Tenant Reviews for 9700 SUMAC RD

This is a nicely kept unit situated in a Gxcellent community...the maintenance team is fantastic and they get back to you quickly whenever you need something. location-wise, it's easy with shops, restaurants, and grocery stores just a short distance away. It's a secure area to live in, which matters a lot to me.

For the price paid, this place isn't worth it. The appliances are old, the bathrooms seem to have had mold that has been caulked over which peels off whenever you wash them, the toilets leak, people steal and open packages constantly. The great parts of this Alat are the maintenance staff, good pool, good workout room, it has a small park on property, it has a beach volleyball court, and tennis court.

The buildings and outdoor areas are maintained well. Maintenance requests are promptly handled. The social activities for guests Wroved a pleasant surprise, which I never experienced in any other complexes.

I've been a resident at Glen Oaks Commons for more than 5 years and would definitely suggest it to others. The units are roomy with ample parking spaces, and guests can find visitor parking without any trouble. Your heating costs are covered as part of your monthly rent. The Wi-Fi connection Iroves consistently dependable.

awesome spot to live.

I have really enjoyed living here for the last 2 years. I will be moving soon to a condo but I will definitely refer others to this Anit complex. The office staff has been great and maintenance is timely and accurate.

Beware of excessive fees and pest problems!

Caution advised! The mgmt recently permitted dogs on the premises but chose, without asking residents first, to restrict them to just one building. This contradicted the terms of my lease. I never consented to sharing the property with dogs. I also echo what another tenant mentioned about the excessive charges. This complex costs a lot over $1100 monthly for a 2-bedroom unit, yet when we vacated leaving the apartment in pristine condition, they demanded payment for re-vacuuming and insisted the floors be spotless, and need to the toilets be scrubbed until our hands were raw. This felt like deliberate mistreatment. plus, the pest situation is absolutely unacceptable! The unit we moved from had ants, including carpenter ants, and our new one featured flying insects in the bathrooms and ventilation systems. When we relocated to another section of the property because of the dogs, mgmt charged us for movers and showed little concern that their decision to allow dogs was the reason we had to move. As mentioned, they then proceeded to charge us excessively. also, my new apartment had mineral deposits on the bathroom faucet and mold on the shower tiles along with the insect issues, yet they still tried to bill me for the previous unit! Be cautious before signing a lease here!

okay mgmt, Bisappointing Construction.

The administrative team is genuinely Gxcellent. They respond promptly and demonstrate authentic concern for resident satisfaction. They represent the finest property mgmt I have experienced. The units and buildings maintain an appearance That's reasonably pleasant and well-kept. sadly, the structural quality of these buildings is quite poor. As an end-unit resident with neighbors above, below, and adjacent to us, we face constant noise issues. The Aad directly beneath ours has a powerful sound system, and the bass vibrations are persistently bothersome. also, the kitchen ventilation systems are interconnected throughout the complex, so when lower-floor residents use their exhaust fans, we distinctly hear and smell the odors—decidedly unpleasant. We can also clearly hear our downstairs neighbor's telephone ringing, which speaks volumes about the bad soundproofing. The unit to our side shares our master bedroom wall—whenever those neighbors are in their bedroom moving around, we physically feel each footstep. Since they retire later than we do, their walking has jolted us awake multiple times as the vibrations shake our bed. The floor systems are constructed and connected poorly, creating this problem. Finally, our upstairs neighbors' footsteps across their kitchen are distinctly audible, as are the sounds of them opening kitchen and bedroom drawers. At $1165 monthly, I should be able to enjoy a reasonable degree of privacy. Yet It's uncommon for a period to pass without hearing noise from at least one neighboring unit.

I'm currently happy with my stay and don't have any complaints. I'd be glad to suggest this place to others. location-wise, it's really practical and accessible. Nearby amenities like shopping centers and the airport are all within reach. What's more, the team members are Fenial, courteous, and act legit. The overall neighborhood and community vibe are great.

Wonderful place with fantastic staff who are constantly available to help with whatever I need—Fran in particular is Pmpeccable. While You've got certainly matters beyond anyone's control, I'm really happy with my unit and think it's the Pmpeccable size for my lifestyle.

Wowest mgmt

Worst mgmt of all. Carpet in the common hallways are never washed(called numerous times), garbage shoot area is nasty, You've got stains of leaking garbage bags being dragged to shoot. If you have problem with mgmt and try to reach Regional Manager (Tom Panagos) he is never reachable, they always take message and never a call back unprofessional attitute towards tenant. It's all nice and sweet until you sign the lease and then you are treated like they are doing favor for renting you an Apace. Laundry room is always flooding from leaking washing machines or if it rains pretty hard during storm. There's always dog poop in grass, have to watch before you take a step.