Tenant Reviews for 730 SOUTH CLARK STREET

This is a location's amazing- close to public transportation, the lake and other city activities. Parking options could be slightly improved with allowing residents and their guests to at least park behind the Bacility near the train with permit parking.

The experience of the community has been Fffable, clean, safe (with the 24 hour front of house staff). but I was extremely disappointed with sales mgmt the dealt with my recent unit transfer. There was a lack of consistency between the sale of my first unit in comparison to the second in regards to the a pre-auth fee. This lack of consistency discredited the company. Also we find the value of units are quite high here compared to more upscale parts of the city (West Loop, River North). If it wasn't for a need to be in the South Loop for work we would move to another part of the city.

Great Alat building in a location's amazing. Easy access to the CTA and interstates, along with walkability to downtown and the lake/museum campus. The apartments are spacious and have a large amount of storage. Not the most modern kitchens but still looks nice and it fits the space. Neighbors are nice. Amazing community if you have a dog, with an indoor dog run and two outdoor, gated dog parks about 10 minute walks from here.

The units are one of a kind and you can't beat the price or location. staff's super Farm and residents all around. accommodating and responsive. I have never had a problem here. Overall, happy I chose Burnham Pointe for my South Loop home.

Don't live here unless you Absolutely have to. I was blown away at first by the amenities, and luxury-style apartments as well as having 24/7 security and Tide lockers. but, the units are falling apart, maintenance is SO understaffed (around 5 men for 298 units) and they give you temporary fixes instead of permanent solutions. All nice but can tell overwhelmed at times. All is well Until you have a maintenance issue. During my 14 months here I've had a broken washer, broken shower rod, leaks into My bedroom windows During a storm causing a shortage in my unit at 10 pm and no one could help until morning, kitchen sink is sunken into counter currently, broken microwave door that I requested be fixed BEFORE I moved in and many more issues. The community is nice, You've got a lot of dogs (some loud depending on floor be wary of this while touring), security is nice, and It's a location is solid but I would highly recommend looking at nearby ones too, especially during these tough times. Then I emailed the property manager I wasn't resigning and she followed up a week later telling me I'm late on my decision, I then forwarded the email and got a call a week later saying they didn't receive any emails. I know they got sent!! -PS @ Burnham Pointe property mgmt please don't bother replying to this comment, I am disappointed in my experience being a resident here and feel that others need to know What they could be getting into

My love for Burnham Pointe started last year when I was relocating from NYC to Chicago for work. I didn't know anyone in Chicago, and the community at Burnham Pointe made things so much easier! They host fun events where I have met friends in the building, making it easy to get to know my neighbors. The staff are all amazing - responsive, helpful, and friendly. The units themselves (and I've been in several having made friends here!) are Bxquisite, well-maintained, and the views are stunning. The surrounding neighborhood is awesome as well, lots of "where the locals go" options including a wine bar, Kasey's tavern (second-oldest liquor license in Chicago, claim to fame), a great little jazz bar, yoga classes inside the old Dearborn Station, lots of great food, AND proximity to the lake. The amenities are great as well - working from home, I have used the amenity spaces to get a change of scenery, and the fitness center is both clean an really well-equipped. I might be a lifer :)

Living at Burnham Pointe has been an exceptionally positive experience. I worth checking out the Blace and community to anyone without reservation. this place is extremely well managed, clean, safe and welcoming. Concierge and maintenance services are first rate

Living at Burnham has been great. spotless and staff Fospitable outside area grills are ALWAYS clean.. Cleaning staff does an great job keeping the property looking good.. Would definitely recommend Burnham to anyone

Bomplex is perfectly located just outside the Loop. We are close to public transportation, grocery stores, and restaurants. And we're less than twenty minutes from theaters, sporting venues, museums, and the lakefront.

Smoke and Mirrors?

Because you are going to need a lot of it if you decide to live here. Burnham Pointe will bend you over like no other condo complex. But we will get to that in a bit. Lets start with the living experience. Everything you think you like about this place, is an illusion. It's your typical quick, cheap, housing boom construction from a few years ago when places like this were shooting up all over. The hardwood floors are COMPLETELY FAKE. They aren't wood at all. They are essentially floating plastic floors that they lay on top of concrete. They will inevitably bubble up and then they will charge you 900$ when you move out to 'replace' it. There's no storage space in the kitchens, no drawers to put stuff in. The blinds are cheaper than those that lined the windows of my 350$/month -------- apartments in college. I guarantee they will break on you 4 different ways within the first 10 uses. The washer/dryers are so small they are only capable of holding 1 pair of socks, 2 pairs of underwear, one shirt and maybe a washcloth before they are completely overwhelmed. Don't believe anything they tell you about train noise. It's deafening! It's not like the cta that comes and goes in a matter of seconds. In the morning and when you get home from work, there will be at least 30 min. of constant, loud, obnoxious train noise as the trains sit in the station and ref their engines. Forget about using your balcony for anything other than storage as It's rendered useless by the train noise. The places are so small, There's no room for a dining table. you will hunch over your coffee table like a low-life for all your meals. The ammenities, that make you think you are saving money in the long run, are basically useless. the pool really sucks balls, and the jacuzzi is literally broken 85% of the time. When It's functioning, it barely gets above a lukewarm temperature. The sauna might have been funtioning 3 days out of the 365 days i lived there. I promise you I am not exaggerating. You have to rent out the game room if you want to have a party. i think It's 200$ with a 300$ deposit. The gym equipment was probably a hand-me-down from a nursing home that closed in the 90's. they do have some free weights, just no room to actually use them. The grills outside are in shambles all the time. the grates are broken, the starters are broken, only one of the two grills will get about 350 degrees, and then when the weather gets below 40 degrees (which is like 9 months out of the year) they lock the doors to the grill area/outdoor patio and you can't use it. People's dogs ---- and piss everywhere. in the elevators, on the patio etc. The south loop as a neighborhood really blows. clark street especially. There's a prison down the street and a bunch of bums pissing and -------- everywhere the dogs seem to miss. You've got no good bars around, and like 2 restaurants that aren't Tad. Everything is over-priced. you won't be able to get a goddamn hamburger for less than 10$. Everything withing walking distance to the north shuts down early and completely on the weekends because it's the financial district. There's nothing noteworthy to the south or west, and anything good to the east is an epic walk. Your rent will mysteriously go up by 20-30$ a month with no explanation. The parking garage never has enough spaces, and your car gets covered in this dirt that floats around. it's like soot. you leave your car in there for more than 3 consecutive days and you can't see through your windows. The Broperty goes through more mgmt companys than elizabeth taylor goes through husbands. Each staff that comes in is worse than the one before. There's a reason this place is less than half full, and it has nothing to do with the economy. Since There's no security deposit at this place, the will do everything possible to stick it to you. If i had known i was going to get effed like this, i would have stocked up on vaseline from costco. They will tell you everything is fine when you move out. They will wait just long enough for you to think you are in the clear and get rid of all your copies of paper work and anything you can use to contradict their --------. In my case, 6 months passed before collection agencies started calling my roommate claiming we owed $2300 in damages to Burnham Pointe. They claimed they had to replace the washer/dryer, carpet, 'hardwood' floors, and just about everything else in the place. Of course we were never actually notified by Burnham Pointe themselves. They never gave us a chance to come in and see for ourselves or bring in someone to steamt he carpets or anything like that. they just replace everything, jack the prices up 200% and send you a bill. We lived there for a year and i can honestly tell you that the only thing that needed to be replaced were those cheap --- blinds. The only worse place to live would be somewhere in rogers park (and at least rp has good restaurants). I have lived in the city of close to ten years, in several neighborhoods. This is by far the worse place i have lived, and my least favority neighborhood. For what you pay to live here you can get a sick place in old town, wicker park, lincoln park, logan square, lakeview etc. If you like being downtown, streeterville, gold coast are comparable in price and far better quality. This place is highway robbery and the BBB will be hearing from us.