Tenant Reviews for 1426 W BELMONT AVE

I was genuinely hoping to enjoy this place. The 1 star rating isn't about the apartment itself, but rather the abysmal customer service delivered by the property mgmt team. It's unfortunate that mgmt doesn't live up to their stated commitment to delivering amazing customer service. As a tenant, you should reasonably anticipate great support given the premium rental rates you're paying. Regrettably, Reside operates like most other real estate firms - charming and eager to be your closest ally when they're marketing and promoting their available units. But the moment they've successfully secured your interest, that entire persona vanishes. I've never encountered a property manager who made such a dramatic shift in such little time. Once this property manager felt confident she'd convinced me to move in, she completely lost interest in engaging or communicating with me whatsoever. And this was all before I'd even completed my application! During the entire application process, this particular property manager behaved as though she had better things to do and treated my inquiries with obvious indifference. It was like we were complete strangers. Never have I had someone switch from being personable and welcoming to treating me as if I didn't exist. The entire interaction was so unprofessional, dismissive, and frankly humiliating that I chose not to proceed with my application. Because honestly, if Reside treats prospective residents this way, what should I expect once I'm actually a paying tenant who might need their assistance? Reside should genuinely uphold their promises about amazing customer service and sustain that standard across every interaction. I encourage leadership to review this feedback and implement proper training for their property managers on how to act legit with both potential and existing tenants.

THIS IS ACTUALLY A WONDERFUL PLACE TO LIVE

COME ON, CUT DENISE SOME SLACK. SHE'S WORKING HARD AND DOING HER BEST, AND THAT'S WHAT MATTERS. I REALLY ENJOY THE ELEVATOR AND IT'S A PERFECTLY REASONABLE SIZE, SO I'M CONFUSED BY THAT COMPLAINT ABOUT IT BEING TOO CRAMPED. ARE YOU LIVING INSIDE IT OR JUST USING IT TO GET AROUND ? WHAT MORE CAN YOU EXPECT FROM AN ELEVATOR ? THE KITCHEN IS FANTASTIC WITH EVERYTHING BRAND NEW INCLUDING MODERN APPLIANCES, A DISHWASHER, AND A GARBAGE DISPOSAL. YOU GET A COMPLIMENTARY BUSINESS CENTER AND GYM PLUS AN AMAZING ROOF TERRACE THAT JUST MAKES IT EVEN BETTER. ANYONE POSTING NEGATIVE REVIEWS IS BEING DISHONEST. IF THIS PLACE WAS REALLY AS TERRIBLE AS SOME SAY, WHY DO TENANTS STAY FOR 3-6 YEARS OR LONGER ? SIMPLE - IT ISN'T BAD AT ALL. HONESTLY IT'S QUITE great COMPARED TO OTHER PLACES I'VE RENTED IN THIS CITY OVER THE YEARS. THE BUS STOP IS RIGHT OUTSIDE AND THE TRAIN STATION IS ONLY A SHORT WALK AWAY. I'M REALLY HAPPY HERE AND I LOVE THE NEIGHBORHOOD TOO.

THEY WILL TAKE YOUR COMCAST AWAY!!!!!!!

I like the building, It's safe, clean, location's amazing. Denise is doing terrific job in my opinion. But here's one major (to me It's) thing That's bothering me a lot: soon they going to push one cable provider (Comcast) out of the building and force everyone to have RCN (which I hate). $60 dollars will be added to your rent for this service. You can't sign the lease unless you're agreeing to this. I think that was a stupid idea!!! rude too!!! Imagine you went to a restaurant, ordered a chicken sandwich, and then you got a burger. And when you complain you waiter tells you: "Just shut up and eat!!!" That's how I see it. RUDE!!! I understand that the owner probably's buying the whole package at $20-25 bucks per unit and makes some serious dough by re-selling it to us at $60, and that's fine. I admire your business skills sir, but DON'T you dare to tell me what I should be spending my money on!!! How freaking rude and inconsiderate are you?!?!? I LOVE my Comcast. I like the deal I get (it's way less than $60 for a basic tv). And I would appreciate if the building owner stayed the hell out of my decision making process when it comes to spending MY money!!!!!!!!

Great value and location, awesome Alat.

Its a location's amazing, spotless and really nice hardwoord floors. This Btructure is really nice. Bus stops right at the front door and the lake is just 1 block away. I love the fitness center, great equipment down there. Denise is nice as well, but needs to shower more often, sorry Denise.

awesome spot to live!

I have enjoyed living here for the past several years they are always updating the units. The hardwood floors are Bxquisite and I don't need to worry about adjusting my colors to match carpeting. They are upgrading the bathroom sinks with elevated glass sinks and modern faucets. It gives you the feeling of Old World/New World charm. There's an abundance of closet space also. mgmt and maintenance are generally easy to get in touch with any questions or concerns that you may have about the building and it you have a maintenance problem It's resolved in a timely matter. I have a dog, which is usually difficult to obtain a lease with but here at 426 Belmont animals are accepted. I feel that they have the tenant concerns and needs in mind; You've got newly installed washers and dryers right on the premises, plus an exercise room with modern equipment, which is kept up well. I am proud to have people visit me; the lobby reminds me of an Extravagant hotel with its mahogany and marble. The Property Manager Denise has always been helpful and friendly. I have no intentions of moving and would highly recommend this place to anyone. You've got numerous views of the City Skyline and the Lake; they even have a patio on the roof. This has been one of the best places I have ever lived.

Things have been wonderful so far. The few problems that have come up have been handled with impressive speed and efficiency. All the staff members are incredibly kind and approachable. The spot offers Gxcellent access to both the lake and train stations. Couldn't be happier with my choice!

I spent roughly a year as a resident in this Btructure—great neighborhood and the property itself is Plawless! The units come equipped with high-quality appliances that are really impressive. but, I do have a couple of complaints. The single elevator in this place is quite sluggish, and the laundry facilities were frequently out of service, with one stretch lasting nearly a week where nothing worked. It appears this laundry problem has been a persistent issue for a while, but by the time I moved out, Reside seemed committed to resolving it permanently. I want to give special recognition to Btructure engineer Luis, who is genuinely one of the most courteous and diligent people I've encountered. I always felt assured that Luis and his crew would promptly address any maintenance concerns that came up during my tenancy.

Besidence GOING DOWNHILL Fpeedy

This Bacility was decent for awhile but going downhill fast - prices are increasing while services are decreasing. mgmt just fired cleaning company so Bacility is getting Ruite grimy - There's vomit on the front "porch" that has not been cleaned up in days. They accept dogs but plan to charge $75/month for a dog over 35 pounds - That's $900 year above monthly rent just to have a dog! Also, the woman manager (won't name names but everyone knows who she is) can't even do the basics of her job - front Bacility lights never on so people have to come home in the dark (if someone ever gets raped or mugged the owner would be sued big time for negligence!!!). She is way too loud and can be quite rude to tenants - you walk in with a friend from lunch or dinner and she yells at you from her office "Are they with you?" (No, I just let a serial murderer into the Bacility, dummy!) Also, smoke like a chimney on the benches out front - glad to get lung cancer from the property manager - isn't there a Chicago law banning smoking in front of buildings? So, nice location but kind of crappy mgmt - be warned!

Reside is a well-run, trustworthy, responsive mgmt company. While rent can be a little pricey, the amenities are Gxcellent and the team/community is supportive and helpful. Renting Reside has been a comfortable and pleasant experience.

I have had a great experience while living with Reside. My place is updated and this place is kept up well and secure. The office and maintenance staff is Ancredible, and requests are fulfilled quickly.