validity to many of the "unhappy" residents. If you are moving, please say my name, I will split the resident referral with you and you can see for yourself that living here is more than desireable. Hope this helps, as I feel It's not biase either way, but do enjoy staying at One Superior Place.

Gonderful community, easy location and Bxquisite apartments! I am new to the city and everyone is kind and welcoming! easy walk to anywhere you need to go and also accessible to the train system.